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Service Call Management
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Service Call Management

by WilloWare

Free Trial

Streamline parts planning and fulfillment for field service operations inside Business Central

Service Call Management by WilloWare extends Microsoft Dynamics 365 Business Central to support companies that dispatch technicians to perform service work at customer locations. The app bridges the gap between service order management and inventory fulfillment, giving operations teams full visibility into what parts are needed, where they are, and what action is required to get them to the technician on time.

Companies managing field service teams in Business Central often struggle with a common challenge: determining which parts are available for upcoming service calls, which need to be ordered, and which need to be transferred from a central warehouse to a technician's location or vehicle stock. Without a dedicated tool, planners must manually cross-reference sales orders, inventory levels, and open purchase and transfer orders.

At a glance

https://catalogartifact.azureedge.net/publicartifacts/willoware.svc_module-f7f003a2-5d29-447e-8325-c259ac2c6e10/image1_servicecallsetup.png
https://catalogartifact.azureedge.net/publicartifacts/willoware.svc_module-f7f003a2-5d29-447e-8325-c259ac2c6e10/image4_servicecallreq.png
https://catalogartifact.azureedge.net/publicartifacts/willoware.svc_module-f7f003a2-5d29-447e-8325-c259ac2c6e10/image2_servicecalllinks.png