https://store-images.s-microsoft.com/image/apps.23281.6bc79b56-fd4e-4670-ae54-cb449344858d.90ca2303-fd43-42d2-9966-0384f1d930af.1e6a88b4-9825-4309-b7c0-5e08ea4e3d8d

D365 Customer Insights - 10wk Implementation

FUJITSU

Hinnakiri £65,000

Deliver personalised experiences with a 360-degree view of your customers

We see the Customer at the heart of every organisations Digital Transformation strategy. Organisations want to better understand their customers, provide a better customer experience and to offer a truly personalised experience.

Dynamics 365 Customer Insights is an intuitive and flexible customer data platform (CDP) to unlock insights and power personalised customer experiences. Customer Insights becomes the single source of truth for customer data within an organisation. It helps organisations to unify all their customer data across the full range of sources to get a single view of customers in real time.

Dynamics 365 Customer Insights centralises key metrics, applies data science techniques and infuses Artificial Intelligence (AI)-driven insights. It helps organisations to build a deeper understanding of your customers. Customer Insights connects data from various transactional, behavioural, and observational sources to create a 360-degree customer view to drive customer-centric experiences and processes.

Benefits for your organisation:

  • Unify silos of data residing on various systems - get a single view of your customer, creating unified customer profiles;
  • Gain deeper insights into your customers and understand how they interact with your business or brand;
  • Opportunities to offer a more personalised customer experience, through customer segmentation, profiling and marketing;
  • Identify upsell opportunities to increase your revenue;
  • Take action based on insights; employ out-of-the-box machine learning templates to predict churn, next best action and product recommendations;
  • Position yourself to extend insights into other line of business applications using Azure Synapse Analytics to overlay and intersect customer data with financial, operational, and unstructured IoT data to gain a Customer Experience view.

    • (Price can vary depending on the client's requirements and work time)

    Lühiülevaade

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    https://store-images.s-microsoft.com/image/apps.20658.6bc79b56-fd4e-4670-ae54-cb449344858d.90ca2303-fd43-42d2-9966-0384f1d930af.22858327-abf5-40b6-97f0-699b4d4a3249
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    https://store-images.s-microsoft.com/image/apps.42058.6bc79b56-fd4e-4670-ae54-cb449344858d.90ca2303-fd43-42d2-9966-0384f1d930af.0c3c91e6-3d6d-4581-975c-f53058c0f72a