Microsoft Marketplace | cloud solutions, AI apps, and agents

DeskDirectorDESKDIRECTOR LIMITED

+1

DeskDirector integrates with ConnectWise or Autotask, offering seamless client and tech portals.

1 out of 60

Purchase Order ManagementAbakion

+1

Get an actionable overview of all requests unanswered by suppliers, including change requests.

2 out of 60

Send Customer Voice survey from Dynamics 365Microsoft

+6

Send a survey from Dynamics 365

3 out of 60

Dynamics 365 Connected StoreMicrosoft Dynamics 365Dynamics 365 Solution providing workflow for Connected Store

4 out of 60

The Original RapidStart CRMForceworks

+10

This was the First, and is still the Best Power Platform CRM! Simple-to-Use, Rapid to Deploy.

5 out of 60

8x8 for Microsoft Dynamics 3658x8, Inc

+2

Combine 8x8 and Microsoft Dynamics 365 into one platform

6 out of 60

Enable Faxing for TeamsGoMomentum

+1

Send and receive faxes directly in your Teams client as an individual or as a team

7 out of 60

Ticketing As A Service | Azure Subscriptionkitameraki limited

+1

Certified Microsoft Teams Ticketing System for managing incident and service request tickets

8 out of 60

Vonage Contact Center for Microsoft Dynamics 365Vonage

+5

Empower great customer experiences by integrating Vonage Contact Center with Dynamics 365.

9 out of 60

iPayments Credit Card & CollectionsiSolutions

+1

Credit Card Processing and Collections Management for Microsoft Dynamics 365 Business Central

10 out of 60

Sinch Engage SMS for DynamicsSinch MessageMedia

+5

Send, automate, and track SMS conversations directly inside MS Dynamics 365 with Sinch Engage SMS.

11 out of 60

(Classic) Maptaskr for Dynamics 365Maptaskr

+7

Advanced geospatial capabilities for your Dynamics 365 apps, enabling geo-productivity.

12 out of 60

Zoho DeskZoho Corporation Pvt Ltd.

+1

The industry’s first context-aware help desk software that helps businesses focus on the customer.

13 out of 60

Live Assist for Dynamics 365 powered by LivePersonCommunication Business Avenue

+4

Engage visitors via messaging, chat, social + other channels with cobrowse, live video & AI bots

14 out of 60

Customer Service AgentVisionet Systems, Inc

+2

Automate order management and customer service with AI-powered, voice-first conversational agents

15 out of 60

Handyman Field-Service Management for Dynamics 365 Business CentralGSGroup AS

+1

Mobile App for Field Service Management + graphical dispatch board fully integrated in your ERP

16 out of 60

Webex Contact Center CRM Connector for Microsoft Dynamics 365Cisco Systems, Inc.

+3

Handle contact center calls, manage cases, log activity inside Dynamics 365.

17 out of 60

CRM Accelerator for Financial ServicesHSO

+1

Unify and automate your financial processes with our industry-specific accelerator

18 out of 60

NICE CXone Agent for Microsoft DynamicsNICE

+4

Integrate CRM and contact center controls for more efficient agents and exceptional experiences.

19 out of 60

ALVAO Service Desk (ServiceDesk)ALVAO

+1

Microsoft 365 ITSM and AI-driven ticketing tool for streamlined IT services

20 out of 60

InteractionSync for Genesys Cloud from TTEC DigitalTTEC Digital

+3

InteractionSync from TTEC Digital integrates Microsoft Dynamics 365 and Genesys Cloud

21 out of 60

TOPdeskTOPdesk b.v.

+1

Get service departments working together with TOPdesk’s Enterprise Service Management software.

22 out of 60

Advanced Field ServiceHSO

+4

Accelerate your business with world-class end-to-end field service management!

23 out of 60

Webex Contact Center for Microsoft TeamsCisco Systems, Inc.

+1

Webex Contact Center integration for Microsoft Teams

24 out of 60

Helpshift - FAQ AnalyticsHelpshift

+1

Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages

25 out of 60

Customer Engagement for Dynamics 365Solgari

+7

AI-Powered Customer Engagement – Natively Inside Dynamics 365

26 out of 60

TeamViewer Remote - Secure Remote Access and IT SupportTeamViewer Germany GmbH

+1

Empower your business with fast, secure and scalable remote access, IT support and device management

27 out of 60

Education Management for Microsoft Dynamics 365d365.Global Pty Ltd

+1

Education solution for Dynamics 365 providing administration and student management and portals

28 out of 60

PowerRosterVelrada

+3

A Microsoft-based solution for workforce forecasting and intelligent shift planning

29 out of 60

NICE CXoneNICE

+1

Delivering frictionless experiences for the contact center and beyond.

30 out of 60

LS ExpressLS Retail

+1

Add a Retail POS to your Microsoft Dynamics 365 Business Central tenant.

31 out of 60

WalkMe for DynamicsWalkMe, Inc.

+3

Achieve True Digital Adoption & Value Realization on Dynamics

32 out of 60

TOPdesk - Azure DevOps integrationDelta-N

+1

The integration syncs tickets and updates between TOPdesk and Azure DevOps seamlessly.

33 out of 60

Salesforce Integration with Microsoft Teams PhoneMirage Computer Systems GmbH

+1

Microsoft Teams integration for landline calls with Salesforce | CTI | Call Center | Dialer

34 out of 60

Bright Pattern Omnichannel Contact Center for Dynamics and TeamsBright Pattern Inc

+6

CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more

35 out of 60

Evolve Contact Suite (ECS)Evolve IP, LLC.

+1

Evolve Contact Suite (ECS) is Evolve IP’s omnichannel contact center

36 out of 60

Boomerang Intelligent SMSBoomerang I-Comms Limited

+7

Automate engagement from Dynamics with conversational SMS Messaging

37 out of 60

Chatail AI上海洽太信息科技有限公司

+1

NLP 客服质检客户洞察

38 out of 60

NICE CXone Voice Connectivity for 365NICE

+1

Global, carrier-grade voice services—delivered over a secure connection

39 out of 60

Helpshift - Bots AnalyticsHelpshift

+1

Offers valuable insights around Bot activities and their performance

40 out of 60

Zoom Contact Center for Dynamics 365Zoom Video Communications, Inc.

+2

Advanced CTI Integration with Zoom's Omnichannel Contact Center Platform.

41 out of 60

Tokity by DeskDirectorDESKDIRECTOR LIMITED

+1

Self-contained ticketing system with Microsoft integration, from the makers of DeskDirector.

42 out of 60

Shared NotesBuild Dynamics Pty Ltd.

+1

A centralized notes framework for tracking and sharing notes across Sales, Purchase & Warehouse

43 out of 60

Hitachi Solutions Engage for Health PlansHitachi Solutions

+3

Purpose Built Relationship Management for the Health Plan Industry

44 out of 60

HLi Customer Service DashboardHLI TUNISIA

+1

Customer Service Analytics Dashboard For Microsoft Dynamics 365 CRM

45 out of 60

Advanced-Forms® Document Creation and DistributionQuadira

+5

Advanced-Forms® for easy and flexible document creation, distribution and archiving

46 out of 60

MECOMS 365Ferranti Computer Systems NV

+2

MECOMS 365 for energy and utility providers

47 out of 60

Dynamica Google Maps IntegrationDynamica Labs

+6

Google Maps for Dynamics 365 to visualise, filter and route CRM records using real Google data.

48 out of 60

Service ManagementHSO

+2

Maximize First-Time Fix Percentage & increase Service Engineer Productivity

49 out of 60

CyCX AI Contact CentreCyTrack

+1

CyCX AI Contact Centre for Microsoft Teams

50 out of 60

Tender ManagementHSO

+3

Orchestrate Winning Tenders that can be managed and carried out with Flexible Workflows!

51 out of 60

InGenius - Computer Telephony Integration (CTI)InGenius

+3

Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.

52 out of 60

UMAXItineris

+3

UMAX - Customer Information System & CRM for Utilities

53 out of 60

LS Express (NA)LS Retail

+1

All the functionality you need in a retail POS. Available for North America.

54 out of 60

AnywhereNow Dialogue Cloud Contact Center for TeamsWorkstreampeople BV

+1

Microsoft Teams–native Omnichannel Contact Center with Built‑in AI and Automation

55 out of 60

Bulk Email to customers and vendorsEOS Solutions

+1

Send bulk email to customers, vendors and contacts in Microsoft Dynamics 365 Business Central

56 out of 60

Fashion GPT: AI-powered fashion assistant, for personalization like never beforeVisionet Systems, Inc

+1

FashionGPT, the revolutionary AI fashion assistant reshaping retail.

57 out of 60

SkyBill Utility BillingSkyBill

+1

SkyBill Utility Billing is solution for any utility service provider or property manager.

58 out of 60

Hitachi Solutions Engage for InsuranceHitachi Solutions

+3

Streamline and Optimize Your Operations with a Unified Solution Tailored for the Insurance Industry

59 out of 60

Dynamics TelephonyDynamics Telephony Public Ltd

+5

Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX

60 out of 60

Apps results for Customer Service