NTT DATA - HiveMind

HiveMind is an Azure-native, AI-supported knowledge management capability that helps organizations capture, structure and reuse tacit expert knowledge. Knowledge is captured through guided interviews conducted by a specialized AI interview agent in Microsoft Teams. The agent interacts in a natural, human-like conversational manner, asking adaptive follow-up questions and helping contributors explain experience, decision logic, risks, trade-offs and practical know-how.

HiveMind combines interview-based knowledge capture, enterprise-data context and human review to turn individual expertise into governed organizational knowledge. The solution supports scenarios such as expert exits, role handovers, onboarding, operational transitions, project lessons learned, incident reviews and knowledge-risk mitigation.

HiveMind is delivered as a professional services engagement. NTT DATA supports use-case selection, setup, Azure deployment, interview design customization, governance, adoption and integration into the customer’s ways of working. The solution is built on Microsoft Azure services including Azure AI Foundry, Azure AI Search, Azure Cosmos DB, Azure Storage, Azure Container Apps, Azure Communication Services, Azure Speech Services, Azure Service Bus, Microsoft Entra ID, Azure Key Vault and Azure Monitor.