TrueDialog Native SMS

In today's fast-paced digital world, customers expect instant and personalized communication. TrueDialog's native integration empowers your teams to deliver just that – right from Microsoft Teams, Outlook and Microsoft 365.

By embedding TrueDialog's robust communication capabilities directly:

• We transform the way you engage with customers,

• Streamline support workflows,

• Build lasting relationships.

Key Features & Benefits:

• 1-to-1 Communication: Engage with customers and prospects on a personal level.

• 1-to-Many Communication: Deliver impactful announcements, updates, and promotions to a broad audience with precision and ease.

• Templates: Efficiency meets personalization. Utilize pre-built message templates to save time and maintain consistency while tailoring responses to individual customer needs.

• Character Review: Craft concise, impactful messages. The built-in character counter ensures you stay within SMS character limits, avoiding message fragmentation.

• MMS Included: Go beyond text. Share images to enhance customer engagement and deliver information-rich support.

• Emoji Support: Express warmth and personality. Add emojis to your messages to foster a friendly and approachable tone.

• Ability to Select Channel: Reach customers on their preferred platform. Choose from long code, short code, or even personal phone numbers to ensure seamless communication.

• Dynamic Values: Personalize at scale. Incorporate dynamic values into your campaign messages to address recipients by name or reference relevant information, boosting engagement and response rates.

• Launch Now or Schedule: Time your campaigns to perfection. Send messages instantly or schedule them for optimal delivery, ensuring your message reaches the right audience at the right moment.

• Built-In TrueDialog Customer Support Chat Widget: Having a question or are you dealing with a problem? With TrueDialog’s built-in chat widget, talk directly with customer support within the Teams environment.

Experience the TrueDialog Difference:

• 100% Native App – No Dev Required

• Automated 10DLC Registration (Long Codes) + Short Codes

• Improve message deliverability with AI-Based deliverability tool, TrueDelivery.

• Transparent Pricing

• 100% US-Based Customer Service

• Direct Carrier Connections – not leveraging Twilio

TrueDialog's native integration is more than just a communication tool. It's a comprehensive solution designed to enhance customer engagement, empower your teams, and drive business growth.

Note: This app requires clients to sign up for an account with one of our representatives prior to installation. This service is currently only available in the US and Canada.

Have a question?

Call us at (512) 501-5940 or email us at sales@truedialog.com