StandIn AI Teammate
by Komaa DigiTech
Your AI teammate in Microsoft Teams: it answers calls, joins meetings, and shows its work.
Meet your AI teammate in Microsoft Teams. StandIn connects your AI agent, on any supported agent framework or hosted voice-agent platform, to real Teams calls, meetings and chat, with live voice and a video avatar, so it can answer the phone, sit in the meeting and reply in chat like a colleague.
What teams use it for:
- IT help desk: answers the calls your service desk gets fifty times a week: password resets, printers, shared-drive access. It looks at the caller's screen when that is faster, and hands over anything that would change an account.
- Customer success: picks up the call on the first ring, answers from your product knowledge, and passes the rest to a person with the context already captured.
- School or university front desk: answers parents and applicants in the languages your community speaks, without ever discussing a named student with an unverified caller.
- Healthcare scheduling: takes appointment bookings, changes and cancellations, answers the practical questions patients ask, and refers everything clinical to a person, every time.
- Airline or travel desk: answers baggage, check-in and schedule questions at the moment plans change, and routes anything involving money or a claim to a person.
- Commercial and product desk: answers partners' product and configuration questions mid-quote, reads a shared spec sheet on screen, captures who is asking, and books a salesperson for anything involving price or stock.
On a call:
- Show, don't just tell: for "how do I do this?" or "why isn't this working?", it walks the caller through the steps or the fix on its video, visually and out loud.
- Meeting participant: invite it to a meeting, or type join followed by the meeting link, and it follows the screen share and takes part.
- Watch it work: ask for something mid-call and it shows its progress on its video, so people see it happening instead of waiting.
- Multilingual: it answers in the caller's language.
Getting started: sign in with your StandIn account, choose a plan or trial, and connect your agent. No Azure Bot, App ID, client secret, or endpoint setup required. Setup guides for every supported agent backend: docs.komaa.com.
Help and contact: email support@komaa.com (no account needed), visit Support for help and troubleshooting, join our support community (a free Discord account is required), or Contact sales for plans and enterprise questions.
Calling requires one-time approval from a Microsoft 365 tenant administrator. Available capabilities depend on your StandIn plan and connected agent configuration. StandIn works in personal chats and group chats. Channels, cross-tenant meeting joins, group-call creation, and first-contact proactive messaging are not supported in this version. Files sent by the agent arrive in your 1:1 chat with StandIn only, because Teams offers no file-consent surface in channels or group chats; inline images work in every scope. Live progress and streamed answers are shown in 1:1 chats only, which is a Teams constraint on streamed bot messages.
StandIn uses generative AI through your connected agent. Review important responses before relying on them. During calls and meetings, audio (and video, when enabled) is processed live so your agent can respond; StandIn does not store recordings. If your connected agent records or transcribes, that is configured and disclosed by your organization.
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. Other items in your mailbox cannot be read or modified. Review the developer's privacy policy for more detail on how personal information is managed and processed.