Ditto - GenAI chatbot and management

DVT Ditto – Enterprise RAG chatbot and GenAI management platform

Ditto is a secure, Azure-hosted application from DVT that provides complete lifecycle management for enterprise Generative AI chatbots. Beyond simply deploying a GenAI chatbot, Ditto gives organisations a single interface to ingest and vectorise web and document content, personalise chatbot responses to match their brand voice, cache verified answers to reduce hallucinations, run automated testing before and after updates, and connect to multiple digital channels including web and WhatsApp.

Built-in auditing, analytics, observability and policy evaluations help organisations monitor usage, maintain compliance and govern AI interactions effectively. Each deployment includes generous LLM token allowances, content storage, onboarding support, technical assistance, training and access to ongoing platform updates.

Ditto is ideal for organisations that want business users – not only developers – to manage and maintain AI assistants. Marketing, customer experience and operations teams can create and govern brand-consistent AI experiences without relying on technical resources for day-to-day administration.

Many organisations discover that building an AI chatbot is straightforward but managing it throughout its lifecycle is far more challenging. Keeping content current, testing changes safely, preventing hallucinations, monitoring activity and maintaining consistency across channels require specialised tools. The DVT Ditto RAG platform provides everything needed to add content, test, monitor, improve and govern AI assistants from a single interface, enabling organisations to realise value from their AI investment while protecting their brand and reducing risk.