Email to Jira Ticket

Create Jira issues directly from Outlook. Includes AI-powered summaries, action items, and full email context.

📖 Getting Started:

Quick Start Guide

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📚 Need Help?

Help Documentation

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💬 Contact Us:

Support

🚀 Core Capabilities

• Jira Cloud Integration — Create issues from Outlook and keep work moving without switching tools
• AI-Powered Analysis — Google Gemini AI generates structured summaries and action items from email content
• One-Click Creation — Turn emails into trackable Jira issues with a single click
• Complete Context — Original email attached as a .EML file preserving full history and formatting
• Seamless Authentication — Secure sign-in with Atlassian OAuth

🤖 AI Features

• ✅ Automatic email summarization into structured issue descriptions
• ✅ Intelligent extraction of action items and next steps
• ✅ Full user control: review and edit all AI output before submission
• ✅ Optional: skip AI processing and use basic email content
• ✅ In-app reporting for inappropriate AI-generated content

Who Benefits

• Development Teams — Convert bugs and feature requests into Jira issues instantly
• Support Teams — Turn customer issues into actionable tickets with an email audit trail
• Project Managers — Capture stakeholder requests directly from email conversations

Key Features

Technical Requirements

• Outlook: Web
• Microsoft 365: Business or Enterprise license
• Jira: Jira Cloud account with project access

Privacy & Security

• ✅ Atlassian OAuth 2.0 secure authentication
• ✅ No email content stored locally
• ✅ All communication encrypted via HTTPS
• ✅ Delegated permissions — acts within your existing Jira access

Support

• 📖 Quick Start Guide
• 📚 Help Documentation
• 💬 Contact Support

In order to use this app, you need an active account. The app offers a free trial version, after which a subscription is required to continue using the app.