NEBRAS.AI Assist

NEBRAS.AI – Assist (The Intelligent Assistant) is a Generative-AI Powered Assistant designed to perform Humanlike Tasks, Conversations, and Services for Employees and Customers—across WhatsApp and multiple delivery channels leveraging Microsoft Azure OpenAI, and Conversational Language Understanding (CLU). It enables natural, context-aware interactions that automate services, answer inquiries, and streamline engagement, delivering reliable, scalable, and always-on support through an Intelligent, Human-Centric, and Omnichannel AI Experience.

- Delivers humanlike AI interactions across WhatsApp and multiple channels.

- Powered by GPT, LLMs, and CLU for smart, context-aware conversations.

- Automates services, tasks, and responses for both employees and customers.

- Supports multilingual, 24/7 engagement with seamless scalability.

- Enhances service efficiency with always-on, intelligent support.

- Improves user satisfaction through fast, personalized interactions.

- Reduces workload on support teams by handling routine tasks.

- Drives digital engagement across preferred communication channels.

Public Customers being consumers for Government and Enterprises from different domains, in addition to Employees in organizations looking to streamline services, automate engagement, and enhance communication especially in HR, IT Helpdesk, Customer Service, Admin..