HelloSend SMS & WhatsApp

HelloSend

SMS, RCS, WhatsApp & Voice – Business Messaging for Sales & Support Teams

HelloSend for Microsoft Teams enables your sales and support teams to send and receive SMS, RCS, MMS, and WhatsApp messages to customers — directly inside Teams, with no coding required. Built for businesses that need to manage all external customer conversations from one shared inbox without switching between apps. SOC 2 compliant.

Key Benefits:

One Inbox for Every Channel: Manage SMS, RCS, MMS, and WhatsApp (personal & Business API)— all from inside Microsoft Teams.

Faster Customer Response: Your team stays in Teams while customers get replies on the channel they prefer — no app-switching, no missed messages.

Enterprise-Ready & Secure: SOC 2 compliant with shared inbox, team assignments, and full conversation history built for business teams.

Key Features:

Flexible SMS & RCS Setup: Enable SMS and RCS messaging your way — connect via Twilio, RingCentral, or activate SMS/RCS directly on your existing Microsoft Teams phone number. No new number required to get started.

Personal WhatsApp & WhatsApp Business API: Connect your team's existing WhatsApp numbers or the official Business API — send and receive messages without needing a separate device.

Shared Team Inbox: All incoming and outgoing messages visible across your team — no lost conversations, no siloed communication.

Campaign Management: Run and manage SMS and WhatsApp campaigns directly within Teams to improve outreach and customer engagement.

AI-Powered Messaging Assistance: Get real-time content suggestions, rephrasing options, and template ideas powered by AI.

Get Started Today:

Sign Up for a free trial and experience unified business messaging within Teams.

Learn More with our detailed documentation and setup guides.

Contact Support at assist@hellosend.com.

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