Sepolo Field Service Management for Microsoft Dynamics 365 Business Central
by Sepolo
Connect field service, assets, stock, technicians, invoicing, and Business Central in one service op
Sepolo helps service organizations plan, execute, document, analyze, and invoice field service work while keeping Microsoft Dynamics 365 Business Central as the financial master system.
Sepolo connects the operational service workflow around customers, assets, technicians, service visits, service reports, spare parts, stock, purchasing, costs, and invoice preparation. Dispatchers can plan and assign service visits, technicians can document work from the field, and finance teams can review billable work before invoice handover to Business Central.
With the Business Central integration, Sepolo can use ERP customers, vendors, items, units of measure, prices, and item numbers directly in the service process. This reduces duplicate data entry, improves consistency, and helps service teams work from trusted master data while Business Central remains responsible for accounting, invoicing, and financial posting.
Sepolo is built for service companies and internal service departments that need more than basic work order tracking. It gives teams a clearer view of what was planned, what actually happened, what it cost, what should be invoiced, and where service operations can improve.
Key capabilities include:
- Service visit planning, scheduling, and technician dispatch
- Mobile-ready service reports with actual time, used parts, images, signatures, and configurable fields
- Customer, asset, and asset model service history
- Preventive maintenance and service planning based on asset rules and usage
- Spare part mapping, stock insight, purchasing support, and demand forecasting
- Cost, margin, service performance, asset reliability, and stock analytics
- Invoice draft preparation for ERP review and posting
- Public API support for partner integrations, Power Automate flows, BI tools, and customer portals
Sepolo prepares the operational service truth before financial posting. Business Central remains the system of record for finance, while Sepolo gives service teams the tools they need to run daily operations with better visibility, documentation, and control.