Teams Phone System for Microsoft 365- 1 week Workshop

TrueOrg provides consulting service for setting up Phone System--Microsoft's technology for enabling call control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud.

Agenda

Day 1 to 3

Choose your Teams Solution

• Phone System with Calling Plan
• Phone System with your own PSTN carrier with Operator Connect
• Phone System with your own PSTN mobile carrier with Teams Phone Mobile
• Phone System with your own PSTN carrier with Direct Routing
• A combination solution that uses Phone System with Calling Plan, Phone System with
• Operator Connect, and/or Phone System with Direct Routing

Phone System key features and functionality

• Auto attendants and call queues
• Cloud Voicemail
• Calling identity

Phone System with services

• Auto attendant
• Call queues
• Voicemail

Day 4 to 7

Set up Phone System

• Step 1: Buy and assign a Phone System license
• Step 2: Choose a PSTN connectivity option
• Step 3: Get phone numbers for your users
• Step 4: Get phone numbers for services
• Step 5: If you want to set up a call queue
• Step 6: If you want to set up an auto attendant
• Step 7: Set up communication credits for toll-free numbers

Implementation and Support

Deliverables

• Plan your Teams voice solution
• Learn Phone system features and usage
• Deploy Phone System licenses once the customer is ready