Microsoft Marketplace | cloud solutions, AI apps, and agents

BitFractal AutoQM API for Contact CentersBitFractal

+1

Fully automate Contact Center's Quality Management evaluations with the power of Generative AI

1 out of 60

VISITOR LOG APPMultiThread ICT Solutions

+1

Visitor Log App helps companies to efficiently manage and process visitors.

2 out of 60

Atlas Intelligent Knowledge Platform for Microsoft 365ClearPeople

+1

The Gold Standard for Instant Knowledge and Precise AI Responses

3 out of 60

WFM AdapterTTEC Digital

+1

The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.

4 out of 60

Customer Engagement for Dynamics 365Solgari

+1

AI-Powered Customer Engagement – Natively Inside Dynamics 365

5 out of 60

BlipBlip

+1

Complete platform for conversations at people's pace

6 out of 60

Contact Center | ROGER365.io for TeamsROGER365.io

+1

Boost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams

7 out of 60

MinubaConnectSystemConnect

+1

Efficient integration between Business Central and Mi'nu•ba, optimizing processes and saving time.

8 out of 60

CRM As A Servicekitameraki limited

+1

A truly native CRM tool for Microsoft Teams

9 out of 60

dot.HospitalityDot.Cy Developments Limited

+9

Guest Relationship Management platform for Luxury Hotels, integrated with Opera PMS.

10 out of 60

HKS AI SearchHKS Systeme GmbH

+1

AI-powered enterprise search that enables users to instantly find answers across HKS Manuals

11 out of 60

GaiXer- Enterprise AGI Platform-株式会社FIXER

+1

Azure OpenAI Serviceを活用したエンタープライズ向け業務効率化サービスです。文書作成、問い合わせ対応、業種を選ばずわかりやすいUIを通じてサービス利用が可能です。

12 out of 60

ALVAO Service Desk - Agent Based PricingALVAO

+1

Microsoft 365 ITSM and AI-driven ticketing tool for streamlined IT services

13 out of 60

9A Field Service9altitudes

+2

Field Service enhancements for optimizing workflow, information and proces

14 out of 60

SCAPE Cloud Contact Centre - an ipSCAPE solutionipSCAPE

+1

SCAPE Cloud Contact Centre and Business Communication Technology

15 out of 60

Landis Call Recording for Microsoft TeamsLandis Technologies LLC

+1

Customer service call recording built specifically for Microsoft Teams & Office 365 Phone System.

16 out of 60

SupportBee — Shared Inbox & Help DeskSupportBee

+1

Turn your Office 365 shared mailbox into a shared inbox with assignment, tracking, and reporting.

17 out of 60

Amazon Connect CTI Connector For MS Dynamic 365Octavebytes Sales

+1

Amazon Connect CTI Connector For MS Dynamic 365

18 out of 60

Customer Experience and Feedback AnalyticsQuartileBI

+1

Analyze feedback and survey data to get insights on Customer Experience metrics like CSAT and NPS.

19 out of 60

Synapptica Customer Journey PlatformJJYA Synapptica Sociedad Anonima

+1

Gestione de forma eficiente las citas y la atención al público

20 out of 60

AI Agent based Email Classification for Dynamics 365Data Science Consulting Group ltd.

+1

A cutting-edge solution designed to streamline client-service provider communication

21 out of 60

CX InsightsKognia

+1

Transforma calidad, auditoría y ventas con IA generativa, automatizando procesos y reduciendo costos

22 out of 60

Equip for Field ServiceBLULEADER PTY LTD

+1

Equip for Field Service

23 out of 60

LiveRoute Customer Support AI AgentLiveRoute FZ-LLC

+1

LiveRoute Customer Support AI Agent

24 out of 60

Avaya Infinity™Avaya International Sales Ltd

+1

Avaya Infinity™ - a comprehensive enterprise CX platform designed for the AI age.

25 out of 60

PolyAI Voice AI AgentsPolyAI

+1

AI agents for enterprise customer service built on the leading voice-first omnichannel platform

26 out of 60

Text(SMS) messaging for Dynamics 365 Customer ServiceIMPERIUM DYNAMICS LLC

+3

Notify customers on case updates, send and receive text messages to your contacts and groups.

27 out of 60

FONS GalenSTAPRO s. r. o.

+1

Komplexní ambulantní software pro zjednodušení práce v ordinaci praktických lékařů i specialistů

28 out of 60

q-cloud, Queue management Systemq-channel AB

+1

queue management by digital queue tickets in your mobilephone or by paper queue tickets

29 out of 60

CentrePal Contact Center for Microsoft TeamsCentrePal Pty Ltd

+1

A fully-native Contact Center & Customer Engagement solution for Microsoft Teams

30 out of 60

Exotel Intelligent Virtual Agent : VoicebotExotel

+1

Generative AI based multilingual Intelligent Voicebots trained on Industry-specialized conversations

31 out of 60

Digital Market Place PlatformRifumo Empowerment Holdings

+1

The Digital Marketplace Platform is uniquely designed to bridge the gap between procurement,

32 out of 60

We4Support - Support ticketing appUB Technology Innovations, Inc.

+1

We4Support app enables professionals to raise their support requests in an organized manner

33 out of 60

ServotionMULTISOFT KFT

+1

Servotion - Outstanding Field Service

34 out of 60

STELLA Automotive AI | AI Dealers Trust. Results That Deliver.Stella Automotive AI

+1

stella, ai, dealer, OEM, call center, reception, service, roi, soc2, agentic, voiceai, inbound calls

35 out of 60

TOPdesk - Azure DevOps integrationDelta-N

+1

The integration syncs tickets and updates between TOPdesk and Azure DevOps seamlessly.

36 out of 60

Tendfor Contact Center & Attendant Console for Microsoft TeamsTendfor Inc

+1

The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams

37 out of 60

Calabrio Workforce Management (WFM)Calabrio Inc

+1

Empower your contact center with the most innovative Workforce Management solution

38 out of 60

Citizen Engagement and Service Delivery Monitoring PlatformWIB INTELLITECH (PTY) LTD

+1

Citizen engagement platform for municipalities to improve service delivery and real-time response.

39 out of 60

Tuvis for Dynamics 365: Revolutionize Your CRMTuvis Solutions LTD

+5

Maximize your team’s efficiency by integrating WhatsApp with Dynamics 365.

40 out of 60

TypewiseTypewise AG

+1

Boosting customer support & sales productivity by 2-3X

41 out of 60

Customer Engagement PlatformAmdocs Cyprus

+4

Amdocs and Microsoft’s telecom CRM platform for B2C and B2B customer engagement across all services.

42 out of 60

PCI Pal Secure Payment Solutions for Contact CentersPCI PAL

+1

PCI Pal enables organizations to deliver seamless, secure payment experiences on any channel

43 out of 60

Wovenware Custom ChatbotWovenware

+1

Custom built chatbot solutions, that can integrate with other systems.

44 out of 60

uWebChat LicenseUniversal IT B.V.

+1

The intelligent, secure and integrated live & AI chat platform - based on Microsoft Teams & Azure

45 out of 60

9Ways Winery Hospitality for Power Apps9Ways s.r.l.

+6

Supporting excellence wineries to interact with customers and prospects.

46 out of 60

Global Product Authentication ServiceOpenText

+1

GPAS - Secure your product and supply chain and unlock real business value

47 out of 60

Smart e-Invoicing PortalRifumo Empowerment Holdings

+1

Revolutionising Business Operations through Technology and Human Collaboration

48 out of 60

Weaver: AI conversational platformNOVENTIQ

+1

AI virtual assistant with capabilities of having human-like conversations with your customers.

49 out of 60

POLUMANA® Field Service Appblue-zone GmbH

+1

Mobile field service and automated service processes

50 out of 60

社群管理系統Wellan System Co., Ltd.

+1

社群帳號整合管理平台，提供訊息排程、圖文選單、客服聊天室、好友標籤及會員系統整合功能。

51 out of 60

Surveyed®.liveSpicyfy Ventures LLC

+1

Uncover insights and engage your audience like never before with our cutting-edge AI video reviews

52 out of 60

dot.TicketingDot.Cy Developments Limited

+8

A Ticketing and CRM platform for Leisure & Cultural venues, built on top of Dynamics 365.

53 out of 60

InteractionSync for Amazon Connect from TTEC DigitalTTEC Digital

+2

InteractionSync from TTEC Digital integrates Dynamics 365 Customer Service and Amazon Connect

54 out of 60

OpenCities FormsOpenCities

+1

Transform complex PDF forms & offline processes into easy to use digital services, via drag & drop.

55 out of 60

iPayments Credit Card & CollectionsiSolutions

+1

Credit Card Processing and Collections Management for Microsoft Dynamics 365 Business Central

56 out of 60

COSMO Environmental ServicesCOSMO CONSULT

+3

The recommended platform for Waste management, Recycling and Reverse logistics organizations

57 out of 60

AI agent for sales, live chat and help desk software - Text customer service suiteText

+1

Text customer service platform combines AI agents, live chat, help desk, automation and analytics

58 out of 60

AI live chat software for websites - LiveChatText

+1

Enhance customer engagement with AI live chat software and real-time messaging platform.

59 out of 60

AI help desk software and ticketing system - HelpDeskText

+1

Help desk software and ticketing system that simplifies your customer service.

60 out of 60

Apps results for Customer Service