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Dynamics 365 Customer Service
Servicio de atención al cliente sencillo: dote a sus clientes y a sus agentes de las herramientas necesarias para garantizar una resolución rápida y precisa en cada momento.
Obtener Dynamics 365 Customer Service >
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DYNAMICS 365 SALES QUICK START
DANSLENUAGE.QUEBEC inc
+3
Applicable to:
Sales
Customer Service
Field Service
Get started quickly with your new Dynamics 365 CRM application with the right tools and the right training to benefit from Dynamics 365 Sales, and truly make a difference in your customer relationship
1 out of 60
TechHouse D365 Configuration: Contacts & Accounts - 1 Day Implementation
TechHouse
+3
Applicable to:
Sales
Customer Service
Power Apps
Quickly get up and running with Dynamics 365 Sales to manage your Accounts and Contacts. Remove unnecessary complexity and focus on what matters most.
2 out of 60
Retail & Consumer Goods Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Retail & Consumer Goods Catalyst workshop helps companies build, plan, and execute business transformation strategies with a proven, innovative approach.
3 out of 60
Food & Beverage Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Food & Beverage is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
4 out of 60
Nonprofit Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Nonprofit is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
5 out of 60
Life Sciences Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Life Sciences is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
6 out of 60
Nonprofit Catalyst: 2-Week Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s interactive Nonprofit Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
7 out of 60
Business & Professional Services Catalyst: 2-Week Workshop
RSM Product Sales LLC
+2
Applicable to:
Sales
Customer Service
RSM’s interactive Business & Professional Services Catalyst workshop helps companies build, plan and execute business transformation strategies with a proven, innovative approach.
8 out of 60
Acceler8: 0.5-Day Workshop to discuss and plan the migration of existing Dynamics 365 Customer Engagement implementations to the cloud.
Codec
+3
Applicable to:
Sales
Customer Service
Power Apps
Free of charge initial discovery workshop. Evaluation of different cloud platforms and services suitable for hosting Dynamics 365 Customer Engagement.
9 out of 60
BRIKHousing: Tenancy Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Tenancy Management_ effectively and efficiently allows you to manage all tenancy management processes from the initial application, through to ending the tenancy when notice is given.
10 out of 60
BRIKHousing: Compliance_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Compliance_ helps to manage all regulatory and non-regulatory compliance checks typically carried out within a Housing Organisation
11 out of 60
BRIKHousing: Rent Accounting_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Rent Accounting_ manages the complex task of recording and monitoring all credits and debits against a tenant or leaseholder rent account as well as all Sub Accounts.
12 out of 60
Power Automate for Customer Service: 1 Month Implementation
Smartbridge, LLC
+3
Applicable to:
Customer Service
Power Automate
Power Apps
RPA to Improve first contact resolution and customer satisfaction, reduce training time and costs, and strengthen customer retention
13 out of 60
UNITE: Omnichannel for Dynamics Customer Service
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
For Customer Service Directors seeking to boost satisfaction metrics and empower agents across platforms, Omnichannel for Dynamics Customer Service offers a bespoke, adaptable omnichannel solution.
14 out of 60
Dynamics 365: 1 Tag Workshop | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Workshop
15 out of 60
TruNorth Dynamics Discovery Call for Dynamics 365
TruNorth Dynamics
+3
Applicable to:
Sales
Customer Service
Project Operations
Transform your business with TruNorth Dynamics' personalized solutions and expert guidance using Dynamics 365
16 out of 60
Dynamics 365 CE: 3-Week Assessment
AlphaBOLD
+3
Applicable to:
Sales
Customer Service
Customer Insights
AlphaBOLD’s specialized Dynamics 365 CE assessment is designed to navigate you through the complexities of customization and implementation.
17 out of 60
Dynamics 365 CRM OnTrack Virtual Coworker Membership for New CRM Users
Azamba
+3
Applicable to:
Marketing
Sales
Customer Service
Expert CRM implementation and support, high adoption rates and pre-built add-ons for small businesses at a fixed monthly fee with 100% Money-Back Guarantee.
18 out of 60
Student Lifecycle CRM: Student Journey map and CRM Implementation roadmap 4 wk consulting
Frequency Foundry Inc.
+3
Applicable to:
Customer Service
Customer Insights
Power Apps
This is a select offer for consulting services related to enterprise discovery of needs for higher education institutions considering a CRM solution.
19 out of 60
KMicro Health Check for Dynamics 365
KMicro Tech, Inc.
+3
Applicable to:
Marketing
Sales
Customer Service
Custom tools, cutting-edge AI, and interactive sessions deliver deep insights into your system's performance and usage. Get actionable results to optimize your Microsoft Dynamics 365 environment.
20 out of 60
Accelerate Revenue Generation with Dynamics 365 Sales
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Project Operations
Unlock the full potential of Dynamics 365 Sales and Activate Digital Selling with our CX Impact Acceleration approach
21 out of 60
CX Success Program Platinum Subscription for Dynamics 365 Sales
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
The CX Success Program - Platinum Subscription delivers enhanced user adoption and Dynamics 365 optimization services to ensure your CRM investment delivers measurable results.
22 out of 60
CX Success Program Gold Subscription
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
CRM Onboarding, User Adoption with Ongoing Dynamics 365 Sales Support The Gold plan focuses on getting your team up and running with expert-led onboarding and more
23 out of 60
Envisioning Lab workshop Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
24 out of 60
Dynamics 365 Customer Service Implementation
Zion Cloud Solutions
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Secure, scalable Dynamics 365 Customer Service implementations for government and enterprise, compliant with NIST 800, PII/PHI, Section 508, and integrated with identity providers
25 out of 60
Microsoft Dynamics 365 Contact Center Deployment & Managed Services
Nasstar
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
Nasstar's Microsoft Dynamics 365 Contact Center Implementation, Upgrade and Managed Services
26 out of 60
Quick Start Pack Dynamics 365 Customer Service
PRODWARE SPAIN
+1
Applicable to:
Customer Service
Consigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware
27 out of 60
Copilot Features in Dynamics 365 Business Central
TruNorth Dynamics
+2
Applicable to:
Business Central
Customer Service
This course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows
28 out of 60
BearingPoint Diagnose Workshop Dynamics 365 Customer Service
BearingPoint
+3
Applicable to:
Customer Service
Customer Voice
Power Apps
Workshop zur Optimierung Ihrer Serviceprozesse mit Dynamics 365 Customer Service
29 out of 60
BizApp Deployment Services - Dynamics 365 Contact Center
BizApp
+3
Applicable to:
Sales
Customer Service
Customer Insights
Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!
30 out of 60
Salesforce to Dynamics 365 Migration: 2 Hour Free Workshop
Netwoven Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Assess your Salesforce environment and receive expert guidance for a smooth, secure migration to Microsoft Dynamics 365 Sales.
31 out of 60
Microsoft Dynamics 365 Customer Service - 2 Hour Free Workshop
Netwoven Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Discover how Dynamics 365 Customer Service can elevate your support operations with Netwoven’s 2-hour free workshop designed to align business needs with AI-powered service transformation.
32 out of 60
Dynamics 365 Customer Service Implementation
Western Computer
+1
Applicable to:
Customer Service
Fast-track Dynamics 365 Customer Service: streamline support and boost satisfaction in 6 weeks.
33 out of 60
Wholesale Distribution Dynamics 365 Transformation Toolkit
BDO
+3
Applicable to:
Supply Chain Management
Business Central
Customer Service
Accelerate ERP transformation with AI-driven insights using the BDO Dynamics 365 Transformation Toolkit for Wholesale Distribution
34 out of 60
Microsoft Dynamics 365 Customer Relationship Management Assessment (Flash Audit)
Increcio
+3
Applicable to:
Marketing
Sales
Customer Service
Remote assessment of Microsoft Dynamics 365 Customer Relationship Management to baseline adoption and performance, find risks in customizations/ALM, and deliver prioritized fixes and mid-term roadmap
35 out of 60
Dynamics 365 Customer Relationship Management Training
Awara IT Kazakhstan LLP
+3
Applicable to:
Sales
Customer Service
Power Apps
Practical Dynamics 365 Customer Relationship Management training: hands-on workshops for users, admins and makers, with post-training coaching.
36 out of 60
Implementation Of Dynamics 365 Insurance
SPAN d.d.
+3
Applicable to:
Sales
Customer Service
Customer Voice
Dynamics 365 for Insurance is a comprehensive platform that streamlines policy management.
37 out of 60
Bytebase Professional Service
Bytebase
+1
Applicable to:
Customer Service
Standardized database schema migrations and data changes with review, linting, and GitOps.
38 out of 60
Avanade Intelligent Contact Center
Avanade, Inc.
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
An AI-driven, pre-packed solution that gets you up & running with an MVP in just 10 weeks. With optional modules, including support, continue to modernize & transform your customer service experience.
39 out of 60
Nexer Care 365 – Managed Service for Microsoft Dynamics 365 Customer Engagement
Nexer Group AB
+3
Applicable to:
Sales
Customer Service
Customer Insights
Care 365 transforms Dynamics 365 management into a continuous value engine.
40 out of 60
Customer Service Copilot Agent by TRUE.org
TRUE.org
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
Implement a custom AI Microsoft Copilot Agent to streamline customer service, reduce handle time, and boost agent productivity using Microsoft Copilot Studio and CRM integration.
41 out of 60
专业售后服务解决方案
上海南洋万邦软件技术有限公司
+1
Applicable to:
Customer Service
Streamline support processes and deliver exceptional service with 南洋专业售后服务解决方案
42 out of 60
TSG Dynamics 365 CRM Implementation
Technology Service Group Ltd
+3
Applicable to:
Commerce
Sales
Customer Service
Our Dynamics 365 CRM Implementation is tailored to fit your business.
43 out of 60
LTM Business Apps Dynamics 365 Data Archival
LTIMindtree Limited
+3
Applicable to:
Marketing
Sales
Customer Service
LTM’s Dynamics 365 Data Archival solution enables businesses to efficiently archive historical data and seamlessly migrate it to cost-effective cloud-based storage
44 out of 60
Healthcare Contact Center Modernization
Quisitive
+2
Applicable to:
Customer Service
Customer Insights
Reimagine patient and member engagement with AI-driven triage, call summarization, and intelligent deflection—creating a connected digital front door that helps itself.
45 out of 60
Intelligent Prior Authorization for Healthcare
Quisitive
+3
Applicable to:
Customer Service
Customer Insights
Power Virtual Agents
Automate and orchestrate the entire prior authorization (PA) lifecycle—eligibility checks, submissions, status updates, and appeals—using intelligent, API-first Microsoft AI agents
46 out of 60
Salesforce to Dynamics 365 CRM Migration
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Migrate with confidence to a healthcare-ready CRM built on the Microsoft Cloud
47 out of 60
Microsoft Copilot for Service – Enablement & Advisory
Evincible Solutions
+1
Applicable to:
Customer Service
Evincible Solutions empowers customer service teams to work faster and smarter by deploying Microsoft Copilot for Service within Dynamics 365 Customer Service.
48 out of 60
Modernise your customer service with Dynamics 365 Contact Center
Columbus Global
+3
Applicable to:
Customer Service
Field Service
Customer Insights
Columbus offers a structured implementation service for organisations looking to modernise customer service by moving away from fragmented, legacy contact centre solutions.
49 out of 60
Copilot Studio – AI Agents Proof of Concept by C-ven
C-ven Technologies
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
Build and validate a custom AI agent using Microsoft Copilot Studio to prove real business value in weeks.
50 out of 60
HSO Dynamics 365 Sales and Service 10 week implementation
HSO
+3
Applicable to:
Sales
Customer Service
Field Service
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
51 out of 60
From Salesforce to Microsoft CRM Migration on Dynamics 365 - Briefing by Cluster Reply
Reply
+3
Applicable to:
Sales
Customer Service
Field Service
Accelerate your organization’s CRM transformation with a focused online 2–4 hour session focused on migrations from Salesforce to Microsoft-based CRM solutions built on Dynamics 365.
52 out of 60
WhatsApp & SMS Integration for Dynamics 365 using Twilio
Confiz Limited
+3
Applicable to:
Sales
Customer Service
Customer Insights
Enable WhatsApp and SMS messaging in Dynamics 365 using Twilio, even where native connectors are missing, including Sales, Customer Insights Journeys, Customer Service, and Field Service.
53 out of 60
IVR Connector for Microsoft Copilot Studio | AI-Powered First-Level Support & Intelligent Agent Handoff
Acuvate Software Limited
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Acuvate’s IVR Connector transforms IVRs into AI-powered support with seamless human handoff delivering 30% faster resolution.
54 out of 60
PwC for contact centre capability and maturity assessment
PwC (Global)
+1
Applicable to:
Customer Service
The assessment has been designed to help organisations understand how ready their contact centre is to evolve from a legacy service model to a modern, future-ready operation.
55 out of 60
Dynamics 365 Customer Engagement with Intelligent Agent Automation
Vervint
+2
Applicable to:
Customer Service
Customer Insights
Implement Dynamics 365 Customer Engagement with three AI agents built in Microsoft Copilot Studio to automate customer interactions, cut response times, and improve service quality through workflows.
56 out of 60
Dynamics 365 Sales: Click Installation Starter Package
Bond Consulting Services
+3
Applicable to:
Sales
Customer Service
Field Service
Ideal for teams who need a user-friendly email editor and bulk email send and tracking capabilities with subscription management.
57 out of 60
Visionet Salesforce to Microsoft Dynamics 365 Modernization Accelerator
Visionet Systems, Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
De-risk and accelerate Salesforce to Dynamics 365 modernization with automation, AI, and Azure-native integration.
58 out of 60
Dataverse: Get your storage space back.
Inkey IT Solutions Pvt. Ltd.
+3
Applicable to:
Sales
Customer Service
Field Service
Get your Dataverse storage space back
59 out of 60
Comprehensive Automation for Customer and Field Service
OntargIT
+2
Applicable to:
Customer Service
Field Service
Package for customer request and field service automation: Microsoft Dynamics 365 Customer Service and Field Service, and our own developments for typical processes.
60 out of 60
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