Cognizant's services for Dynamics 365 Sales

As organizations accelerate their digital transformation initiatives to adapt to the changing customer ecosystem, the need for an integrated business environment is paramount. Manual processes & long-standing siloes create major organizational impediments to realizing ROI and driving digital growth.

Cognizant offers comprehensive process for implementing Dynamics 365 Sales that include:

• Envisioning: Virtual experience centers with industry experts to define needs and requirements, conduct proof of concept, and support planning.
• Solution Architecture Definition: Detailed solution architecture and to-be business processes.
• Agile Deployment: Planning, development, and testing of each capability identified during envisioning and architecture definition.
• Release Phase: Transition from agile lifecycle to end-user experience, including training and documentation.
• Support Phase: Assistance with transitioning to the new solution post go-live, including additional development and training as required.

Dynamics 365 Sales is an AI-powered solution designed to enhance customer engagement and streamline sales processes. Cognizant offers comprehensive services to implement and optimize Dynamics 365 Sales for your organization to better manage sales activities and provide seamless customer engagement. Cognizant’s services for Dynamics 365 Sales can help you:

• Manage and Track Customer Interactions: Utilize Dynamics 365 Sales to effectively manage and track leads, opportunities, contacts, accounts and track sales stages.
• Gain Insights with AI: Leverage AI to provide insights into sales activities, customer interactions, and business performance. with features like opportunity scoring, conversation intelligence, and predictive analytics.
• Boost Productivity: Integrate Dynamics 365 Sales with collaboration tools such as Microsoft Teams and Outlook to automate operations, quotes and contracting processes.
• Enhance Customer Experience: Enable your organization to provide personalized and optimal customer experience through AI-driven insights, customized client interactions.
• Innovate and Evolve: Craft Dynamics 365 Sales platform to evolve with your business, offering scalable solutions to meet your changing needs.

The price and timescale is for the initial consultation - implementation price and duration will be determined based on client specific requirements surfaced during/after the initial consultation.