https://store-images.s-microsoft.com/image/apps.57494.3f07f32b-f00d-4ebf-bc55-8f8081c2a346.8b60cca6-3487-411e-a1b9-5a7804394add.8be57f02-b3b8-42ec-b29a-97b89238f2cc

AI help desk software and ticketing system - HelpDesk

by Text

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(10 ratings)

Help desk software and ticketing system that simplifies your customer service.

HelpDesk is a ticketing solution that simplifies interactions between agents and customers, transforming each customer interaction into a chance to provide exceptional service.

Key features
Featuring advanced tools like AI-driven help desk assistance, tagging, private notes, and canned responses, HelpDesk streamlines support workflows and guarantees fast, accurate responses, significantly saving time. It excels at managing email and mail overload with intelligent filtering and prioritization. HelpDesk ensures the highest standards of confidentiality and integrity for all interactions.

Known for its cost-effectiveness, HelpDesk is an essential tool for businesses of any size, both for small business and for enterprises, empowering agents to deliver outstanding customer service.

About us
HelpDesk is part of the Text product family - it is built by the team behind LiveChat, ChatBot, KnowledgeBase, OpenWidget and Text. Backed by over 20 years of industry experience, they created an AI-first customer service platform that helps support teams deliver faster, smarter, and more consistent customer experiences.

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At a glance

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https://store-images.s-microsoft.com/image/apps.43089.3f07f32b-f00d-4ebf-bc55-8f8081c2a346.8b60cca6-3487-411e-a1b9-5a7804394add.3745275d-f60c-4acc-8e3c-bc977f638d7f
https://store-images.s-microsoft.com/image/apps.15344.3f07f32b-f00d-4ebf-bc55-8f8081c2a346.8b60cca6-3487-411e-a1b9-5a7804394add.8f4ce52e-3b02-4d9d-8f6a-fa1919390232
https://store-images.s-microsoft.com/image/apps.20189.3f07f32b-f00d-4ebf-bc55-8f8081c2a346.8b60cca6-3487-411e-a1b9-5a7804394add.61702a60-5cfe-4529-873a-efd473a5caa0
https://store-images.s-microsoft.com/image/apps.25046.3f07f32b-f00d-4ebf-bc55-8f8081c2a346.8b60cca6-3487-411e-a1b9-5a7804394add.6ecb20f4-5324-43ae-9c79-0ca17bf47e10
https://store-images.s-microsoft.com/image/apps.40055.3f07f32b-f00d-4ebf-bc55-8f8081c2a346.8b60cca6-3487-411e-a1b9-5a7804394add.9860faed-c93a-4860-865d-7e6ea2ee3874