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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
Get Dynamics 365 Customer Service >
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Copilot Discovery Voice AI Agent Workshop
CYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
Customer Service
Customer Voice
Power Automate
The IVR workshop focused on integrating Microsoft Copilot with Dynamics 365 Customer Service Workspace to enhance call flows and customer interactions. Key highlights included designing IVR workflows.
1 out of 60
Nonprofit Data Migration 2 Day Assessment Workshop
cloudThing
+1
Applicable to:
Customer Service
The Workshop allows your charity to make an informed decision on how to best migrate your data
2 out of 60
ClickDimensions: 1-Day Assessment
Information Strategies
+2
Applicable to:
Sales
Customer Service
Evaluate how Microsoft Dynamics 365 and ClickDimensions can help you automate marketing activities such as email, events, web forms, and nurture marketing campaigns.
3 out of 60
Dynamics 365 Customer Engagement: 5-Day Workshop
Dynamics Edge
+2
Applicable to:
Sales
Customer Service
In this five-day workshop students will learn how to handle customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.
4 out of 60
Dynamics 365 CS QuickStart: 1-Wk Implementation
Information Strategies
+1
Applicable to:
Customer Service
InfoStrat helps customers quickly implement Microsoft Dynamics 365 for Customer Service, using industry best practices and lessons we have learned from customer engagements.
5 out of 60
Value and Competitive Advantage
Capgemini Group
+3
Applicable to:
Commerce
Customer Service
Customer Insights
VCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.
6 out of 60
Nexer 10 Day Assessment for Microsoft Contact Center
Nexer Group AB
+3
Applicable to:
Customer Service
Field Service
Customer Insights
Nexer's 10-Day Assessment ensures a smooth Microsoft Contact Center setup, enhancing AI-driven efficiency.
7 out of 60
Wholesale Distribution Dynamics 365 Transformation Toolkit
BDO
+3
Applicable to:
Supply Chain Management
Business Central
Customer Service
Accelerate ERP transformation with AI-driven insights using the BDO Dynamics 365 Transformation Toolkit for Wholesale Distribution
8 out of 60
Facebook Copilot Agent Innovation Workshop
CYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
This workshop is designed to empower organizations to integrate Microsoft Copilot with Facebook pages, enhancing social media interactions through automation, knowledge integration.
9 out of 60
Microsoft Dynamics 365 Sales Starter Kit – 3 Week Implementation
Reply Ltd
+2
Applicable to:
Sales
Customer Service
Take the risk and complexities out of implementing Dynamics 365 for Sales or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
10 out of 60
Enterprise CRM implementation on Dynamics 365
Netwise S.A.
+2
Applicable to:
Sales
Customer Service
Enterprise-class CRM implementation with strategy planning, customer experience planning and mapping business needs to specific products on Microsoft Dynamics 365 platform.
11 out of 60
Dynamics 365 for Customer Service Implementation
TrimaxSecure
+1
Applicable to:
Customer Service
Launch your company’s digital transformation with Microsoft Dynamics 365 for Customer Service.
12 out of 60
Microsoft Dynamics 365 Customer Service for Insurance Consulting Offer
Unify Dots
+2
Applicable to:
Customer Service
Power Pages
Streamline insurance service with AI-driven case management and omni-channel customer support.
13 out of 60
Dynamics 365 Customer Service Express - Implementación en 1 mes
AW Latam
+1
Applicable to:
Customer Service
Solución Express para la gestión del Servicio al Cliente
14 out of 60
Autonomous Agent Website Q&A Workshop
CYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
The goal of this workshop is to empower organizations to enhance website interactions using Microsoft Copilot by implementing both structured and dynamic conversational approaches.
15 out of 60
Elevator Contractors: 3-Hr Briefing & Demo
Rimrock Corporation
+2
Applicable to:
Business Central
Customer Service
A guided tour of the FIELDBOSS Elevator Contractor Management Software for Dynamics 365.
16 out of 60
Dynamics 365 Sales Implementation: 6 weeks Plan
Evincible Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Facilitate your sales force with Dynamics 365 Sales to manage their work smartly and effectively.
17 out of 60
Power Apps Strategy for CIOs: 4-Wk Implementation
Merp Systems Inc
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
Helping federal, state & local, and nonprofit customers to develop a technical strategy to rationalize applications management strategy using the Power Apps platform
18 out of 60
D365 Customer Service: 10+Wk Implementation
Axazure
+1
Applicable to:
Customer Service
Dynamics 365 for Customer Service Implementation - 2 to 4 months - Full implementation
19 out of 60
Dynamics 365: 2-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Simplify the process of migrating to Dynamics 365 or optimizing your current environment with Quisitive’s Dynamics 365 Assessment.
20 out of 60
Synoptek Dynamics 365 Customer Engagement (CRM): 3-Wk Assessment
Synoptek
+3
Applicable to:
Sales
Customer Service
Field Service
Leverage Synoptek’s certified Dynamics 365 Customer Engagement (CRM) experts to identify the next steps for your CRM implementation.
21 out of 60
Barhead Quickstart Solutions Dynamics 365 Customer Service
Barhead Solutions Australia Pty Ltd
+1
Applicable to:
Customer Service
Get started with Dynamics 365 Customer Service in as little as one week
22 out of 60
Fly Lane - 4 Weeks Assessment
LTIMindtree Limited
+1
Applicable to:
Customer Service
Assessment of solution that helps increase deliverycapacity through Dynamics 365 Customer Service
23 out of 60
CRM For Distribution 6 Week Implementation
Beringer Technology Group
+3
Applicable to:
Sales
Customer Service
Field Service
Today’s distributors need to increase sales productivity, reduce sales cycles, lessen costs, decrease response times, improve customer service and measure all activities in a single platform.
24 out of 60
CX Success Program Diamond Subscription
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
The Diamond plan is our most comprehensive offering, perfect for organizations that want to go beyond CRM adoption and optimization to drive real business outcomes
25 out of 60
Dynamics 365 & Power Platform Implemention
Sirocco
+3
Applicable to:
Sales
Customer Service
Power Apps
Use intelligent insights to power digital transformation through Dynamics 365 Sales, Customer Servicde and Power Platform
26 out of 60
Enterprise Collaboration 2.0: 5-Wks Implementation
Merp Systems Inc
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
Enterprise Collaboration 2.0 - Is a transformation approach based on Teams and Power Apps. Delivering a new strategy in 5-weeks.
27 out of 60
Dynamics 365 Sales Service: 6 Weeks Proof of Concept
Upzoids
+3
Applicable to:
Sales
Customer Service
Customer Insights
Drive smarter, faster sales execution with a ready-to-deploy Dynamics 365 Sales PoC designed to validate value in just 6 weeks.
28 out of 60
Dynamics 365 Omnichannel - Implementación en 3 meses
AW Latam
+1
Applicable to:
Customer Service
Desde AW te ayudamos a implementar Dynamics 365 Omnichannel en solo 3 meses para que puedas brindar un servicio al cliente completo
29 out of 60
Microsoft Dynamics 365 Migration
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Our migration services make transitioning to Dynamics 365 from your CRM seamless and uninterrupted. By migrating, you unlock advanced features like automation, analytics, and collaboration.
30 out of 60
Fiber Suite: 1 Tag Analyse, Bewertung, Planung | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Customer Service
Field Service
Fiber Suite by Arvato Systems | Analyse, Bewertung, Planung
31 out of 60
UNITE: D365 Backup_
INFINITY TECHNOLOGY SOLUTIONS
+3
Applicable to:
Marketing
Sales
Customer Service
Safeguard Dynamics 365 data with automated backups, encryption, and recovery. Streamline operations and compliance with our user-friendly interface. Benefit from unlimited storage and flexibility.
32 out of 60
Website ROI Evaluation
Avanade, Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Avanade’s three-week Website ROI Evaluation helps you examine your current ecosystem and future goals to build an actionable plan designed to deliver greater value from your digital investments.
33 out of 60
BRIKHousing: Housing Management System_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
Specifically designed for Housing Associations, this modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
34 out of 60
Dynamics 365 Quick Start for Enterprise: 12-Wk Implementation
Plus Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
Fast track your Dynamics 365 implementation and go-live with confidence
35 out of 60
Not for Profit Catalyst 1 day workshop
cloudThing
+3
Applicable to:
Marketing
Business Central
Customer Service
Enabling Business Transformation through Catalyst
36 out of 60
TruNorth Dynamics Discovery Call for Dynamics 365
TruNorth Dynamics
+3
Applicable to:
Sales
Customer Service
Project Operations
Transform your business with TruNorth Dynamics' personalized solutions and expert guidance using Dynamics 365
37 out of 60
Catalyst Envisioning - Activate Digital Selling
Sirocco
+3
Applicable to:
Marketing
Sales
Customer Service
Catalyst Envisioning - Activate Digital Selling
38 out of 60
Dynamics 365: 2-week Assessment
Catapult Systems, LLC
+3
Applicable to:
Sales
Customer Service
Field Service
Catapult simplifies your migration to Dynamics 365 or optimization of a current environment by developing a custom roadmap to ensure that your environment is healthy, productive, and yielding ROI.
39 out of 60
Dynamics 365 Custom Implementation: 4-6-weeks
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Looking to enhance your business's growth and productivity? Our Dynamics 365 Custom Implementation includes data migration, contact/opportunity configuration, and custom Power BI reporting.
40 out of 60
Root16 Level of Effort Salesforce Migration Evaluation
Root16, LLC
+3
Applicable to:
Sales
Customer Service
Customer Insights
A free consultation to show you what it will take and how to get started migrating from Salesforce to Dynamics.
41 out of 60
Kaizala Scalable Incidents: 3-Wk Implementation
Best Projects
+2
Applicable to:
Sales
Customer Service
An integration that results in an easy, mobile, and scalable use of Microsoft Dynamics 365 incidents through Microsoft Kaizala.
42 out of 60
OCR- Invoice Automation for Microsoft Dynamics 365 – Microsoft AppSource
DynaTech Systems Pvt. Ltd.
+3
Applicable to:
Finance
Customer Service
Power Apps
A Powerful Solution for Managing Invoices with Microsoft Dynamics 365 Finance and Operations
43 out of 60
Integration Solution Workshop for Dynamics 365 and Power Platform
xRM Technologies
+3
Applicable to:
Sales
Customer Service
Field Service
Detail architectural overview workshop to plan, design and estimate the highly scalable integrations solution for Dynamics 365 with other business systems using Microsoft Azure.
44 out of 60
LTIMindtree Dynamics 365 Machinery Inspection Module
LTIMindtree Limited
+3
Applicable to:
Customer Service
Power Automate
Power Apps
A consulting solution to digitalize machinery inspections happening at your industry be it manufacturing, energy or healthcare.
45 out of 60
Dynamics 365 Modern Service Maturity 3-Week Assessment
Hitachi Solutions
+2
Applicable to:
Customer Service
Field Service
Hitachi Solutions will support you in understanding where you currently are in your service modernization journey, and what you need to advance to the next level.
46 out of 60
BRIKHousing: Arrears Management_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Arrears Management_ helps social landlords' streamline the arrears process, leveraging the power of Microsoft Dynamics 365 for a robust solution.
47 out of 60
Implementación Fast Contact Center y Customer Service
AW Latam
+1
Applicable to:
Customer Service
Levantá tu Contact Center en 4 semanas con Dynamics 365 con IA
48 out of 60
Sales Transformation with AI: Accelerate Revenue with Dynamics 365 and Copilot
Sikich LLC
+2
Applicable to:
Sales
Customer Service
Reimagine sales with AI-powered CRM, Copilot, and Dynamics 365 Sales.
49 out of 60
Dynamics 365: Quick Startup 2-3 weeks
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Our Dynamics 365 Quick Startup provides a fast, lightly customized solution to help you optimize your business processes, streamline workflows, and enhance collaboration.
50 out of 60
BRIKHousing: Compliance_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
BRIKHousing: Compliance_ helps to manage all regulatory and non-regulatory compliance checks typically carried out within a Housing Organisation
51 out of 60
Microsoft Copilot for Service: 2-month Implementation
RSM Product Sales LLC
+2
Applicable to:
Customer Service
Power Virtual Agents
Boost retention with AI-driven support: Microsoft Copilot for Service enhances customer experience
52 out of 60
Dynamics 365 Customer Service: 2 Wochen Proof of Concept | Arvato Systems
Arvato Systems
+2
Applicable to:
Customer Service
Field Service
Dynamics 365 Customer Service | Proof of Concept
53 out of 60
BearingPoint Envisioning Workshop mit Fokus auf Dynamics 365 Customer Engagement
BearingPoint
+3
Applicable to:
Marketing
Sales
Customer Service
CRM-Envisioning-Workshop: Strategie, Analyse und Roadmap mit Dynamics 365 Customer Engagement
54 out of 60
Dynamics 365 CRM CX Success Programs
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Project Operations
CX Success Subscription for Dynamics 365 Sales offers Support Services, User Adoption and CRM Optimization Services so you can Drive Business Outcomes
55 out of 60
BearingPoint Maturity Assessment Dynamics 365 Customer Engagement
BearingPoint
+3
Applicable to:
Sales
Customer Service
Customer Insights
Dynamics 365 CE Maturity Assessment – Optimierungspotenziale erkennen und gezielt heben
56 out of 60
Salesforce to Dynamics 365 Migration: 1-week Assessment
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Migrating from Salesforce to Dynamics 365 provides seamless integration, enhanced features, and potential cost savings.
57 out of 60
Microsoft Dynamics 365 Copilot: Tailored 4-Week Implementation
Confiz Limited
+3
Applicable to:
Sales
Customer Service
Customer Insights
Kickstart your AI journey with a focused 4-week engagement to implement Copilot for Dynamics 365, aimed at integrating AI capabilities into your core service operations.
58 out of 60
Dynamics 365 Online Migration: 2-Hr Assessment
Cobalt
+2
Applicable to:
Sales
Customer Service
An assessment to determine the best path for your organization to Dynamics 365 from the company that created Migration Dynamics.
59 out of 60
envisiond365
Alpha Variance Solutions
+3
Applicable to:
Commerce
Finance
Customer Service
Alpha Variance Solutions will provide a comprehensive solution roadmap including; Structure, Applicability and Effectiveness Based on Best Practices, Lessons Learned and Industry Standards
60 out of 60
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