Unaric Voice
by Mirage Computer Systems GmbH
Automatically log Microsoft Teams calls in Salesforce.
Unaric Voice Add-In for Microsoft Teams
Automatically log every Teams call in Salesforce.
With Unaric Voice’s Add-In for Microsoft Teams, all incoming and outgoing Teams calls are automatically logged in Salesforce, complete with call details and related contact information, even when users aren’t signed in to Salesforce.
Get a complete, real-time view of every customer call while eliminating manual data entry for your sales and service teams.
Key Benefits
1. Save time manually updating Salesforce
Automatically log Microsoft Teams calls in Salesforce without switching apps. Reduce time spent manually updating Salesforce after calls to zero.
2. Enrich Salesforce with complete call data
Keep communication histories accurate, rich, and up to date. Use call data to enhance customer experiences and business intelligence.
3. Remote and mobile-friendly
Remote and mobile users can log calls from any Teams client - desktop, browser, or mobile - capturing customer call data in Salesforce anytime, anywhere.
Use Cases
Sales Teams
Sales reps use Unaric Voice to automatically log every prospect call in Salesforce without leaving Microsoft Teams.
This ensures a complete record of every interaction, helping teams:
- Track conversations, notes, and follow-up actions effortlessly
- Manage pipelines more effectively
- Leverage deeper customer knowledge to improve the sales experience
- Eliminate manual Salesforce data entry.
Customer Service Teams
Support and service agents rely on Unaric Voice to automatically log every customer interaction. This provides instant access to complete communication histories, enabling teams to:
- Resolve cases faster with full context at hand
- Deliver smoother, more personalized customer experiences
- Prevent data gaps caused by missed or incomplete entries
Sign up here
To use this app, users must have an active Unaric Voice account.
Outlook Unaric Voice App
Microsoft Teams client is mandatory to receive and make calls in addition to Outlook Unaric Voice app.
For sign up information or to request access, please contact Unaric Voice | Book a Demo - https://www.unaric.com/unaric-voice/demo
For more information, please check Unaric Voice Help - https://docs.unaric.com/voice-for-microsoft-teams
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.