Fano Callinter

With the advanced AI technologies, Fano develops an omni-channel interaction analytics system, Fano Callinter, for customers from various sectors, which have greatly enhanced the management capability and business development of banks, insurance and telecommunication companies, government, among others.

With our solutions, we are able to accurately detect potential risks among the calls using ASR and NLU technology, detect and analyze the emotion of customers to improve the service, uncover potential sales opportunities by analyzing millions of calls.