Microsoft Marketplace | cloud solutions, AI apps, and agents

Microsoft Dynamics 365 App for OutlookMicrosoft Dynamics 365

+2

Empower your team to achieve more with Dynamics 365 and Outlook.

1 out of 60

LivePerson Conversational CloudLivePerson Inc.

+1

LivePerson's Conversational Cloud (LiveEngage) powers the digital contact center with humans & bots.

2 out of 60

The Original RapidStart CRMForceworks

+10

This was the First, and is still the Best Power Platform CRM! Simple-to-Use, Rapid to Deploy.

3 out of 60

Infobip GenAI Chatbot Building Platform | AnswersInfobip d.o.o.

+1

Deliver human-like conversational experiences through messaging channels like WhatsApp, Apple & RCS

4 out of 60

CRM Accelerator for Financial ServicesHSO

+1

Unify and automate your financial processes with our industry-specific accelerator

5 out of 60

Nuance Contact Center AINuance

+1

Contact Center AI for conversational engagements, biometric authentication, and agent efficiency

6 out of 60

Pling - Voice activated bankingEPAM Systems, Inc.

+1

EPAM Pling is a voice-activated, API-driven solution built on Azure.

7 out of 60

Ticket Desk 365 - Your Support Ticketing SystemOsmosys Software Solutions UK Limited

+6

Easy-to-use support ticketing system, integrated with Microsoft D365 & Microsoft Power App Platforms

8 out of 60

VeriChannel Omni-Channel Banking on Microsoft Cloud for Financial ServicesVeriPark

+2

Empowering bank tellers, sellers and advisors to efficiently execute financial transactions

9 out of 60

Backbase Engagement Banking for Cloud for FSIBackbase

+4

Backbase Engagement Banking, Backbase Digital Onboarding, Backbase Digital Banking

10 out of 60

Alvaria Workforce Engagement ManagementAspect Software

+1

Use the #1 rated contact center workforce management tool in North America to manage your workforce.

11 out of 60

Bulk Email to customers and vendorsEOS Solutions

+1

Send bulk email to customers, vendors and contacts in Microsoft Dynamics 365 Business Central

12 out of 60

AnywhereNow WebAgentWorkstreampeople BV

+1

AnywhereNow WebAgent is a fully featured Teams Contact Center platform to embed within any CRM

13 out of 60

E-Sign for Dynamics: The Leading eSignature SolutionE-Sign UK Ltd

+4

Accelerate your business with a leading, secure, and user-friendly electronic signature solution.

14 out of 60

Customer Engagement for Dynamics 365Solgari

+7

Solgari for Microsoft Dynamics 365: AI-Powered Customer Engagement – Go Live in Hours

15 out of 60

People ChatbotCedro Technologies

+1

Plataforma de live chat e chatbot com Inteligência Artificial

16 out of 60

VeriTouch Customer Engagement CRM for BankingVeriPark

+3

Customer Engagement CRM solution for the Financial Services Industry

17 out of 60

Provance ServiceTeam ITSM EnterpriseProvance

+4

Conceived in Power Apps, ServiceTeam is designed exclusively for Microsoft Customers

18 out of 60

NICE CXoneNICE

+1

Delivering frictionless experiences for the contact center and beyond.

19 out of 60

NICE CXone Agent for Microsoft DynamicsNICE

+1

Integrate CRM and contact center controls for more efficient agents and exceptional experiences.

20 out of 60

ParloaParloa GmbH

+1

Enhance customer experiences with Parloa's AI Agent Management Platform.

21 out of 60

NICE CXone Voice Connectivity for 365NICE

+1

Global, carrier-grade voice services—delivered over a secure connection

22 out of 60

Soul Machines Create AI-Powered Digital People with Soul Machines StudioSoul Machines Inc.

+1

Digital People that use autonomous animation to bring technologies like generative AI to life

23 out of 60

AmeliaIPsoft Incorporated

+1

Amelia is Conversational AI and acts as a digital employee for the Enterprise.

24 out of 60

WalkMe for DynamicsWalkMe, Inc.

+3

Achieve True Digital Adoption & Value Realization on Dynamics

25 out of 60

InGenius - Computer Telephony Integration (CTI)InGenius

+3

Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.

26 out of 60

NICE CXone Mpower Agent for Microsoft TeamsNICE

+1

Pre-built CXone and Teams integration that enables company-wide collaboration for faster service

27 out of 60

Bright Pattern Omnichannel Contact Center for Dynamics and TeamsBright Pattern Inc

+6

CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more

28 out of 60

Customer Engagement for TeamsSolgari

+1

Solgari for Microsoft Teams: AI-Powered Customer Engagement – Go Live in Hours

29 out of 60

Talkdesk connector for Microsoft Dynamics 365Talkdesk, Inc.

+5

Improve productivity and optimize operations by integrating Talkdesk with Microsoft Dynamics 365.

30 out of 60

BlipBlip

+1

Complete platform for conversations at people's pace

31 out of 60

Smart Amazon Connect CTI For Microsoft Dynamics 365Maaz Technologies

+4

SmartConnect seamlessly integrates Amazon Connect with Dynamics 365, optimizing omnichannel contact.

32 out of 60

SmartConnect Cisco Contact Centre For Dynamics 365Maaz Technologies

+4

MT SmartConnect unifies Cisco contact centers for seamless omnichannel experiences and efficiency.

33 out of 60

Observe.AI Voice IntelligenceObserve.AI

+1

VOICE INTELLIGENCE FOR ENTERPRISE SUPPORT Insights to improve QA, agent coaching & Voice with AI.

34 out of 60

NICE CXone Agent for Microsoft DynamicsNICE

+4

Integrate CRM and contact center controls for more efficient agents and exceptional experiences.

35 out of 60

+1

CoRover Conversational AI Virtual Assistant - VoiceBot VideoBot ChatBot - Gen AI - LLM - BharatGPT

36 out of 60

Hitachi Solutions Engage for InsuranceHitachi Solutions

+3

Streamline and Optimize Your Operations with a Unified Solution Tailored for the Insurance Industry

37 out of 60

SCAPE Cloud Contact Centre - an ipSCAPE solutionipSCAPE

+1

SCAPE Cloud Contact Centre and Business Communication Technology

38 out of 60

Omilia Conversational AIOmilia

+1

Conversational AI Self-Service omnichannel in Speech/Text automation for customer call centers

39 out of 60

Backbase managed hostingBackbase

+1

Backbase as a Service MHI - Help banks & credit unions own and master the customer engagement layer

40 out of 60

Atlas Intelligent Knowledge Platform for Microsoft 365ClearPeople

+1

The Gold Standard for Instant Knowledge and Precise AI Responses

41 out of 60

Backbase Engagement Banking on AzureBackbase

+1

Help banks & credit unions own and master the customer engagement layer

42 out of 60

JennyGetJenny

+1

Jenny

43 out of 60

Skedify | Omnichannel Appointment SchedulingSKEDIFY NV

+1

Online Omnichannel Appointment Scheduling

44 out of 60

Intelligent Communication Manager For Dynamics 365Maaz Technologies

+4

AI powered Omni-channel Customer Experience Solution

45 out of 60

Verint Workforce Engagement (WFE)Verint

+1

Verint leverages AI & analytics to power the future of work & unlocks the value hidden in your data.

46 out of 60

Argano CX Connect for Financial ServicesArgano LLC

+8

Optimize customer experience with personalized and predictive interactions across all channels

47 out of 60

Nuance Cloud IVRNuance

+1

A natural, intuitive self-service conversational IVR that customers will actually use and prefer.

48 out of 60

Quadient Inspire CXM SolutionQuadient Group AG

+1

Quadient’s portfolio of industry-leading Customer Experience Management (CXM) solutions.

49 out of 60

Telehealth platformPsyalive

+1

Telehealth platform to be integrated in health corporates

50 out of 60

Dynamics PHONE SYSTEMDynamics Telephony Public Ltd

+5

Unified Dynamics 365 and telephone system in one user interface.

51 out of 60

Talkdesk Microsoft Teams ConnectorTalkdesk, Inc.

+1

Microsoft Teams integration to Talkdesk that enables directory and direct routing

52 out of 60

Genesys Gplus Adapter for Dynamics 365Genesys

+1

Unify your contact center and CRM system to deliver a personalized customer experience.

53 out of 60

BidmateAMY Softech Pvt Ltd

+1

Vendor onboarding E-procurement Tendering Auction RF, GRN I EOI

54 out of 60

Power PRM by Netwise - Partner Relationship Management (PRM) for Dynamics 365Netwise S.A.

+3

Power PRM is a stand-alone Partner Relationship Management solution built on Power Platform

55 out of 60

CAP WorkflowIteris Consultoria e Software Ltda

+1

CAP Workflow enable organizations to create and to automate processes along all departments.

56 out of 60

ControliQ – Decision Intelligence for Service OperationsActiveOps plc

+1

Predictive AI-driven analytics that identifies hidden capacity and utilization

57 out of 60

Earlyone flow management systemEarlyone

+1

Earlyone - queuing done the right way!

58 out of 60

FrontStage as a Service V5.0FrontStage Technologies

+1

FrontStage is an Omni-channel Contact Centre platform natively integrated within Microsoft Teams.

59 out of 60

UnifonicUnifonic

+1

A cloud platform enabling integration of text and voice-based services via APIs into your operations

60 out of 60

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