bKlug: Your e-commerce, inside WhatsApp
by bKlug
Your e-commerce, inside WhatsApp: multi-store AI sales agents on our infrastructure.
Commerce moved from websites to chat. bKlug is the infrastructure layer underneath.
bKlug lets your e-commerce talk to your customers on WhatsApp, running the entire funnel inside the conversation: discovery, cart, checkout, and order tracking. It is an agentic system, not a scripted chatbot. The agent reasons over your live catalog and your brand instructions, and it adapts automatically as your catalog changes. There are no flows to build and nothing to maintain.
Built for multi-brand scale
One WhatsApp account can host many stores. A shopping mall runs its entire tenant portfolio through a single number. A multi-brand retailer serves every brand and region from one conversational channel. This multi-store architecture is structural, and it is the reason enterprise and mall operators choose bKlug.
- Multi-store in a single WhatsApp account. One number, many stores, every visitor reachable across every brand.
- The full e-commerce funnel, inside the conversation. Search, cart, checkout, and tracking, native to WhatsApp.
- Always on, at the customer's pace. bKlug answers across the hours your customers actually use WhatsApp and keeps full conversation memory. It does not time out and force a restart.
- Catalog mirror, zero traffic surge. bKlug holds the load on its own infrastructure. Your storefront stays uninterrupted.
- Visual search. Every product photo is described internally, so customers can search by image and ask for more angles mid-conversation.
- Per-brand customization, uniform brand voice. Every reply lands in your brand's voice, with the same quality regardless of time, day, or load.
An enterprise-ready foundation
bKlug runs on a proprietary agent framework built in-house, is LLM-agnostic, and uses a Microsoft Azure backbone for its prevention and safety layer. bKlug is a member of Microsoft for Startups, a Meta Tech Provider, and part of the first WhatsApp AI Startups Hub in the world.
What brands see
- 30% more conversions, with no headcount increase
- Under 5 minutes to go live, under 24 hours to set up
- 3.5x team capacity
Performance figures are observed averages across deployed brands, not guaranteed outcomes.
Supported platforms
bKlug integrates with Shopify, VTEX, WooCommerce, Nuvemshop, Tray, Linx, and Wake, with additional platforms case by case. The messaging channel is the WhatsApp Business Platform. bKlug serves paying brands in Brazil, Portugal, and Spain today, and is capable across LATAM, the EU, and the US.
Get started
Select Contact Me to talk with our team about your brands, regions, and rollout. We follow up to scope a deployment and book a demo.