Hosted Microsoft Teams Direct Routing 1-Month Implementation

Etisalat Hosted Microsoft Teams Direct Routing provides connectivity, Session Border Controller (SBC), security, and networking via Etisalat in-house expertise, that is managed 24/7 by certified engineers. The solution is also integrated with Office 365 and enables users to unify numerous branches PSTN access into a single location while maintaining current DID numbers. The implementation of the solution is done by Etisalat, it focuses on the installation of high-availability SBC and desk phones, and Call Center integration. Etisalat offer wide variety of endpoints, headsets and MTR equipment from the leading vendors with end to end support. Etisalat will providing following services as part of the implementation: Project management and governance, customer tenant configuration, user provisioning, user configuration, SIP trunking services installation and configuration, network assessment if needed, devices configuration, firewall configuration, users adoption training, and company IT admin support 24/7. Terms, conditions, and pricing are custom to each engagement.