https://catalogartifact.azureedge.net/publicartifacts/53284370.c7644961-96fb-4a94-b271-37687f682ccb-5b6a102e-5aa3-4170-9a9c-f5ca69284f33/image0_ServiceNowOttocolor500.png
ServiceNow Otto (Now Assist)
by ServiceNow
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Find answers, file requests and complete routine ServiceNow tasks within chat!
ServiceNow Otto allows you to perform routine ServiceNow tasks directly in Microsoft Teams, so you can work more efficiently using chat. With Otto you can:
Find answers to frequently asked questions
Resolve common IT requests and HR tasks
Execute routine ServiceNow actions
Interact with live agents to resolve more complex requests
For customers using Microsoft 365 Copilot and Otto (ServiceNow's AI platform), you can extend the capabilities by leveraging AI to improve user productivity and efficiency with Copilot.
Note: Users must have an active ServiceNow account in order to use Otto capabilities in Teams and Copilot
Reach out to us by visiting our Contact Us page.
App capabilities
When this app is used, it
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. Other items in your mailbox cannot be read or modified. Review the developer's privacy policy for more detail on how personal information is managed and processed.
At a glance
https://catalogartifact.azureedge.net/publicartifacts/53284370.c7644961-96fb-4a94-b271-37687f682ccb-5b6a102e-5aa3-4170-9a9c-f5ca69284f33/image1_Slide1.png
https://catalogartifact.azureedge.net/publicartifacts/53284370.c7644961-96fb-4a94-b271-37687f682ccb-5b6a102e-5aa3-4170-9a9c-f5ca69284f33/image3_Slide2.png
https://catalogartifact.azureedge.net/publicartifacts/53284370.c7644961-96fb-4a94-b271-37687f682ccb-5b6a102e-5aa3-4170-9a9c-f5ca69284f33/image2_Slide3.png