UST ResilientOps

UST ResilientOps is an end-to-end, platform-centric framework that transforms how financial institutions manage operational resilience. Built for the regulatory and operational realities of banks, insurers, and payment providers, it embeds resilience and continuous compliance into daily operations. The platform turns complex requirements into actionable intelligence—helping executives, CROs, and risk leaders move from reactive compliance to proactive resilience. By unifying visibility, proof, and readiness, ResilientOps empowers organizations to anticipate disruption, adapt with confidence, and demonstrate alignment with the UK’s PS21/3 and Europe’s DORA. Built on Microsoft Power Platform, it delivers continuous oversight, automated reporting, and a single source of truth for resilience leaders protecting what matters most.

Features

• Continuous visibility – Integrates with JIRA and Azure DevOps to scan for changes, highlight risks to Important Business Services, and provide real-time operational visibility.
• Continuous proof – Captures resilience activities—from defining Important Business Services and setting impact tolerances to mapping dependencies and testing scenarios—and consolidates them into regulator-ready self-assessment reports.
• Continuous readiness – Test against severe-yet-plausible events (cyberattacks, third-party failures, outages) and manage extended third-party dependencies to ensure preparedness.
• Dependency mapping – Visualize interconnections across people, processes, technology, facilities, data, and vendors.
• Incident & risk management – Record, track, and resolve incidents through guided workflows.
• Third-party risk management – Automate supplier validation and monitoring to simplify regulatory reporting.
• Regulator-ready reporting – Generate audit and SMF24-ready reports in minutes.
• Custom dashboards & visualizations – Align views and workflows to governance, risk, and audit needs.

Benefits

• Automate up to 80 percent of compliance tasks and eliminate manual reporting.
• Gain real-time visibility across services and dependencies to reduce blind spots.
• Provide instant regulator-ready proof to satisfy FCA, PRA, and DORA requirements.
• Reduce compliance fatigue through automation and intelligent workflows.
• Build confidence across boards, regulators, and customers.
• Strengthen organizational resilience through data-driven decision-making.

UST + Microsoft technology

ResilientOps is built on Microsoft Power Platform (Model-Driven App architecture) and integrates seamlessly with Azure DevOps, JIRA, and other enterprise systems. This foundation enables scalable automation, secure data management, and real-time visibility across distributed operations. Customers can deploy directly from Microsoft AppSource for streamlined procurement and centralized licensing.

About UST

Since 1999, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people, and led by purpose, we partner with clients from design to operation. Our digital solutions, proprietary platforms, engineering and R&D capabilities turn core challenges into disruptive outcomes. With deep industry expertise and a future-ready mindset, we embed innovation and agility into our clients’ organizations—delivering measurable value and lasting change across industries and around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit www.UST.com