913.ai Agents

What this add-in does

Bring specialised AI Agents into Microsoft Outlook to help you draft, review, summarise, and manage your emails and calendar appointments using the context of your company's knowledge, processes, and past learnings. Switch between multiple agents – including Legal, Insurance, and Operations – and work with them directly inside Outlook, without leaving your inbox.

Important: Pricing & Subscription Information

This add-in requires an active 913.ai subscription to use all features. Plans start at €30/month for Plus (single user) and €50/month per user for Team plans. To discuss which plan is right for your organisation, please book a call with us.

Who it's for

• Legal teams & in-house counsel: draft responses, manage client communications, and track commitments in email threads.
• Insurance carriers & brokers: respond to enquiries, summarise correspondence, and follow up on submissions and claims.
• Operations & compliance: triage inbound requests, schedule follow-ups, and maintain audit trails of key email communications.
• Founders & business teams: compose professional emails, schedule meetings efficiently, and stay on top of client relationships.

What it can do

• Context-aware email drafting: compose and refine emails, responses, and follow-ups that reflect your company's tone, templates, and communication standards.
• Summarise & extract: instantly summarise long email threads, extract action items, deadlines, and commitments into structured formats.
• Smart replies: generate professional responses to common scenarios using your organisation's approved language and policies.
• Calendar assistance: draft meeting invites, suggest agendas, and prepare briefings based on email context and company knowledge.
• Classify & triage: automatically categorise incoming emails by priority, type, or department based on your internal workflows.
• Ask anything: query your company knowledge (policies, SOPs, FAQs) and get answers with citations – directly in Outlook.

Why it's different

• Specialised AI Agents: switch between Legal, Insurance, and Operations agents, each tuned for domain-specific communication tasks.
• Your organisation's context: agents use your policies, templates, and communication guidelines – not generic internet text.
• Works where you work: everything happens inside Outlook, so you stay focused on your inbox without switching apps.

How it works

1. Connect the add-in to your approved knowledge sources (e.g., email templates, policies, SOPs).
2. Select the agent you need (Legal, Insurance, Operations) from the side panel.
3. Ask for a draft, summary, response, or guidance – the agent responds with actionable outputs you can use immediately.

Benefits

• Faster responses: reduce email response time from hours to minutes.
• Consistent communication: enforce your tone, templates, and standards across all team emails.
• Never miss commitments: extract action items and deadlines automatically to keep projects on track.
• Better organisation: intelligently triage and categorise emails based on your workflows.

Data & control

You decide what knowledge the agents can use. Access can be limited to your approved sources, and all actions are traceable for auditability. (Admin controls available.)

Get started

• Install the add-in.
• Connect your company knowledge (email templates, policies, SOPs).
• Open an email or calendar appointment in Outlook and launch a specialised AI Agent from the side panel.

This add-in is designed for enterprise teams and requires an active 913.ai subscription.