https://store-images.s-microsoft.com/image/apps.10902.1dacd38b-55dd-44c4-b7f5-be1b7cff9eac.93c2d717-b798-4fcd-98c7-e57fbca8501a.eea9e985-9bbb-43b4-8639-1970b5e0c72a

LuMay Dynamics 365 Agentic AI | Automation & Copilot

by LuMay INC

AI-powered assistant for Microsoft Dynamics 365 delivering smart insights and decisions.

SmartAI Dynamics 365 Agent by LuMayAI

SmartAI Dynamics 365 Agent brings next-generation AI intelligence to Microsoft Dynamics 365, empowering teams to work smarter, faster, and more strategically.

Powered by multi-agent AI, large language models (LLMs), and natural language processing (NLP), SmartAI transforms Dynamics 365 into a natural language–driven cognitive engine, enabling every user to analyze data and make decisions — without coding or complexity.

With SmartAI, organizations can converse with their CRM, automate processes, and unlock real-time insights — all within their trusted Microsoft ecosystem.

Key Features

  • AI-Powered Insights: Instantly analyze Dynamics 365 data and receive predictive recommendations powered by advanced analytics and machine learning.
  • Natural Language Interaction: Ask questions such as “Show me top deals by close probability” or “Summarize last quarter’s churn.”
  • Cognitive Intelligence: Predict customer behavior, forecast revenue, and detect risks proactively.
  • Zero-Friction Automation: Automate workflows like quote generation, case resolution, and reporting — all through natural conversation.
  • Seamless Microsoft Integration: Native with Teams and Azure OpenAI for secure, intelligent collaboration.
  • Unified Real-Time View: Merge multi-entity data across business units for a 360° business perspective.
  • Personalized Insights: Tailor analytics and recommendations for every user or team.

Business Benefits

  • Boost Productivity: Save up to 70% of daily effort through automation.
  • Improve Decision Accuracy: Achieve 99.7% validated data accuracy for faster, smarter business outcomes.
  • Accelerate Growth: Drive stronger sales, marketing, and service results with predictive intelligence.
  • Easy Adoption: Intuitive conversational interface delivers 95% user adoption and 80% faster onboarding.
  • Enterprise Security: Built on Azure AD, RBAC, and GDPR-compliant architecture to ensure data integrity and privacy.

Learn More

At a glance

https://store-images.s-microsoft.com/image/apps.21352.1dacd38b-55dd-44c4-b7f5-be1b7cff9eac.64d3d97b-3dac-47df-9201-eb9437746dbb.ea2b2763-bacc-4fcc-b41f-16304a420481
/staticstorage/20251111.3/assets/videoOverlay_62a424ca921ff733.png
https://store-images.s-microsoft.com/image/apps.25961.1dacd38b-55dd-44c4-b7f5-be1b7cff9eac.aad252d3-2886-4812-996e-cff6481f43a7.d44b7a25-78ea-40c7-9409-48db1f3592cf
https://store-images.s-microsoft.com/image/apps.43574.1dacd38b-55dd-44c4-b7f5-be1b7cff9eac.aad252d3-2886-4812-996e-cff6481f43a7.01562fb4-d8f9-4590-a00c-327dc6028111
https://store-images.s-microsoft.com/image/apps.47197.1dacd38b-55dd-44c4-b7f5-be1b7cff9eac.aad252d3-2886-4812-996e-cff6481f43a7.52203a02-3ed2-4328-8513-4b93c3a97103
https://store-images.s-microsoft.com/image/apps.27509.1dacd38b-55dd-44c4-b7f5-be1b7cff9eac.aad252d3-2886-4812-996e-cff6481f43a7.455f2024-4eb0-43c7-95c3-b72073f0e6fc
https://store-images.s-microsoft.com/image/apps.10388.1dacd38b-55dd-44c4-b7f5-be1b7cff9eac.aad252d3-2886-4812-996e-cff6481f43a7.7f6602fa-2029-4786-952f-cb5ba69db9db