Workativ

Workativ is an AI Agent platform designed for HR and IT teams to deploy AI agents that answer employee questions — PTO, benefits, policy queries, password resets — and autonomously run onboarding, offboarding, 30/60/90 check-ins, performance cycles, hiring, access provisioning, compliance workflows, and more. So your team stops being buried in operations.

Workativ’s core capabilities that help you superpower your support & operations

• AI Agents that automate your support operations answering employee questions in 95+ languages and taking real action in HR and IT apps — checking live PTO balances, employee benefits, access issues, password resets, submitting leave requests, policy questions, updating records — without HR or IT involvement. Deploy AI in Slack, Microsoft Teams, and other channels.

• AI Agents that run the most repeatable HR or IT processes and workflows autonomously for employee onboarding, offboarding, 30/60/90 check-ins, performance review cycles, benefits enrollment, license assignment, compliance training, expense claims, and more.

Workativ integrates with Workday, UKG, ADP, BambooHR, Personio, Sage, Oracle HRSM, any HRIS, Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Freshservice, Slack, Microsoft Teams, SharePoint, Google Drive, Notion, Unily, and 100+ other tools. Supports 95+ languages. Deploy in days. No coding required.

Workativ offers SOC 2 Type II, PII data protection, ISO 27001, GDPR, AI Security & Guardrails, HIPAA compliant, and 25+ security controls. Built for the HR & IT teams that need enterprise-grade security from day one.

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Features:-

1. AI Agent Studio (No-code AI agent builder for HR and IT teams):
   Build and manage AI agents without a developer. Set instructions, connect knowledge sources and apps, define workflows, add guardrails, and configure human approvals — one studio, end to end.

2. Training / Knowledge AI (Train AI agents on your actual HR and IT policies):
   Connect SharePoint, Confluence, Google Drive, Notion, ServiceNow, or upload your HR handbook directly. Workativ uses agentic RAG to deliver policy-accurate answers — not generic AI responses — and auto-syncs when documents change.

3. Task automation (AI agents that act, not just answer):
   Beyond Q&A, AI agents check live PTO balances, submit leave requests, reset passwords, provision access, update HRIS records, and create IT tickets — all inside Slack or Teams. No HR or IT involvement unless an exception occurs.

4. AI Agent Skills (Reusable skills that make agents faster and more accurate):
   Skills load deep, task-specific context — leave management, access provisioning, onboarding — only when needed. Agents execute HR and IT tasks more accurately because they have the right context for the right job.

5. Autonomous workflows (End-to-end HR workflow automation):
   Build autonomous workflows that run onboarding, offboarding, 30/60/90 check-ins, performance cycles, compliance training, and benefits enrolment without manual coordination. Triggered by system events, tracked to completion, escalated only for exceptions.

6. 100+ App Integrations (Connect your HRIS, ITSM, and identity tools in minutes):
   Workday, UKG, ADP, Personio, Oracle HRMS, Okta, Azure AD, ServiceNow, Jira Service Management, Freshservice, Slack, Teams, and 100+ more — all pre-built and deployable in minutes.

7. Slack & Teams native (Deploy where your employees already work):
   Deploy AI agents in Slack, Microsoft Teams, SharePoint intranet, or any web portal.Employees interact where they already work.

8. 95+ language support

9. Humans In The Loop (AI autonomy with human control where it matters)

10. Live chat escalation & Shared Live Inbox (Seamless handoff when humans need to step in)
    

11. Pre-built AI Agent Templates (30+ templates that cut build time by 60%)

12. Enterprise Security: SOC 2 Type II, ISO 27001, GDPR, HIPAA, PIMS. Enterprise-grade security

13. AI Guardrails: PII and sensitive data redaction, prompt injection protection, secrets and token masking, profanity filtering.

14. Security Controls: RBAC, SSO, MFA, SIEM integration, data retention controls.