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SightCall for Microsoft Dynamics 365
por SightCall, Inc.
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Solve customer and field service issues instantly with AR and AI-powered remote video support
SightCall for Microsoft Dynamics 365 combines SightCall’s industry-leading visual support platform with the power of Microsoft Dynamics 365. Experts see and guide customers remotely using live video from a mobile device with AR and AI technology. The enterprise-grade SightCall platform enables customer service organizations to improve customer experience and reduce costs as they deliver innovative service with a competitive edge. The fully customizable SightCall platform is built on a secure global network that seamlessly integrates into Microsoft Dynamics 365 for a complete view of the customer service process. Organizations can deliver visual support services while maintaining GDPR, CCPA, and HIPAA compliance with SightCall.
Popular Features Include:
- Live Video
- Augmented Reality
- Live Pointer & Annotations
- URL Co-Browsing
- Remote HD Photos and Flashlight
- Geolocation and Timestamp
- Document Sharing
- Signature Collection
- Optical Character Recognition (OCR)
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