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Dynamics 365 Customer Service
Servicio de atención al cliente sencillo: dote a sus clientes y a sus agentes de las herramientas necesarias para garantizar una resolución rápida y precisa en cada momento.
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Kaizala Scalable Incidents: 3-Wk Implementation
Best Projects
+2
Applicable to:
Sales
Customer Service
An integration that results in an easy, mobile, and scalable use of Microsoft Dynamics 365 incidents through Microsoft Kaizala.
1 out of 60
Dynamics 365 Customer Engagement: 5-Day Workshop
Dynamics Edge
+2
Applicable to:
Sales
Customer Service
In this five-day workshop students will learn how to handle customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.
2 out of 60
Dynamics 365 Reports: 1-Day Workshop
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Learn how to rapidly build various dashboards and reports in Dynamics 365.
3 out of 60
Enterprise CRM implementation on Dynamics 365
Netwise S.A.
+2
Applicable to:
Sales
Customer Service
Enterprise-class CRM implementation with strategy planning, customer experience planning and mapping business needs to specific products on Microsoft Dynamics 365 platform.
4 out of 60
Alfapeople: Digital Contact Center
ALFAPEOPLE
+1
Applicable to:
Customer Service
Modernize customer engagement with Dynamics 365 Contact Center, Power Platform, and Azure
5 out of 60
Nexer Connected Call Center: 5-Days Workshop
Nexer Group AB
+1
Applicable to:
Customer Service
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer experiences to take your call center operations to the next level.
6 out of 60
CRM for Brokers
Awara IT Kazakhstan LLP
+3
Applicable to:
Sales
Customer Service
Customer Insights
Optimize your brokerage operations with CRM for Brokers, a Dynamics 365 solution that centralizes workflows, automates processes, and enhances customer interactions.
7 out of 60
Dynamics 365: 2-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Simplify the process of migrating to Dynamics 365 or optimizing your current environment with Quisitive’s Dynamics 365 Assessment.
8 out of 60
Digital Transformation Assessment for Social Housing
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
For Housing Associations aiming to address pain points, this discovery workshop and value mapping exercise will deliver actionable recommendations against key metrics, with measurable efficiency gains
9 out of 60
Dynamics 365 Quick Start for Enterprise: 12-Wk Implementation
Plus Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
Fast track your Dynamics 365 implementation and go-live with confidence
10 out of 60
Free Migration to Dynamics 365 CE: 2-Day Workshop
Capgemini
+2
Applicable to:
Sales
Customer Service
An accelerated and industrialized approach to understand the effort required to move from a Third Party CRM to Dynamics 365 CE in a Like-to-Like migration.
11 out of 60
Enterprise Service Management for D365: 12Wk + Implementation
Enterprisecloud
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Microsoft Dynamics 365 for IT Support, Customer Service and Employee Service.
12 out of 60
envisiond365
Alpha Variance Solutions
+3
Applicable to:
Commerce
Finance
Customer Service
Alpha Variance Solutions will provide a comprehensive solution roadmap including; Structure, Applicability and Effectiveness Based on Best Practices, Lessons Learned and Industry Standards
13 out of 60
Infosys Dynamics365 Customer Service: 1-Day Wrkshp
Infosys Limited
+1
Applicable to:
Customer Service
Deliver positive customer experiences faster by optimizing resources and reducing operational costs.
14 out of 60
FIELDBOSS HVAC Contractor-3 hr Briefing & Demo
Rimrock Corporation
+3
Applicable to:
Business Central
Customer Service
Field Service
A detailed guided demo of FIELDBOSS HVAC Contractor Management for Microsoft Dynamics 365.
15 out of 60
Nexer 10 Day Assessment for Microsoft Contact Center
Nexer Group AB
+3
Applicable to:
Customer Service
Field Service
Customer Insights
Nexer's 10-Day Assessment ensures a smooth Microsoft Contact Center setup, enhancing AI-driven efficiency.
16 out of 60
Government Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Government is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
17 out of 60
Jump-start Dynamics 365: 1 week implementation
Seepath
+2
Applicable to:
Sales
Customer Service
One stop shop for customers looking to Setup, Deploy and Support their Dynamics 365 and go live with confidence.
18 out of 60
Salesforce to Dynamics 365 Migration: 1-week Assessment
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Migrating from Salesforce to Dynamics 365 provides seamless integration, enhanced features, and potential cost savings.
19 out of 60
BRIKHousing: Arrears Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Arrears Management_ helps social landlords' streamline the arrears process, leveraging the power of Microsoft Dynamics 365 for a robust solution.
20 out of 60
Website ROI Evaluation
Avanade, Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Avanade’s three-week Website ROI Evaluation helps you examine your current ecosystem and future goals to build an actionable plan designed to deliver greater value from your digital investments.
21 out of 60
LTIM Business Applications Dynamics 365 CRM Transformation Offering
LTIMindtree Limited
+3
Applicable to:
Sales
Customer Service
Field Service
LTIMindtree's D365 CRM Transformation offering provides solutions for managing Customer Relationships and driving business growth. Our offerings range from implementation, customization and support.
22 out of 60
Barhead Quickstart Solutions Dynamics 365 Customer Service
Barhead Solutions Australia Pty Ltd
+1
Applicable to:
Customer Service
Get started with Dynamics 365 Customer Service in as little as one week
23 out of 60
Dynamics 365 CRM, Marketing & Service Readiness Assessment – Experience Digital
Experience Digital
+3
Applicable to:
Sales
Customer Service
Customer Insights
A free session to review your sales, marketing, and service processes. We'll assess how the Dynamics 365 suite of applications can work for you and provide clear, practical recommendations.
24 out of 60
Customer Care Package: 10-Wk Implementation
Velosio
+1
Applicable to:
Customer Service
Redesign your customer experience capabilities with packaged deployment of Customer Service, Agent Chat, Remote Assist and Customer Insights in less than 3 months.
25 out of 60
Dynamics 365 Setup and Demo: 1-Wk Proof of Concept
Andosi
+3
Applicable to:
Sales
Customer Service
Field Service
Interested in implementing Dynamics 365 but want to know it will work for your business and matches your vision? A proof of concept ensures the solution will meet and exceed your needs.
26 out of 60
Excel Migration All Entities: 4-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
This service is about data migration of all entities from Multiple Excel/CSV files to Dynamics 365/CRM and it takes 4 man-days effort.
27 out of 60
Business & Professional Service Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Bus. & Prof. Services is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future
28 out of 60
Dynamics 365 Customer Relationship Management Training
Awara IT Kazakhstan LLP
+3
Applicable to:
Sales
Customer Service
Power Apps
Practical Dynamics 365 Customer Relationship Management training: hands-on workshops for users, admins and makers, with post-training coaching.
29 out of 60
AI-Powered Customer Service Evaluation
Avanade, Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Designed help you identify the highest business impact initiatives for modernizing the contact center and making the case for modern, AI-powered customer service.
30 out of 60
CRM for Manufacturing - 2H Workshop
9altitudes
+3
Applicable to:
Sales
Customer Service
Field Service
Ideate together with 9altitudes' experts a Customer Engagement platform for your Manufacturing company. We will envision you a future-proof business solution based on Industry Best Practices.
31 out of 60
Dynamics 365 for Insurance
SPAN d.d.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Microsoft Dynamics 365 for Insurance centralizes customer data and optimizes key processes within Marketing, Sales and Customer Service based on over a decade of enterprise expertise.
32 out of 60
Microsoft Dynamics 365 Migration
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Our migration services make transitioning to Dynamics 365 from your CRM seamless and uninterrupted. By migrating, you unlock advanced features like automation, analytics, and collaboration.
33 out of 60
Dynamics 365 CRM Implementation: 6-Wk Assessment
GMCS Verex
+2
Applicable to:
Sales
Customer Service
We provide customers with a solution assessment to find the best way to implement Microsoft Dynamics 365 Sales
34 out of 60
DXC Customer Engagement Ctr: Implementation Svcs
DXC
+1
Applicable to:
Customer Service
DXC's Customer Engagement Center is an omni-channel Contact Center solution built on Dynamics 365 Customer Service
35 out of 60
Facebook Copilot Agent Innovation Workshop
CYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
This workshop is designed to empower organizations to integrate Microsoft Copilot with Facebook pages, enhancing social media interactions through automation, knowledge integration.
36 out of 60
Microsoft Dynamics CRM Integration: Implementation
Awara IT Kazakhstan LLP
+3
Applicable to:
Sales
Customer Service
Power Automate
Production-grade Dynamics 365 integrations: APIs, webhooks, Azure middleware, and Power Platform connectors.
37 out of 60
Enterprise Collaboration - CIO -5WK Implementation
Merp Systems Inc
+2
Applicable to:
Customer Service
Power Apps
Enterprise Collaboration 2.0 - Is a transformation approach based on Teams and Power Apps. Delivering a new strategy in 5-weeks.
38 out of 60
Dynamics Improvement Program: 3-mo Implementation
Catapult Systems, LLC
+3
Applicable to:
Sales
Customer Service
Field Service
Catapult experts analyze your specific business situation and provide strategic guidance to optimize and enhance your Dynamics and business applications.
39 out of 60
LTIMindtree Dynamics 365 Machinery Inspection Module
LTIMindtree Limited
+3
Applicable to:
Customer Service
Power Automate
Power Apps
A consulting solution to digitalize machinery inspections happening at your industry be it manufacturing, energy or healthcare.
40 out of 60
Dynamics 365 CRM Sales Implementation Package 4-Week Package
Universeit
+3
Applicable to:
Sales
Customer Service
Customer Insights
We will help you setup and implement your Sales module in Dynamics 365
41 out of 60
CCaaS Assessment
Hitachi Solutions
+1
Applicable to:
Customer Service
This assessment includes a strategic goals document, epics/features backlog, and a blueprint presentation with high-level design and roadmap aligned to business objectives.
42 out of 60
Dynamics 365 CRM CX Success Programs
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Project Operations
CX Success Subscription for Dynamics 365 Sales offers Support Services, User Adoption and CRM Optimization Services so you can Drive Business Outcomes
43 out of 60
Microsoft Copilot for Service: 2-month Implementation
RSM Product Sales LLC
+2
Applicable to:
Customer Service
Power Virtual Agents
Boost retention with AI-driven support: Microsoft Copilot for Service enhances customer experience
44 out of 60
D365 Events Management Portal: 4 Wk Implementation
TrimaxSecure
+3
Applicable to:
Marketing
Customer Service
Customer Insights
Create and manage all the details needed for events registration, payment, and engagement tracking inside a customized web portal based on Microsoft Dynamics 365 Marketing.
45 out of 60
Field Service for Home Health: 3-Wk Workshop
Hitachi Solutions
+3
Applicable to:
Customer Service
Field Service
Power Apps
Hitachi Solutions’ Home Health Workshop results in a value-based directional roadmap with defined priorities to move towards a modernized home health experience for patients and providers.
46 out of 60
TechHouse D365 Configuration: Contacts & Accounts - 1 Day Implementation
TechHouse
+3
Applicable to:
Sales
Customer Service
Power Apps
Quickly get up and running with Dynamics 365 Sales to manage your Accounts and Contacts. Remove unnecessary complexity and focus on what matters most.
47 out of 60
Dynamics 365 Sales Implementation: 6 weeks Plan
Evincible Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Facilitate your sales force with Dynamics 365 Sales to manage their work smartly and effectively.
48 out of 60
Microsoft Dynamics 365 Customer Engagement Health Check
Experience Digital
+3
Applicable to:
Sales
Customer Service
Customer Insights
A fixed-price health check of your Microsoft Dynamics 365 Customer Engagement environment to identify issues, improve stability, and deliver a remediation roadmap.
49 out of 60
Implementation of Dynamics 365 Contact Center and Microsoft AI Service Agents by C-ven
C-ven Technologies
+1
Applicable to:
Customer Service
Moderniza tu centro de contacto con una solución omnicanal basada en Dynamics 365 Contact Center. Habilita a tus agentes con inteligencia artificial integrada a través de Microsoft Copilot
50 out of 60
Microsoft Dynamics 365 - Document Management Accelerator
Velrada
+3
Applicable to:
Sales
Customer Service
Field Service
This solution optimizes Microsoft Dynamics 365 document management with scalable, secure, and customizable integration with SharePoint, improving efficiency and compliance.
51 out of 60
Catalyst Envisioning - Activate Digital Selling
Sirocco
+3
Applicable to:
Marketing
Sales
Customer Service
Catalyst Envisioning - Activate Digital Selling
52 out of 60
OCR- Invoice Automation for Microsoft Dynamics 365 – Microsoft AppSource
DynaTech Systems Pvt. Ltd.
+3
Applicable to:
Finance
Customer Service
Power Apps
A Powerful Solution for Managing Invoices with Microsoft Dynamics 365 Finance and Operations
53 out of 60
Sales Transformation with AI: Accelerate Revenue with Dynamics 365 and Copilot
Sikich LLC
+2
Applicable to:
Sales
Customer Service
Reimagine sales with AI-powered CRM, Copilot, and Dynamics 365 Sales.
54 out of 60
Envisioning Lab workshop Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
55 out of 60
Integration Solution Workshop for Dynamics 365 and Power Platform
xRM Technologies
+3
Applicable to:
Sales
Customer Service
Field Service
Detail architectural overview workshop to plan, design and estimate the highly scalable integrations solution for Dynamics 365 with other business systems using Microsoft Azure.
56 out of 60
Wholesale Distribution Dynamics 365 Transformation Toolkit
BDO
+3
Applicable to:
Supply Chain Management
Business Central
Customer Service
Accelerate ERP transformation with AI-driven insights using the BDO Dynamics 365 Transformation Toolkit for Wholesale Distribution
57 out of 60
Fiber Suite: 2 Wochen Proof of Concept | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Customer Service
Field Service
Fiber Suite by Arvato Systems | Proof of Concept
58 out of 60
Business & Professional Services Catalyst: 2-Week Workshop
RSM Product Sales LLC
+2
Applicable to:
Sales
Customer Service
RSM’s interactive Business & Professional Services Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
59 out of 60
Synoptek Dynamics 365 Customer Engagement (CRM): 3-Wk Assessment
Synoptek
+3
Applicable to:
Sales
Customer Service
Field Service
Leverage Synoptek’s certified Dynamics 365 Customer Engagement (CRM) experts to identify the next steps for your CRM implementation.
60 out of 60
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