AI Customer Support Suite
by Info Inlet Inc.
Power a help desk with one API: triage inbound emails (single and batch), score sentiment, summari.
AI Customer Support Suite — Power a help desk with one API: triage inbound emails (single and batch), score sentiment, summarize long threads, generate FAQ answers, paraphrase replies, and grammar-check responses. Built for support and customer-success teams.
🎧 LLM-powered (OpenRouter)
🚀 Newcomer launch pricing — limited-time introductory rates while we earn our first reviews.
Built for customer-support and success teams, help-desk and ticketing platforms, CX operations.
Why this exists
Support teams drown in inbound volume, and the AI helpers for triage, sentiment, summarizing, and reply drafting come from separate disconnected tools.
What you get
One API key triages and scores tickets, summarizes threads, drafts and polishes replies, and answers FAQs — the AI layer for any help desk.
Endpoints (7 total)
- POST /v1/email/triage
- POST /v1/email/triage-batch
- POST /v1/sentiment/analyze
- POST /v1/text/summarize
- POST /v1/faq/generate
- POST /v1/reply/paraphrase
- POST /v1/grammar/check
Sample request
curl -X POST https://api-support-suite.knowlez.com/v1/email/triage -H "X-API-Key: <your-key>" -H "Content-Type: application/json" -d '{}'
Pricing
- Starter — $9/mo · 2,000 ops included · $0.003/op overage
- Pro — $29/mo · 20,000 ops included · $0.002/op overage
- Scale — $99/mo · 200,000 ops included · $0.001/op overage
Swagger / OpenAPI: api-support-suite.knowlez.com/docs