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Clarity Connect 365 (powered by VisualSP)

by VisualSP

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Microsoft Clarity insights inside Dynamics 365 with zero coding

Overview

Dynamics 365 is powerful, but without user analytics it’s difficult to know what’s working and what’s not. Microsoft Clarity gives you heatmaps, session replays, and behavior analytics that are incredibly helpful. Unfortunately, Dynamics doesn’t allow you to install Clarity the usual way as like most tracking tools cannot work inside Dynamics 365 given it's complex Single Page Application with restricted access. Manual setup requires developer support, custom solutions, and security reviews.

Clarity Connect 365 changes that. It enables Clarity tracking inside Dynamics 365 with a single toggle using the VisualSP platform:

  • You may download and install our managed solution for Dynamics 365 CRM and Business Central
  • Use our browser extension for all other versions of Dynamics including F&O.

What Can You Do with Clarity Connect 365?

Spot Friction Points

Session recordings reveal exactly where users struggle. Improve your CRM workflows based on real behavior, not assumptions.

Use Heatmaps to Prioritize Changes

Visualize which features and buttons are actually used. Remove clutter and focus attention where it matters.

Track Training Effectiveness

See how user behavior changes after training. Prove adoption and guide future improvements.

Prevent Issues Early

Catch errors and usability problems before they turn into support tickets.

Keep Sensitive Data Protected

Apply preconfigured masking rules to protect personal data while still getting valuable insights.

At a glance

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https://store-images.s-microsoft.com/image/apps.39400.e371be5c-92ce-47c3-a267-1156a3e6539c.1c643e57-318c-4433-9149-6687dc7895c3.bf4cda2a-006c-4856-9ce7-90a6280d3fa0
https://store-images.s-microsoft.com/image/apps.41523.e371be5c-92ce-47c3-a267-1156a3e6539c.1c643e57-318c-4433-9149-6687dc7895c3.2d186b00-e368-4ce2-94a8-71e426a24075
https://store-images.s-microsoft.com/image/apps.26104.e371be5c-92ce-47c3-a267-1156a3e6539c.1c643e57-318c-4433-9149-6687dc7895c3.2dc2bde1-fde9-4d31-8e41-8af6e82d900c