Apila DaaS platform for MSP
by Apila Manage
Manage device lifecycle with integrations for UEM, ITSM, leasing, and eCommerce platforms.
Turn device sales into profitable service sales
Apila DaaS platform for MSP is a cloud based multi-tenant MSP tool for efficiently managing Device as a Service and Device Life Cycle management MSP service offerings. It is designed to help MSPs to turn low profit one-time devices sales into high profit Device as a Service sales and to help the MSPs manage efficiently all the processes related to end user Device Lifecycle Management.
From manual excel management to automated processes and self service
Apila DaaS platform for MSP integrates to device management, device e-commerce, ERP and ITSM systems and creates standardized workflow for End Users, customer IT managers, MSP device sales back-office and MSP device sales personnel. The key use cases for workflows are:
MSP administrator has full control and visibility to the customer device lifecycles and has flexibility control and trigger device lifecycle endings and replacements
End users can easily select the preferred actions for device lifecycle endings using self-service and order new devices
MSP sales or business manager can create new device offers for business customers with the flexibility to create either Device as a Service offers or one-time device sales offers
Customer IT manager has a full visibility to the all the assets and their status in the company. Additionally the IT manager can choose which devices are presented to end customers as preferred company standard devices
Flexibility to support various MSP business models
MSP can model its own devices sales business in various ways, and Apila DaaS platform for MSP supports them all with great flexibility – whether they’re leased, purchased or Device-as-a-Service. Additionally, MSP can run several overlapping business models in parallel. The business models that are supported include:
- Device-as-a-Service (DaaS) model where devices and services as sold as a bundle
- Leased devices and their lifecycle services
- Customer-owned devices and their lifecycle services
Platform and integrations
- Truly multi-tenant solution built specifically for the MSPs - to support the business the MSPs run with security-first-architecture
- Customizable Self-service with SSO for MSP's customers
- Fully integrated device logistics with Netset Nettailer eCommerce, leasing and invoicing
- Automated device EOL handling with self-service and integration to existing MSP systems (ITSM, CMDB, ERP, MS Teams, Slack)
- See all the integrations: https://assetapila.com/integrations/
Why choose Apila DaaS platform for MSP?
Enables a new DaaS business model and transition from traditional one-time device sales to more profitable service sales
Improves customer user experience as self service
Decreases manual work from both MSP and customer IT Manager. More can be achieved with less people.
Eliminates the need to create expensive and hard to manage changes to ERP or ITSM systems
Improves the MSP device sales profitability