Qiscus Multichannel Chat

Centralise all customer chats multiple mainstream chats onto one single dashboard.

Qiscus is a multichannel conversation platform that helps businesses embrace the new expectations of excellent CX, through the ability to engage in timely conversations at scale.

Qiscus Multichannel Chat Platform (SMART) - You can now SCALE your multichannel customer engagement. With Multichannel Chat, you can engage more potential and existing customers via multiple mainstream chats (eg WhatsApp, Messenger, etc), in real-time, whilst keeping cost low.

**Our goal :**

* One Stop End-to-End Channel Centralisation - All in a single dashboard

* Seamless Text to Call Switching - Without needing separate apps.

* Bring-Your-Own-Bot (BYOB) - To enable you to integrate to any Artificial Intelligence Bot

* Multilayer Analytics - To understand performance at different level.

**Features include :**

* Agent Allocation

* Template Message

* Office hours

* Automatic reply

If you are an enterprise employee requires to help a lot of customers at the same time. You are in a good hand, we offer that services, include :

**Collaboration Messaging**

Enhance your work flow productivities by receive from other and custom message channel. If you an admin feel free to setting up your needs by checking our setting menu

**Bot**

Outsmart your attendance to your customers and helping you to manage your tasks

**Learn More**

In order to use this app. Users must have an active plan for Qiscus Multichannel. If have any question, reach us by information below

**Contact Us**

Email : [contact.us@qiscus.com](mailto:contact.us@qiscus.com)