FlowTux

FlowTux is an AI-powered IT service management (ITSM) and helpdesk platform that automates ticket triage, diagnosis and resolution. It brings requests from Slack, WhatsApp, email and error trackers such as Sentry and Datadog, plus GitHub, GitLab, Jira and Linear, into one unified queue. FlowTux blocks duplicate tickets before they open and executes approved fixes on devices to close tickets without human intervention. Key capabilities include AI auto-resolution, codebase indexing for more accurate triage, semantic deduplication, multi-channel intake, automatic knowledge base and runbook drafts from closed tickets, and a branded support portal with AI chat and human handoff. Enterprise security includes SAML SSO and SCIM provisioning. FlowTux uses flat-rate pricing with unlimited team members and no per-agent or per-seat fees, and is built for IT teams, development teams and cross-functional support operations of any size.