Microsoft Marketplace | cloud solutions, AI apps, and agents

DeskDirectorDESKDIRECTOR LIMITED

+1

DeskDirector integrates with ConnectWise or Autotask, offering seamless client and tech portals.

1 out of 60

Live Assist for Dynamics 365 powered by LivePersonCommunication Business Avenue

+4

Engage visitors via messaging, chat, social + other channels with cobrowse, live video & AI bots

2 out of 60

Purchase Order ManagementAbakion

+1

Get an actionable overview of all requests unanswered by suppliers, including change requests.

3 out of 60

The Original RapidStart CRMForceworks

+10

This was the First, and is still the Best Power Platform CRM! Simple-to-Use, Rapid to Deploy.

4 out of 60

Send Customer Voice survey from Dynamics 365Microsoft

+6

Send a survey from Dynamics 365

5 out of 60

Dynamics 365 Connected StoreMicrosoft Dynamics 365Dynamics 365 Solution providing workflow for Connected Store

6 out of 60

Ticketing As A Service | Azure Subscriptionkitameraki limited

+1

Certified Microsoft Teams Ticketing System for managing incident and service request tickets

7 out of 60

Enable Faxing for TeamsGoMomentum

+1

Send and receive faxes directly in your Teams client as an individual or as a team

8 out of 60

(Classic) Maptaskr for Dynamics 365Maptaskr

+7

Advanced geospatial capabilities for your Dynamics 365 apps, enabling geo-productivity.

9 out of 60

LS ExpressLS Retail

+1

Add a Retail POS to your Microsoft Dynamics 365 Business Central tenant.

10 out of 60

Sinch Engage SMS for DynamicsSinch MessageMedia

+5

Send, automate, and track SMS conversations directly inside MS Dynamics 365 with Sinch Engage SMS.

11 out of 60

Helpshift - FAQ AnalyticsHelpshift

+1

Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages

12 out of 60

Dynamica Google Maps IntegrationDynamica Labs

+6

Google Maps for Dynamics 365 to visualise, filter and route CRM records using real Google data.

13 out of 60

Webex Contact Center CRM Connector for Microsoft Dynamics 365Cisco Systems, Inc.

+3

Handle contact center calls, manage cases, log activity inside Dynamics 365.

14 out of 60

Zoho DeskZoho Corporation Pvt Ltd.

+1

The industry’s first context-aware help desk software that helps businesses focus on the customer.

15 out of 60

Webex Contact Center for Microsoft TeamsCisco Systems, Inc.

+1

Webex Contact Center integration for Microsoft Teams

16 out of 60

Customer Engagement for Dynamics 365Solgari

+7

AI-Powered Customer Engagement – Natively Inside Dynamics 365

17 out of 60

MECOMS 365Ferranti Computer Systems NV

+2

MECOMS 365 for energy and utility providers

18 out of 60

EagleSmartApps

+1

Tired of juggling multiple companies and switching between logins all day?

19 out of 60

ALVAO Service Desk (ServiceDesk)ALVAO

+1

Microsoft 365 ITSM and AI-driven ticketing tool for streamlined IT services

20 out of 60

Customer Service AgentVisionet Systems, Inc

+2

Automate order management and customer service with AI-powered, voice-first conversational agents

21 out of 60

Chatail AI上海洽太信息科技有限公司

+1

NLP 客服质检客户洞察

22 out of 60

InteractionSync for Genesys Cloud from TTEC DigitalTTEC Digital

+3

InteractionSync from TTEC Digital integrates Microsoft Dynamics 365 and Genesys Cloud

23 out of 60

CRM Accelerator for Financial ServicesHSO

+1

Unify and automate your financial processes with our industry-specific accelerator

24 out of 60

NICE CXone Voice Connectivity for 365NICE

+1

Global, carrier-grade voice services—delivered over a secure connection

25 out of 60

TOPdeskTOPdesk b.v.

+1

Get service departments working together with TOPdesk’s Enterprise Service Management software.

26 out of 60

NICE CXoneNICE

+1

Delivering frictionless experiences for the contact center and beyond.

27 out of 60

TOPdesk - Azure DevOps integrationDelta-N

+1

The integration syncs tickets and updates between TOPdesk and Azure DevOps seamlessly.

28 out of 60

TeamViewer Remote - Secure Remote Access and IT SupportTeamViewer Germany GmbH

+1

Empower your business with fast, secure and scalable remote access, IT support and device management

29 out of 60

CyCX AI Contact CentreCyTrack

+1

CyCX AI Contact Centre for Microsoft Teams

30 out of 60

848 Case Manager Free848 Group

+1

Manage customers, cases, and knowledge repository, with a flexible, free app

31 out of 60

Bright Pattern Omnichannel Contact Center for Dynamics and TeamsBright Pattern Inc

+6

CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more

32 out of 60

Genesys Cloud CX™ Integration for Microsoft TeamsGenesys

+1

Genesys Cloud CX™ Integration for Microsoft Teams

33 out of 60

Alvaria Workforce Engagement ManagementAspect Software

+1

Use the #1 rated contact center workforce management tool in North America to manage your workforce.

34 out of 60

Salesforce Integration with Microsoft Teams PhoneMirage Computer Systems GmbH

+1

Microsoft Teams integration for landline calls with Salesforce | CTI | Call Center | Dialer

35 out of 60

Complaint TrackerIntech Systems Pvt Ltd.

+1

Your Ultimate Solution for Effortlessly Tracking and Automating Customer Complaints.

36 out of 60

HLi Customer Service DashboardHLI TUNISIA

+1

Customer Service Analytics Dashboard For Microsoft Dynamics 365 CRM

37 out of 60

Helpshift - Bots AnalyticsHelpshift

+1

Offers valuable insights around Bot activities and their performance

38 out of 60

Handyman Field-Service Management for Dynamics 365 Business CentralGSGroup AS

+1

Mobile App for Field Service Management + graphical dispatch board fully integrated in your ERP

39 out of 60

InGenius - Computer Telephony Integration (CTI)InGenius

+3

Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.

40 out of 60

Advanced Field ServiceHSO

+4

Accelerate your business with world-class end-to-end field service management!

41 out of 60

Tokity by DeskDirectorDESKDIRECTOR LIMITED

+1

Self-contained ticketing system with Microsoft integration, from the makers of DeskDirector.

42 out of 60

SD Case ManagerSimply Dynamics Ltd

+1

Case Manager App enables you to greatly enhance the case and ticket management process

43 out of 60

Hitachi Solutions Engage for Health PlansHitachi Solutions

+3

Purpose Built Relationship Management for the Health Plan Industry

44 out of 60

Compress Journal EntriesEOS Solutions

+1

Reduce the number of General Journal lines before posting

45 out of 60

Activity TimerMTC

+4

Record Start/End Time of Your Activities Manually As Well As Automatically.

46 out of 60

ParloaParloa GmbH

+1

Enhance customer experiences with Parloa's AI Agent Management Platform.

47 out of 60

PowerRosterVelrada

+3

A Microsoft-based solution for workforce forecasting and intelligent shift planning

48 out of 60

AnywhereNow Dialogue Cloud Contact Center for TeamsWorkstreampeople BV

+1

Microsoft Teams–native Omnichannel Contact Center with Built‑in AI and Automation

49 out of 60

BlipBlip

+1

Complete platform for conversations at people's pace

50 out of 60

iPayments Credit Card & CollectionsiSolutions

+1

Credit Card Processing and Collections Management for Microsoft Dynamics 365 Business Central

51 out of 60

Boomerang Intelligent SMSBoomerang I-Comms Limited

+7

Automate engagement from Dynamics with conversational SMS Messaging

52 out of 60

The LeapXpert Communications PlatformLeapXpert Limited

+1

LeapXpert enables compliant communication from Microsoft Teams to consumer messaging platforms

53 out of 60

Icons and Tooltips with D365PhuocLe

+6

Configure icons and tooltips for any Dynamics 365 grid or subgrid view no JavaScript coding required

54 out of 60

InboxCare by Golem.aiIDEQUANET

+1

InboxCare is an AI solution for Customer Services to increase customers satisfaction

55 out of 60

UMAXItineris

+3

UMAX - Customer Information System & CRM for Utilities

56 out of 60

Luware NimbusLuware

+1

Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams

57 out of 60

NICE CXone Mpower Agent for Microsoft TeamsNICE

+1

Pre-built CXone and Teams integration that enables company-wide collaboration for faster service

58 out of 60

PCI Pal Secure Payment Solutions for Contact CentersPCI PAL

+1

PCI Pal enables organizations to deliver seamless, secure payment experiences on any channel

59 out of 60

Dynamics TelephonyDynamics Telephony Public Ltd

+5

Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX

60 out of 60

Apps results for Customer Service