https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-faq-analytics-a113b094-8edc-47bb-9183-493df5eaa754/d85a2fda-d426-49df-832b-08a0aeb9de9e_D6191publishershelpshifthelpshift2Dfaq2Danalytics1a54877e62bf4398a80bf9acd78ae9df.png
Helpshift - FAQ Analytics
by Helpshift
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Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages
Helpshift FAQ Analytics offers insights into FAQ performance and includes metrics such as FAQ Views, FAQ Searches and Deflection rates segmented across Apps, Platforms and Languages.
All Helpshift customers who have access to Power BI will be able to use this offer for analysing FAQ performance.
This offer will allow customers to slice and dice FAQ metrics and gain actionable insights.
At a glance
https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-faq-analytics-a113b094-8edc-47bb-9183-493df5eaa754/b05d7534-ad99-447a-9876-41ee0068b13f_D6191publishershelpshifthelpshift2Dfaq2Danalytics52e62aa6bae047128f3d8846be292108.png
https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-faq-analytics-a113b094-8edc-47bb-9183-493df5eaa754/2011616b-24ad-4294-b842-274ad63d4815_D6191publishershelpshifthelpshift2Dfaq2Danalytics80381da644524312a10b90629db2ff6d.png