https://store-images.s-microsoft.com/image/apps.62906.7cf272ac-7985-4ad7-8a72-04e63eafbec7.ed6e6412-7e89-4ad7-bb56-75747fea0826.91022071-4f9f-49af-8e09-ddb366bfb85f.png

Support

by Microsoft Corporation

(14 ratings)

Contact Support in Microsoft Teams

Contact Microsoft Support app provides a path for IT Admins and Teachers to perform the following actions from within Microsoft Teams:

- Troubleshoot problems they encounter while using or managing Teams, such as failed login or trouble with changing Teams backgrounds, etc.

- Escalate a problem to Microsoft support

- Track the status of service requests

Any Microsoft customers who install this app can use the app to troubleshoot, but only IT Admins and Teachers can escalate a problem to Microsoft support. [Learn more about support policy](https://support.microsoft.com/en-us/office/microsoft-365-and-office-customer-support-96162163-b3aa-498b-bbbb-5e757b0f31da?ui=en-us&rs=en-us&ad=us)

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. Other items in your mailbox cannot be read or modified. Review the developer's privacy policy for more detail on how personal information is managed and processed.

At a glance

https://store-images.s-microsoft.com/image/apps.14135.7cf272ac-7985-4ad7-8a72-04e63eafbec7.0b4dff25-86cb-4285-886c-87db5854981e.56363868-40e2-4d7d-b8f5-a8d607c7ca1d.png
https://store-images.s-microsoft.com/image/apps.23787.7cf272ac-7985-4ad7-8a72-04e63eafbec7.0b4dff25-86cb-4285-886c-87db5854981e.c22eb3c9-d8e7-49a0-8952-751d962240a2.png
https://store-images.s-microsoft.com/image/apps.16434.7cf272ac-7985-4ad7-8a72-04e63eafbec7.0b4dff25-86cb-4285-886c-87db5854981e.f15de74f-2b0a-4f4e-bbab-2ffc9ba89c85.png
https://store-images.s-microsoft.com/image/apps.43095.7cf272ac-7985-4ad7-8a72-04e63eafbec7.0b4dff25-86cb-4285-886c-87db5854981e.58dbca9a-b65d-4a86-b957-f54f726807aa.png