WHY CHOOSE OUR WATER UTILITIES EAM SOLUTION?

• Get started fast on Dynamics 365 Finance and Operations EAM: We provision a sandbox tenant, run a focused discovery with your operations and engineering teams, and deliver a pilot that shows EAM workflows (work orders → maintenance → spare parts → cost posting) working against your real asset types. • Extend existing Dynamics 365 Finance and Operations investments: If you already run Finance or Supply Chain in Dynamics 365, we plug EAM into your landscape — adding water-sector accelerators (asset hierarchies, meter and pump models, outage workflows) without disruptive rework. • Industry integrations out of the box: Connect SCADA, telemetry/IoT, GIS and meter-reading systems to feed asset condition and event data into Finance and Operations for automated work-order creation and richer analytics. • Operational readiness & handover: We deliver runbooks, role-based training for maintenance and operations staff, and governance models so your teams can run and extend EAM independently after the engagement. • Regulatory & financial alignment: Build audit-ready maintenance records, CAPEX vs OPEX tracking, and real-time cost rollups to support regulatory reporting and tariff planning.

KEY FEATURES

• Pilot & Tenant Quickstart: Sandbox provisioning, sample asset hierarchies (pumps, pipelines, treatment units), and a 2–6 week pilot to validate critical EAM scenarios. (Helps customers get started.) • Work Order & Preventive Maintenance: Configure PM schedules, route-based maintenance, and mobile work-order execution for field teams. (Immediate operational value.) • IoT & SCADA Integration: Event-driven work-order generation from telemetry (vibration, flow, pressure) and automatic condition updates in EAM. (Extend Finance and Operations with real-time inputs.) • GIS & Asset Mapping: Map assets to GIS locations for visual outage management and optimized crew routing. • Spare Parts & Stores Management: Parts catalog, min/max reordering, and integration with Procurement and Warehouse for faster parts availability. • Predictive Maintenance Enablement: Implement data flows to feed predictive models (thresholds, anomaly detection) and build a roadmap for ML-driven maintenance. (Path to extension.) • Finance & Regulatory Reporting: Link maintenance costs to GL, model CAPEX projects, and generate audit-ready logs and regulatory reports. • Mobile Field Tools & Checklists: Power Apps/Field service mobile UI for technicians with checklists, signatures, and photo attachments for compliance. • Handover & Upskilling: Deliver runbooks, admin guides, and role-based training to transfer day-to-day EAM management to your teams.

BENEFITS

• Faster, more predictable maintenance cycles and reduced emergency downtime. • Clear visibility of asset health, maintenance costs, and CAPEX needs. • Faster response to outages using GIS-driven dispatch and telemetry alerts. • Single source of truth for asset records, regulatory proof, and financial reconciliation. • Stepwise path from basic PM to advanced predictive maintenance.

GET STARTED TODAY

Discovery Workshop: Map asset types, telemetry sources, and regulatory needs.
Pilot Deployment (2–6 weeks): Sandbox tenant, core EAM configuration, one telemetry or GIS integration and mobile work-order testing.
Rollout & Enablement: Full deployment, training, and governance handover across operations and finance teams.

Microsoft Dynamics 365

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