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Dynamics 365 Customer Service
Servicio de atención al cliente sencillo: dote a sus clientes y a sus agentes de las herramientas necesarias para garantizar una resolución rápida y precisa en cada momento.
Obtener Dynamics 365 Customer Service >
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Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessment
Axapta Masters
+3
Applicable to:
Finance
Customer Service
Power Apps
Automate Invoice Capture with Microsoft Dynamics 365 Finance
1 out of 60
Always On Service 8weeks Desgin & Implementation
W-IT SpA
+2
Applicable to:
Customer Service
Field Service
Solution for the service area, such as customer service and field service for both internal and external customers of each company, covering any need that may be presented related to service.
2 out of 60
Microsoft Dynamics 365 Contact Centre Hosted Solution
HCL America Inc_HCLT
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
To deliver a fully managed, single‑tenant Microsoft Dynamics 365 Contact Centre on Azure that enables secure, scalable, and rapid enterprise adoption with simplified procurement and operations.
3 out of 60
Digital Contact Center
Capgemini Group
+3
Applicable to:
Customer Service
Customer Insights
Power Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
4 out of 60
DCCP 3-days Assessment
Sonata Software Ltd.
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Modernize Customer Service Experience with Sonata’s IntelliKontact Digital Contact Center Platform
5 out of 60
CRM in Banking: 1- Day Briefing by Cluster Reply
Reply
+3
Applicable to:
Marketing
Sales
Customer Service
A 1-day introduction to CRM solutions for Banking companies, focusing on Sales, Marketing & Customer Care processes.
6 out of 60
Copilot Studio: 1-Day WS
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
Optimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.
7 out of 60
Expert ISV Consulting: 1-Hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
8 out of 60
Atos || Citizen 360 Solution
Atos International SAS
+3
Applicable to:
Marketing
Customer Service
Field Service
360-degree citizen view with real-time notifications, multichannel communication, case management and workflow automation, intelligent analytics, and robust security measure
9 out of 60
TCS Services for Microsoft Digital Contact Center : 3 week Assessment
Tata Consultancy Services Ltd - Dynamics
+3
Applicable to:
Customer Service
Customer Insights
Power Virtual Agents
A brief assessment to assess the digital transformation of the contact center for a superior customer experience
10 out of 60
Salesforce to Dynamics 365 Migration
Alithya Fullscope Solutions, Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Migrate Salesforce users to Microsoft Dynamics 365
11 out of 60
Microsoft Dynamics 365 Customer Service Implementation
ARBENTIA CONSULTING, S.L.
+1
Applicable to:
Customer Service
8-Wk implementation of Microsoft Dynamics 365 Customer Service, Microsoft´s software to exceed customer expectations by delivering exceptional service on any channel.
12 out of 60
Customer Experience: 2 day workshop
ABRA
+3
Applicable to:
Sales
Customer Service
Field Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
13 out of 60
Dynamics Migration: 2-Wk Assessment
Catapult Systems, LLC
+3
Applicable to:
Sales
Customer Service
Field Service
An envisioning engagement that helps you plan your migration from on-premise Dynamics to Dynamics 365.
14 out of 60
NfP 365 Catalyst Envision : 1-Day Workshop
mhance
+2
Applicable to:
Sales
Customer Service
Prepare your charity for a digital future with NfP 365 Catalyst; a proven and innovative approach from Microsoft
15 out of 60
Avanade Patient Experience Accelerator FY24 12WK Imp
Avanade, Inc.
+3
Applicable to:
Marketing
Customer Service
Customer Insights
A Microsoft Cloud for Healthcare and Dynamics 365-based solution that creates an engagement layer for providers by interfacing with EMRs / EHRs to deliver an end-to-end patient experience.
16 out of 60
Cloud Migration for Dynamics 365: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand Wipro's cutting-edge technology stack to help enhance digital customer experience and control costs for your journey to Microsoft Dynamics 365 Customer Engagement.
17 out of 60
EY Customer Experience Accelerator Assessment: 4 weeks
EY Global
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Create seamless, omnichannel experiences to meet rising expectations
18 out of 60
Modern Experience - Dynamics 365 Sales, Marketing, & Services
Sonata Software Ltd.
+3
Applicable to:
Marketing
Sales
Customer Service
Transform Your Customer Experience with Sonata’s Modern Experience Solutions using Dynamics 365 Sales, Marketing, & Services.
19 out of 60
Infosys Microsoft Dynamics 365 Copilot Consulting
Infosys Limited
+3
Applicable to:
Marketing
Sales
Customer Service
Infosys’ 3-step starter program is a consulting framework developed to enable clients in their transformative journey to leverage Dynamics 365 Copilot in existing organizational processes & workflows.
20 out of 60
Empower your people with our 2-day accessibility assessment for inclusive digital experiences
m-hance
+3
Applicable to:
Sales
Customer Service
Power Apps
Our 2-day accessibility assessment workshop is designed to review your Microsoft Dynamics 365 and/or Power Platform solutions, as well as the accessibility requirements you have within your business
21 out of 60
XRM® Contact Center: 2-Wk Implementation
E-Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
Pre-configured solution based on Microsoft Dynamics 365 Customer Engagement for omni-channel customer service.
22 out of 60
Concept to Production with Microsoft Copilot studio in 8 Weeks
Capgemini Group
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
AI-powered custom Copilots to enhance your employee & customer experience
23 out of 60
HCLTech Biz Apps - Contact Centre Modernisation and Optimisation
HCL America Inc_HCLT
+2
Applicable to:
Customer Service
Customer Voice
HCLTech is an award-winning Microsoft partner with a proven track record for excellence in Customer Service digital transformations using technology from the Microsoft stack.
24 out of 60
Catalyst Envisioning: 1-Hour Briefing
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Marketing
Sales
Customer Service
In this preparatory session, we take you through the initial steps of Microsoft Catalyst IDEA – Inspire. A first step to implement Power Platform and Dynamics 365 based solutions.
25 out of 60
Dataverse Capacity Management: 1-hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Database storage is over capacity
26 out of 60
Act! CRM Migration All Enti: 4-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Four-day implementation service to migrate data for all entities from Act! CRM to Dynamics 365/CRM.
27 out of 60
Catalyst Envisioning Loan Origination & Servicing - 4hr Workshop
VeriPark
+2
Applicable to:
Sales
Customer Service
Microsoft Catalyst Envisioning - 4hr Digital Transformation Workshop - Envision what your future in banking looks like with VeriPark's Loan Origination & Servicing for Retail, SME and Corporate!
28 out of 60
Dynamics 365 Cost Calculator: 1-Day Assessment
Information Strategies
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Calculating costs for a Dynamics 365 implementation can be confusing. Our calculator provides a starting point for budget analysis and to help categorize the Dynamics 365 apps that you need.
29 out of 60
Dynamics 365: 4-Week Assessment
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Bring new power to your out-of-the-box Dynamics 365 capabilities
30 out of 60
Marketing Accelerator: 7-Day Implementation
enCloud9
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Powered by Dynamics 365 and ClickDimensions, this offer is perfect for small businesses looking to go live quickly with a full-featured marketing automation solution.
31 out of 60
AI-Powered CRM Roadmap: 2-Week Workshop
JourneyTEAM
+3
Applicable to:
Marketing
Sales
Customer Service
This CRM Vision & Value workshop is designed to provide a clear, actionable strategy for an AI-powered sales and customer engagement transformation through modernizing your CRM to Dynamics 365.
32 out of 60
CustomerServices: 2-Month Implementação + Copilot
Bizapp
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Em 2 meses tenha disponível uma central de atendimento completa com recursos de autoatendimento (base de conhecimento/BOT), multicanal (e-mail, chat, telefone, outros) e CoPilot da Microsoft.
33 out of 60
CRM Maturity Action Plan: 4-Day Workshop
XRM Vision
+2
Applicable to:
Sales
Customer Service
Through workshops conducted by our CRM Specialists, we will build a portrait of your situation. We will deliver a comprehensive action plan that identifies the next steps of your business evolution.
34 out of 60
HCLTech Biz Apps - Dynamics 365 for Insurance
HCL America Inc_HCLT
+3
Applicable to:
Sales
Customer Service
Power BI apps
A robust Financial Services solution with an unprecedented focus on the insurance industry, PowerInsurance gives your organization a guided, intelligent way to provide personalized service and support
35 out of 60
IFR BUSINESS AGENDA FOR D365 CUSTOMER ENGAGEMENT:6-weeks implementations
IFR SAU
+2
Applicable to:
Sales
Customer Service
Microsoft Dynamics 365 Sales implementation services for leads, accounts, contacts, and their activities.
36 out of 60
Automotive CRM Onboarding: Comprehensive 8-Week Integration Service
Konica Minolta IT Solutions Czech s.r.o.
+3
Applicable to:
Marketing
Sales
Customer Service
In 8 weeks, we help you deploy, parameterize, and set up the Automotive CRM solution, which is built on Dynamics 365 Sales and it is designed for vehicle dealers
37 out of 60
Customer Experience D365 and Fabric
Mandelbulb Technologies Private Limited
+3
Applicable to:
Customer Service
Customer Insights
Power BI apps
Unified Commerce: Dynamics 365 & Fabric for a 360-Degree Customer View
38 out of 60
Intelligent Business Applications
Cognizant
+3
Applicable to:
Sales
Customer Service
Power Apps
Agile and efficient cloud platform that automates, integrates, and enhances business goals visibility. It protects data and fosters innovation.
39 out of 60
Excel Migration Acct/Contact: 2-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
This service offer is limited to data migration of Account & Contact entities from Multi-Excel/CSV files to Dynamics 365/CRM and it takes 2 man-days.
40 out of 60
HCLTech Biz Apps - Dynamics 365 for Retail Banking: 1-hour Assessment
HCL America Inc_HCLT
+3
Applicable to:
Sales
Customer Service
Power Apps
HCLTech’s Dynamics 365 Accelerator for the Banking industry leverages Microsoft Applications and our proprietary data model to empower organizations to deliver superior customer experiences.
41 out of 60
Microsoft Dynamics 365 Customer & Customer Service Insights: 6 Week Implementation
Cognizant
+2
Applicable to:
Customer Service
Customer Insights
Envisioning, deployment, and support services for Microsoft Dynamics 365 Customer Service Insights
42 out of 60
Act! CRM Migration Acct/Cont: 2-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Two-step, two-day service to migrate account and contact entities from Act! CRM to Dynamics 365.
43 out of 60
Infosys Copilot for Sales Implementation Factory 2-week assessment
Infosys Limited
+3
Applicable to:
Finance
Sales
Customer Service
We will help clients drive better experience for sellers and focus on key metrics of business, like Win rate, Run rate, Time-to-close rate, Pipeline velocity, Pipeline coverage, Customer satisfaction.
44 out of 60
Migrate Salesforce to Dynamics:1-Wk Implementation
TrellisPoint LLC
+2
Applicable to:
Sales
Customer Service
Painlessly migrate from Salesforce to Dynamics 365 in 1-week!
45 out of 60
FREE Dynamics 365 for Sales: 1-day Briefing and Demo System Tailoring Service
GO-ERP
+3
Applicable to:
Marketing
Sales
Customer Service
Dynamics 365 for Sales - Briefing session - Customization and System Tailoring - Personalized Demonstration
46 out of 60
Dynamics 365 Setup and Demo: 10hr Proof of Concept
true org cloud
+3
Applicable to:
Sales
Customer Service
Field Service
Free setup, demo, training and migration for Dynamics 365 across industries.
47 out of 60
Dynamics 365 Tune Up: 10-Hr Assessment
InfoGrow Corporation
+2
Applicable to:
Sales
Customer Service
Achieve your expected business value from Dynamics. Tune-up assessment
48 out of 60
CRM Portal Consulting: 4-Wk Implementation
Merp Systems, Inc.
+3
Applicable to:
Sales
Business Central
Customer Service
MERP Systems has a center of excellence for CRM Portal and Adxstudio competencies that can help customers and partners create compelling business applications based on Dynamics 365.
49 out of 60
Dynamics 365 Sales as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
50 out of 60
Dynamics 365 CE Service: 2-Wk Implementation
Compusoft
+2
Applicable to:
Sales
Customer Service
A profound engagement that leads to a robust implementation of Dynamics 365 CE Service module, enabling faster value realization
51 out of 60
Avanade AWS Connect Accelerator 3WK Imp
Avanade, Inc.
+1
Applicable to:
Customer Service
The Avanade Amazon Connect Accelerator simplifies the integration of Amazon Connects contact center suite with the Customer Service Workspace and capabilities in Dynamics 365 Customer Service.
52 out of 60
Customer Service for Dynamics 365: 1-Day Workshop
PowerObjects An HCL Company
+1
Applicable to:
Customer Service
Whether you’re new to Microsoft Dynamics 365 or you’re experienced but need to know about the latest version, PowerObject's Customer Service for Dynamics 365 introductory course is perfect for you.
53 out of 60
Grants Manager Plus: 1-Day Assessment
Information Strategies
+3
Applicable to:
Finance
Sales
Customer Service
Evaluate the Grants Manager solution that simplifies the grants process from initial solicitation through review, scoring, award, payment processing and post award reporting.
54 out of 60
Dynamics 365 Security Brief: 1 Hour
KMicro Tech, Inc.
+3
Applicable to:
Sales
Customer Service
Power Automate
Get the essential insights to safeguard your Dynamics 365 data. Schedule a 1-hour security brief and learn how to protect against evolving threats and Fortify The Dataverse.
55 out of 60
WFM Adapter Implementation Packages
TTEC Digital
+1
Applicable to:
Customer Service
Implementation packages to deploy the WFM Adapter product.
56 out of 60
Business Apps eConnect - 1-Wk Assessment
ECLECTICS INTERNATIONAL LTD
+2
Applicable to:
Sales
Customer Service
Looking for return of investment (ROI) for your Microsoft Dynamics 365 Implementation, achieving solution readiness, and recommendations to achieve a 360-degree view of your customers?
57 out of 60
PowerInsurance: 7-Wk Implementation
PowerObjects An HCL Company
+3
Applicable to:
Sales
Customer Service
Power Apps
This Dynamics 365 Accelerator for the Insurance industry leverages Microsoft Technologies (including PowerApps) to empower organizations to deliver consistently superior customer experiences.
58 out of 60
Catalyst Envisioning - Customer Engagement for FSI - 4hr Workshop
VeriPark
+2
Applicable to:
Sales
Customer Service
Microsoft Catalyst Envisioning - 4hr Digital Transformation Workshop - Envision what your future in banking looks like with VeriPark's CRM for FSI!
59 out of 60
Dynamics 365 for transportation & logistics: 2-hr briefing
proMX AG
+3
Applicable to:
Sales
Customer Service
Project Operations
A free briefing for transportation and logistics companies about discovering the full potential of digital transformation with Microsoft Dynamics 365 technologies.
60 out of 60
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