https://catalogartifact.azureedge.net/publicartifacts/simplifyhealthcare1652107451918.eservicesync_2022-b000d6dc-540f-4a64-a514-68495fb56289/image2_Service1Large216x216.png
Service1™
por Simplify Healthcare
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Improve FCR and reduce call handle time for benefits inquiry with Service1™
An AI and NLP-powered end-to-end benefit inquiry management solution that integrates with existing CRM investments and helps Payers, TPAs, and ASOs provide better member and provider self-service
- Adapt to rising member and provider service expectations - Deliver service excellence with the industry’s first single source of truth to manage member and provider self-service and benefit inquiries.
- Minimize Errors/Inconsistencies Across Service Channels
- Automate Member and Provider Self-Service
- Increase First Call Resolution Rates (FCRs)
- Reduce Call Handle Time and Answer Inquires in a Few Steps
- Improve Member and Provider Satisfaction and Star Ratings and MTM scores
De un vistazo
https://catalogartifact.azureedge.net/publicartifacts/simplifyhealthcare1652107451918.eservicesync_2022-b000d6dc-540f-4a64-a514-68495fb56289/image4_Service1Flyer01.png
https://catalogartifact.azureedge.net/publicartifacts/simplifyhealthcare1652107451918.eservicesync_2022-b000d6dc-540f-4a64-a514-68495fb56289/image0_Service1Flyer02.png
https://catalogartifact.azureedge.net/publicartifacts/simplifyhealthcare1652107451918.eservicesync_2022-b000d6dc-540f-4a64-a514-68495fb56289/image5_Service1Flyer03.png