https://catalogartifact.azureedge.net/publicartifacts/globaltechnologyintegratorltdhksar.collaborative-service-digitalization-8a33ef13-c7ec-41d3-98a1-e8a96e727901/image7_GTIlogo216.png
Collaborative Service Digitalization
by Global Technology Integrator Ltd.
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Drive successful business process across locations
Co-Browsing and Co-Editing (COBE) solution facilitates efficient client servicing and business operations. No installation required, speeding up end-to-end business processes by working and editing together on browser anytime and anywhere. Options to enable COBE on your applications just with plugin and choices of cloud hosting, on-premises hosting or by subscriptions available.
- Conveniently co-browse on mobile or desktop devices
- Interactive functionalities support co-editing
- Flexible enablement on your applications
1. Accelerate Business Process — Boost Team Productivity
- Co-browsing across locations resolves issues faster
- Co-editing simultaneously increases efficiency
- Industry compliance secures collaboration
- Seamless experience with video/voice/messaging
- Real-time customer engagement
- Reduce Costs of Touch Points
- No pre-installation required
- No application revamp needed
- Quick enablement
Improving Service Metrics and Business Opportunities
- Faster resolution of customer issues and drive customer experience
- Improve first contact resolution rate (FCR) and increase conversion rate
- Reduce operational costs and drive profitability
GTI + Full-stack Solutions on Microsoft Azure
- Digitalize end-to-end business processes and customer services in security-proven environment
- Increase service agility with SLA commitments
- Provide real time assistance across the customer journey from lead generation, deal-closing to support services
An offer to get you started
- A cloud-based collaborative solution to boost business success
- A one-stop solution featuring co-browsing, co-editing, and security compliance
- No pre-installation, quick enablement with application plugin or by subscription
- Drive end-to-end business process productivity and conversion rate
At a glance
https://catalogartifact.azureedge.net/publicartifacts/globaltechnologyintegratorltdhksar.collaborative-service-digitalization-8a33ef13-c7ec-41d3-98a1-e8a96e727901/image1_Slide1.PNG
https://catalogartifact.azureedge.net/publicartifacts/globaltechnologyintegratorltdhksar.collaborative-service-digitalization-8a33ef13-c7ec-41d3-98a1-e8a96e727901/image3_Slide2.PNG
https://catalogartifact.azureedge.net/publicartifacts/globaltechnologyintegratorltdhksar.collaborative-service-digitalization-8a33ef13-c7ec-41d3-98a1-e8a96e727901/image8_Slide3.PNG
https://catalogartifact.azureedge.net/publicartifacts/globaltechnologyintegratorltdhksar.collaborative-service-digitalization-8a33ef13-c7ec-41d3-98a1-e8a96e727901/image5_Slide4.PNG
https://catalogartifact.azureedge.net/publicartifacts/globaltechnologyintegratorltdhksar.collaborative-service-digitalization-8a33ef13-c7ec-41d3-98a1-e8a96e727901/image0_Slide5.PNG