Virtusa Health Bot Solution

Virtusa offers HealthBot, a digital self-assessment and self-scheduling tool, that helps improve patient access to remote care and boosts patient acquisition/retention is a component of Virtusa’s telehealth platform, HealthConnect. It informs patients about the severity of their health condition and recommends the type of care needed. In case they want to visit the doctor, it helps them book an appointment with the preferred doctor through the self-scheduling tool. If patients want to talk to a live agent, the HealthBot can easily switch to the agent mode