Gerald
by Jetdocs
AI-powered assistant for knowledge retrieval and internal ticketing.
Gerald is an AI assistant that helps you retrieve information, answer questions and initiate operational workflows directly inside Microsoft Teams.
Instead of navigating multiple systems or searching through documents manually, employees can simply ask Gerald. Gerald connects to organizational knowledge sources and workflow systems to provide answers, reduce repetitive internal questions and help organizations take action faster.
Current Integrations
Gerald currently integrates with SharePoint and Jetdocs' MCP Server.
Knowledge Retrieval
• Query internal documentation and knowledge bases.
• Reduce repetitive internal support requests.
• Help employees retrieve operational information faster.
Operational Workflows
• Initiate structured Jetdocs workflows and tickets.
• Automatically route requests to the appropriate user or group.
Operational Visibility
Gerald helps organizations streamline internal operations, improve resolution times and provide employees with a simple conversational interface for both knowledge retrieval and operational requests.
With Gerald, you spend less time searching for information and coordinating work—and more time getting work done.
Requirements
Gerald requires users to sign in to Jetdocs and complete the initial setup flow before use. Click the getting started link below.
To use SharePoint knowledge retrieval, a SharePoint account must also be connected within the Gerald Integrations section in Jetdocs.
Get Started & Support
Get started by logging into Jetdocs
Access Support and Training materials
To book a demo, please email team@jetdocs.io
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. Other items in your mailbox cannot be read or modified. Review the developer's privacy policy for more detail on how personal information is managed and processed.