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HCLTech IoT Device Orchestration & Management Platform (Dynamic Ecosystem of Connected Devices-DECoDe)

by HCL America Inc_HCLT

Platform to Configure, Monitor, Manage and Troubleshoot IoT Devices remotely from single Dashboard

Solution Overview : DECoDe is a multi-vendor and heterogeneous device environment solution also offers a set of value added device services like configuration and control, firmware management and deployment, location based device management and role based administrator access management.

Key Solution Features:
1. Device life cycle & asset family management : Supports definition of devices such as gateway, edge device. Helps integrate devices and sets up devices per site with consolidated family management and role based custom dashboards.
2. Device Services: Offers remote monitoring, configuration, control, remote firmware management and updates. Eliminates need for technician’s presence by sending over-the-air (OTA) commands to device
3. Monitoring: Generates product based usage reports, including remote condition monitoring of devices & sensors, both at individual and aggregate levels, including alert management - threshold configuration including notifications via email, messages and apps
4. Consolidated Dashboard: Manages devices in heterogeneous device environment using a single consolidated dashboard
5. Role-based access & security: Device and gateway access basis roles, including security – secure connection and on-boarding of IoT devices with authentication and authorization services
6. Unified workflow & integration: Defines standardized workflow to onboard and manage all devices in the environment, includes Service Now integration CMDB/ITSM

Solution Benefits
1. Consolidate device management: Cloud agnostic single point of  device configuration and control, firmware management and rollout including unified process to monitor & manage device globally – ensure secure and rapid IoT ecosystem scalability
2. Utilize predictive maintenance: Predict failures, remotely manage devices, monitor and preempt downtimes in real-time – resolve service problems.
3. Enhance user experience: Role and facility based access, customizable reports and alerts that enable better management of IoT ecosystem
4. Optimize efficiency: Optimize manpower and cost, reduce downtimes, spare parts inventory and improve first time fix rates

Key Benefits: 
1. Up to 100% Software patches implemented within the defined time frame 
2. Up to 25% reduction in device downtimes
3. Up to 95% Device provisioning completed


At a glance

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