Long-Term Support and Service for Microsoft Dynamics 365: 4-Wk Implementation

Work with a dedicated Microsoft Certified Professional from Dyn365Pros, whose role is making sure your team and system are up to the task of successfully managing your business. This engagement provides a paid 4-week evaluation period of our annual service package.

Deliverables

Includes the following for up to 20 licensed users:

• Customer Account set up
• Unlimited support questions and admin-level assistance for users of Customer Engagement App standard functionality
• One-user adoption metrics dashboard for admins and management roles
• Two-hour system and data review
• One-hour business process recommendations
• Two 1-hour live training sessions on current version of Dynamics 365 standard functionality
• $10.00 discount on project-related service rates

Other Details:

• For Dynamics 365 Customer Engagement Online Apps
• Support via phone, email, and online meeting
• 3 hour response time Monday through Friday
• Does not cover implementation or integration of additional apps or workloads
• After the trial period expires, extending the Dyn365 Assist service requires an annual agreement