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Dynamics 365 Customer Service
Servicio de atención al cliente sencillo: dote a sus clientes y a sus agentes de las herramientas necesarias para garantizar una resolución rápida y precisa en cada momento.
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Dynamics Improvement Program: 3-mo Implementation
Catapult Systems, LLC
+3
Applicable to:
Sales
Customer Service
Field Service
Catapult experts analyze your specific business situation and provide strategic guidance to optimize and enhance your Dynamics and business applications.
1 out of 60
Fiber Suite: 1 Tag Analyse, Bewertung, Planung | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Customer Service
Field Service
Fiber Suite by Arvato Systems | Analyse, Bewertung, Planung
2 out of 60
ITIL 4-Driven IT Service Management: 12-Wk Implementation
Enterprisecloud
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Streamline IT operations with an ITIL 4-aligned IT Service Management (ITSM) solution built on Microsoft Dynamics 365 Customer Service.
3 out of 60
Microsoft Dynamics 365 Customer Service Starter Kit – 3 Week Implementation
Reply Ltd
+1
Applicable to:
Customer Service
Take the risk and complexities out of implementing Dynamics 365 for Customer Service or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
4 out of 60
D365 Events Management Portal: 4 Wk Implementation
TrimaxSecure
+3
Applicable to:
Marketing
Customer Service
Customer Insights
Create and manage all the details needed for events registration, payment, and engagement tracking inside a customized web portal based on Microsoft Dynamics 365 Marketing.
5 out of 60
Dynamics 365 CS QuickStart: 1-Wk Implementation
Information Strategies
+1
Applicable to:
Customer Service
InfoStrat helps customers quickly implement Microsoft Dynamics 365 for Customer Service, using industry best practices and lessons we have learned from customer engagements.
6 out of 60
Alfapeople: Digital Contact Center
ALFAPEOPLE
+1
Applicable to:
Customer Service
Modernize customer engagement with Dynamics 365 Contact Center, Power Platform, and Azure
7 out of 60
Copilot Discovery Voice AI Agent Workshop
CYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
Customer Service
Customer Voice
Power Automate
The IVR workshop focused on integrating Microsoft Copilot with Dynamics 365 Customer Service Workspace to enhance call flows and customer interactions. Key highlights included designing IVR workflows.
8 out of 60
CCaaS Assessment
Hitachi Solutions
+1
Applicable to:
Customer Service
This assessment includes a strategic goals document, epics/features backlog, and a blueprint presentation with high-level design and roadmap aligned to business objectives.
9 out of 60
Microsoft Dynamics 365 Copilot: Tailored 4-Week Implementation
Confiz Limited
+3
Applicable to:
Sales
Customer Service
Customer Insights
Kickstart your AI journey with a focused 4-week engagement to implement Copilot for Dynamics 365, aimed at integrating AI capabilities into your core service operations.
10 out of 60
Enterprise Collaboration - CIO -5WK Implementation
Merp Systems Inc
+2
Applicable to:
Customer Service
Power Apps
Enterprise Collaboration 2.0 - Is a transformation approach based on Teams and Power Apps. Delivering a new strategy in 5-weeks.
11 out of 60
Dynamics 365: 2-week Assessment
Catapult Systems, LLC
+3
Applicable to:
Sales
Customer Service
Field Service
Catapult simplifies your migration to Dynamics 365 or optimization of a current environment by developing a custom roadmap to ensure that your environment is healthy, productive, and yielding ROI.
12 out of 60
LTIMindtree Dynamics 365 Machinery Inspection Module
LTIMindtree Limited
+3
Applicable to:
Customer Service
Power Automate
Power Apps
A consulting solution to digitalize machinery inspections happening at your industry be it manufacturing, energy or healthcare.
13 out of 60
From On-premises to Cloud
Sirocco
+3
Applicable to:
Marketing
Sales
Customer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
14 out of 60
Analysis of the implementation of the ERP SYSTEM - Audit (Dynamics 365 Business Central)
Sii Sp. z o.o.
+3
Applicable to:
Supply Chain Management
Business Central
Customer Service
Identification of the implementation scope of Dynamics 365 Business Central solution
15 out of 60
BearingPoint Discovery Workshop Copilot Studio
BearingPoint
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
Discovery Workshop - Potenziale entdecken für die Nutzung von KI mit Hilfe von Copilot Studio
16 out of 60
BearingPoint Maturity Assessment Dynamics 365 Customer Engagement
BearingPoint
+3
Applicable to:
Sales
Customer Service
Customer Insights
Dynamics 365 CE Maturity Assessment – Optimierungspotenziale erkennen und gezielt heben
17 out of 60
Microsoft Dynamics 365 Customer Engagement Health Check
Experience Digital
+3
Applicable to:
Sales
Customer Service
Customer Insights
A fixed-price health check of your Microsoft Dynamics 365 Customer Engagement environment to identify issues, improve stability, and deliver a remediation roadmap.
18 out of 60
Infosys Dynamics365 Customer Service: 1-Day Wrkshp
Infosys Limited
+1
Applicable to:
Customer Service
Deliver positive customer experiences faster by optimizing resources and reducing operational costs.
19 out of 60
BRIKHousing: Repairs_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Repairs_ is a comprehensive repairs management solution vital for every Social Housing landlord.
20 out of 60
Dynamics 365: 2-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Simplify the process of migrating to Dynamics 365 or optimizing your current environment with Quisitive’s Dynamics 365 Assessment.
21 out of 60
Digital Transformation Assessment for Social Housing
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
For Housing Associations aiming to address pain points, this discovery workshop and value mapping exercise will deliver actionable recommendations against key metrics, with measurable efficiency gains
22 out of 60
Customer Voice JumpStart: 2-Day Workshop
Dyn365Pros
+3
Applicable to:
Sales
Customer Service
Field Service
The Customer Voice JumpStart service delivers the knowledge and training required to launch an effective survey program leveraging Microsoft Customer Voice and Dynamics 365.
23 out of 60
Dynamics 365 Business Check: 1-Hr Assessment
Sparktech
+3
Applicable to:
Finance
Sales
Customer Service
If you’re having a hard time deciding which version of Microsoft Dynamics 365 if right for your business, take our one-hour assessment and we’ll help you decide.
24 out of 60
Connected Field Service
Capgemini Group
+3
Applicable to:
Customer Service
Field Service
Mixed Reality
Capgemini’s Connected Field Service is a collection of accelerators, methodologies, templates, and IP that leverages Microsoft Field Service and Supply Chain.
25 out of 60
Dynamics 365 Readiness Assessment - 3 Weeks
WinWire Technologies
+3
Applicable to:
Customer Service
Project Service Automation
Power Apps
Dynamics 365 Readiness Assessment identifies opportunities to automate business processes and enables customers to build a strategic plan to modernize their business applications.
26 out of 60
UNITE: D365 Backup_
INFINITY TECHNOLOGY SOLUTIONS
+3
Applicable to:
Marketing
Sales
Customer Service
Safeguard Dynamics 365 data with automated backups, encryption, and recovery. Streamline operations and compliance with our user-friendly interface. Benefit from unlimited storage and flexibility.
27 out of 60
TTEC Digital Solution for OC Hub QuickStart: 10 Mins Agent Assessment
TTEC Digital
+1
Applicable to:
Customer Service
TTEC Digital OC Hub QuickStart offers a pre-built agent self-assessment that allows us to analyze current state and build a quick-start package for Dynamics365 Omni-Channel based on survey results.
28 out of 60
Microsoft Dynamics 365 - Document Management Accelerator
Velrada
+3
Applicable to:
Sales
Customer Service
Field Service
This solution optimizes Microsoft Dynamics 365 document management with scalable, secure, and customizable integration with SharePoint, improving efficiency and compliance.
29 out of 60
Implementation of Dynamics 365 Contact Center and Microsoft AI Service Agents by C-ven
C-ven Technologies
+1
Applicable to:
Customer Service
Moderniza tu centro de contacto con una solución omnicanal basada en Dynamics 365 Contact Center. Habilita a tus agentes con inteligencia artificial integrada a través de Microsoft Copilot
30 out of 60
Solution Assessment - CRM for Manufacturing
9altitudes
+3
Applicable to:
Sales
Customer Service
Field Service
Define a detailed Roadmap for your Customer Engagement Platform. This Assessment will result in a Solution Architecture, Timeline, Budget and Project Approach for your Manufacturing company.
31 out of 60
Kaizala Scalable Incidents: 3-Wk Implementation
Best Projects
+2
Applicable to:
Sales
Customer Service
An integration that results in an easy, mobile, and scalable use of Microsoft Dynamics 365 incidents through Microsoft Kaizala.
32 out of 60
Elevate Customer Experience with Microsoft Copilot and Agents
Capgemini Group
+3
Applicable to:
Marketing
Sales
Customer Service
Empower the next generation of customer engagement with Microsoft Copilot and Agents
33 out of 60
OCR- Invoice Automation for Microsoft Dynamics 365 – Microsoft AppSource
DynaTech Systems Pvt. Ltd.
+3
Applicable to:
Finance
Customer Service
Power Apps
A Powerful Solution for Managing Invoices with Microsoft Dynamics 365 Finance and Operations
34 out of 60
Dynamics 365 CRM CX Success Programs
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Project Operations
CX Success Subscription for Dynamics 365 Sales offers Support Services, User Adoption and CRM Optimization Services so you can Drive Business Outcomes
35 out of 60
CRM for Brokers
Awara IT Kazakhstan LLP
+3
Applicable to:
Sales
Customer Service
Customer Insights
Optimize your brokerage operations with CRM for Brokers, a Dynamics 365 solution that centralizes workflows, automates processes, and enhances customer interactions.
36 out of 60
envisiond365
Alpha Variance Solutions
+3
Applicable to:
Commerce
Finance
Customer Service
Alpha Variance Solutions will provide a comprehensive solution roadmap including; Structure, Applicability and Effectiveness Based on Best Practices, Lessons Learned and Industry Standards
37 out of 60
Fly Lane - 4 Weeks Assessment
LTIMindtree Limited
+1
Applicable to:
Customer Service
Assessment of solution that helps increase deliverycapacity through Dynamics 365 Customer Service
38 out of 60
Nexer 10 Day Assessment for Microsoft Contact Center
Nexer Group AB
+3
Applicable to:
Customer Service
Field Service
Customer Insights
Nexer's 10-Day Assessment ensures a smooth Microsoft Contact Center setup, enhancing AI-driven efficiency.
39 out of 60
MazarsNow! Contact Center 8Wk Rapid Implementation
Mazars USA
+2
Applicable to:
Customer Service
Customer Voice
Rapid Implementation of Dynamics 365 Customer Service
40 out of 60
Fujitsu Implementation Services for Microsoft Dynamics 365
FUJITSU
+3
Applicable to:
Sales
Business Central
Customer Service
Unlock Dynamics 365 full potential with Fujitsu’s expert implementation services, providing seamless transformation, optimized processes and maximized ROI.
41 out of 60
Facebook Copilot Agent Innovation Workshop
CYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
This workshop is designed to empower organizations to integrate Microsoft Copilot with Facebook pages, enhancing social media interactions through automation, knowledge integration.
42 out of 60
Dynamics 365 CE Accelerator: 7-Day Implementation
Biz Aid
+2
Applicable to:
Sales
Customer Service
A one-of-a-kind accelerator for Microsoft Dynamics 365 Customer Engagement implementations that enables you to quickly implement Sales and Service modules, designed specifically for easy work.
43 out of 60
Microsoft CRM Cloud Migration Assessment
Andosi
+3
Applicable to:
Sales
Customer Service
Customer Insights
Our offer aims to provide organizations using Microsoft CRM On-Premise with a clear roadmap and understanding of the migration process to the Cloud. The 2-hour free migration assessment is designed to
44 out of 60
Dynamics 365 Customer Engagement: 5-Day Workshop
Dynamics Edge
+2
Applicable to:
Sales
Customer Service
In this five-day workshop students will learn how to handle customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.
45 out of 60
BRIKHousing: Planned Maintenance_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Planned Maintenance_ delivers total control over planned maintenance works including managing contractor costs and progress metrics.
46 out of 60
Sales Transformation with AI: Accelerate Revenue with Dynamics 365 and Copilot
Sikich LLC
+2
Applicable to:
Sales
Customer Service
Reimagine sales with AI-powered CRM, Copilot, and Dynamics 365 Sales.
47 out of 60
Government Catalyst: 1-Day Workshop
RSM Product Sales LLC
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
RSM’s Catalyst for Government is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
48 out of 60
BRIKHousing: Property Sales and Shared Ownership_
INFINITY TECHNOLOGY SOLUTIONS
+2
Applicable to:
Customer Service
Power Apps
BRIKHousing: Property Sales & Shared Ownership_ helps to manages the entire property purchase process end-to-end.
49 out of 60
Dynamics 365 Setup and Demo: 1-Wk Proof of Concept
Andosi
+3
Applicable to:
Sales
Customer Service
Field Service
Interested in implementing Dynamics 365 but want to know it will work for your business and matches your vision? A proof of concept ensures the solution will meet and exceed your needs.
50 out of 60
Microsoft Dynamics CRM Integration: Implementation
Awara IT Kazakhstan LLP
+3
Applicable to:
Sales
Customer Service
Power Automate
Production-grade Dynamics 365 integrations: APIs, webhooks, Azure middleware, and Power Platform connectors.
51 out of 60
BearingPoint Envisioning Workshop mit Fokus auf Dynamics 365 Customer Engagement
BearingPoint
+3
Applicable to:
Marketing
Sales
Customer Service
CRM-Envisioning-Workshop: Strategie, Analyse und Roadmap mit Dynamics 365 Customer Engagement
52 out of 60
SalesForce to Dynamics 365 Migration Assessment
Bizapp
+3
Applicable to:
Marketing
Sales
Customer Service
Streamlined migration from SalesForce to Dynamics 365, optimizing costs and data integration
53 out of 60
Positive City: 10-Wk Implementation -
Inetum (HO)
+1
Applicable to:
Customer Service
Une solution complète destinée aus administrations publiques (collectivités, régions, ...) pour un meilleur service aux citoyens.
54 out of 60
Microsoft Copilot for Service: 2-month Implementation
RSM Product Sales LLC
+2
Applicable to:
Customer Service
Power Virtual Agents
Boost retention with AI-driven support: Microsoft Copilot for Service enhances customer experience
55 out of 60
DXC Event & Membership Mgt: Implementation Service
DXC
+1
Applicable to:
Customer Service
A business application that integrates the management of events and membership within Dynamics 365
56 out of 60
BRIKHousing: Rent Setting_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
The BRIKHousing: Rent Setting_ module simplifies the administrative overhead of the rent setting process.
57 out of 60
BRIKHousing: Contractor Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
The BRIKHousing: Contractor Management_ solution helps housing organisations efficiently manage their relationships with external contractors, ensuring cost-effective and timely services.
58 out of 60
Synoptek Dynamics 365 Customer Engagement (CRM): 3-Wk Assessment
Synoptek
+3
Applicable to:
Sales
Customer Service
Field Service
Leverage Synoptek’s certified Dynamics 365 Customer Engagement (CRM) experts to identify the next steps for your CRM implementation.
59 out of 60
CRM for Contact Center
Awara IT Kazakhstan LLP
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Unified omnichannel contact center on Dynamics 365 with AI‑powered assists, predictive staffing, and real‑time dashboards
60 out of 60
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