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Managed Microsoft security services by Datacom

Datacom

Datacom’s managed cyber defence operation centre (CDOC) services provide 24/7 managed security through a centralised CDOC.

Leveraging Microsoft Defender tools and Microsoft Sentinel, the service offers continuous endpoint monitoring, advanced email protection, identity threat detection and cloud app visibility. With certified Microsoft experts and deep regional experience, Datacom delivers tailored, proactive threat detection and rapid incident response to help organisations strengthen digital resilience and secure their evolving IT environments.

Datacom’s managed CDOC services deliver comprehensive, 24x7 managed security designed to protect organisations from the growing and evolving cyber threat landscape.

The service integrates advanced Microsoft security tools, including Microsoft Defender (for Endpoint, Identity, Office 365, cloud apps), Microsoft Sentinel (Managed SIEM), Entra ID, Microsoft 365 Security, Azure Firewall and Purview, to provide a unified, proactive approach to cyber defence that ensures continuous monitoring, rapid threat detection and effective incident containment and remediation.

The managed CDOC services are a fully managed security offering designed to operate around the clock, providing expert oversight of your security infrastructure through Datacom’s CDOC. This offering combines Datacom’s extensive regional expertise and Microsoft-certified professionals (holding all four Microsoft security advanced specialisations) to deliver security service aligned with Microsoft’s highest standards and best practices.

Datacom’s service includes the end-to-end management of your Microsoft security investments: from onboarding and initial configuration to continuous monitoring, threat hunting, incident response and detailed reporting. It seamlessly integrates with your existing Microsoft infrastructure and subscriptions, enabling you to leverage your current investments while enhancing your overall security posture.

Key components:

  • 24/7 centralised monitoring and threat detection: The CDOC continually monitors endpoints, user identities, email systems, cloud applications and network environments for any suspicious activity or potential threats. It employs intelligent analytics and behaviour analysis to detect anomalies indicative of cyber attacks before they can escalate.

  • Microsoft Defender integration: Leveraging the full Microsoft Defender suite, including Endpoint, Identity, Office 365 and cloud apps, Datacom provides continuous protection across all vectors. Real-time endpoint monitoring ensures threats are detected quickly, with automated and manual response actions deployed rapidly to contain and remediate incidents.

  • Managed SIEM with Microsoft Sentinel: Sentinel aggregates, analyses and correlates security data from across your environment, delivering deep visibility and advanced threat intelligence. Our experts operate Sentinel to hunt proactively for threats, reducing dwell time and improving your security operations effectiveness.

  • Email and identity protection: Advanced email security defends against phishing, malware and business email compromise. Identity threat detection capabilities focus on recognising malicious lateral movement, credential theft and privilege escalation attempts using behaviour analytics to prevent attackers from gaining deeper access.

  • Cloud security and shadow IT visibility: The service provides control and visibility over cloud applications, including the discovery of unsanctioned “shadow IT.” It enforces data protection policies across cloud environments, helping prevent data loss and ensuring compliance with corporate security requirements.

As cyber threats grow in sophistication and frequency, organisations must continuously evolve their security posture to defend against ransomware, phishing, insider threats and advanced persistent threats. Traditional security approaches often lack the speed, expertise or comprehensive coverage required to protect modern hybrid and cloud environments. Datacom’s managed CDOC services address these challenges by delivering a single pane of glass for security visibility combined with expert-driven detection and response capabilities.

This service is crucial for organisations seeking to protect sensitive data, intellectual property and critical infrastructure while maintaining regulatory compliance and business continuity. By leveraging Microsoft’s leading security technologies within a managed framework, Datacom helps organisations build secure, scalable and innovative digital environments that support growth and build trust with customers and stakeholders.

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