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Dynamics 365 Customer Service
Müheloser Kundendienst: Unterstützen Sie Ihre Kunden und Ihre Mitarbeiter immer wieder auf ein Neues mit den Tools, die sie benötigen, um eine schnelle und genaue Lösung sicherzustellen.
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"Smart Consulting" with an Expert: 2-Hours Brefing by Cluster Reply
Reply
+3
Applicable to:
Sales
Customer Service
Power Apps
Cluster Reply, thanks to its strong skills in the manufacturing sector, can help companies to strengthen the relationship with their customers, through the Smart Consulting Solution
1 out of 60
Custom AI Solutions with Microsoft Copilot Studio
Bizapp
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
Leverage Microsoft Copilot Studio to develop tailored AI solutions that meet your unique business needs, enhancing efficiency and innovation
2 out of 60
Microsoft Dynamics 365 Customer Engagement Health Check
Experience Digital
+3
Applicable to:
Sales
Customer Service
Customer Insights
A fixed-price health check of your Microsoft Dynamics 365 Customer Engagement environment to identify issues, improve stability, and deliver a remediation roadmap.
3 out of 60
Enterprise Service Management for D365: 12Wk + Implementation
Enterprisecloud
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Microsoft Dynamics 365 for IT Support, Customer Service and Employee Service.
4 out of 60
Avanade Connected Home Health
Avanade, Inc.
+1
Applicable to:
Customer Service
A platform and solution suite based on Dynamics 365 that enables delivery of efficient, highly coordinated, holistic in-home care services.
5 out of 60
Dynamics 365 Cost Calculator: 1-Day Assessment
Information Strategies
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Calculating costs for a Dynamics 365 implementation can be confusing. Our calculator provides a starting point for budget analysis and to help categorize the Dynamics 365 apps that you need.
6 out of 60
Vision & Value: Microsoft Dynamics 365 Solution Design Workshops
Enterprisecloud
+3
Applicable to:
Marketing
Sales
Customer Service
Transform Your Business with Vision and Value: Solution Design for Dynamics 365 Implementations
7 out of 60
Concept to Production with Microsoft Copilot studio in 8 Weeks
Capgemini Group
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
AI-powered custom Copilots to enhance your employee & customer experience
8 out of 60
Salesforce to Dynamics 365 Migration
Alithya Fullscope Solutions, Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Migrate Salesforce users to Microsoft Dynamics 365
9 out of 60
Salesforce to Dynamics 365: 4-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Migrating from Salesforce to Dynamics 365 allows for easier integration with your Microsoft technology stack, additional functionalities, and often times lower licensing costs.
10 out of 60
Test Automation: 3-Day Proof of Concept
Pragmasys Consulting
+3
Applicable to:
Sales
Customer Service
Power Apps
An interactive collaboration to enable Test Automation for any one MS Dynamics CRM module, thereby ensuring higher productivity and cost optimisation
11 out of 60
CustomerServices: 2-Month Implementação + Copilot
Bizapp
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Em 2 meses tenha disponível uma central de atendimento completa com recursos de autoatendimento (base de conhecimento/BOT), multicanal (e-mail, chat, telefone, outros) e CoPilot da Microsoft.
12 out of 60
HCLTech Biz Apps - Customer Care for Utilities - 1 day assessment
HCL America Inc_HCLT
+1
Applicable to:
Customer Service
Heightened customer expectation and siloed data leave companies scrambling to perfect the omin-channel experience.
13 out of 60
Omnichannel Contact Centre: 12 Wk+ Implementation for AI-driven Customer Support
Enterprisecloud
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
Deliver Seamless, AI-Powered Customer Support with Dynamics 365 Transform Customer Service with Microsoft Omnichannel Contact Centre Transform Customer Service with Microsoft Omnichannel Contac
14 out of 60
Dynamics 365 in Banking: 4-Hr Workshop
Wipfli LLP
+1
Applicable to:
Customer Service
An engagement tailored for the banking industry to explore how Dynamics 365 Customer Engagement/CRM can maximize your relationships and optimize your processes.
15 out of 60
Analysis of the implementation of the CRM-Audit Dynamics 365
Sii Sp. z o.o.
+2
Applicable to:
Sales
Customer Service
As part of the 10-day audit, we will prepare a list of needs for the implementation of the CRM project
16 out of 60
Support for Dynamics 365: 4-Wk Implementation
Crowe LLP
+2
Applicable to:
Sales
Customer Service
Proactively monitor, support, and enhance your Microsoft Dynamics 365 deployment to ensure you are getting the most from your technology investment.
17 out of 60
Factor Quick Start for Dynamics 365 Customer Service
Factor Tech
+3
Applicable to:
Customer Service
Power Apps
Power Pages
Modern service desk solution deployed in 5 weeks by Australian Microsoft specialists. Maximise Dynamics 365 Customer Service with FormFactor integration and AI-powered Copilot features.
18 out of 60
Fujitsu Implementation Services for Microsoft Dynamics 365
FUJITSU
+3
Applicable to:
Sales
Business Central
Customer Service
Unlock Dynamics 365 full potential with Fujitsu’s expert implementation services, providing seamless transformation, optimized processes and maximized ROI.
19 out of 60
Empower your people with our 2-day accessibility assessment for inclusive digital experiences
m-hance
+3
Applicable to:
Sales
Customer Service
Power Apps
Our 2-day accessibility assessment workshop is designed to review your Microsoft Dynamics 365 and/or Power Platform solutions, as well as the accessibility requirements you have within your business
20 out of 60
Sales to Billing Business Process Automation: 3-week Fit-Gap Assessment
CloudFronts Technologies
+3
Applicable to:
Sales
Customer Service
Power Automate
If you are looking to automate your entire Sales to Billing business process to gain more visibility and optimize your business operations, our experienced consultants at CloudFronts can help.
21 out of 60
CRM for Contact Center
Awara IT Kazakhstan LLP
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Unified omnichannel contact center on Dynamics 365 with AI‑powered assists, predictive staffing, and real‑time dashboards
22 out of 60
Distributor Lead System: 4-Wk Implementation
InfoGrow Corporation
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Go live within 30-days with a complete system for managing the distribution and follow-up tracking of leads to distributors account reps.
23 out of 60
Nexer Connected Call Center: 5-Days Workshop
Nexer Group AB
+1
Applicable to:
Customer Service
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer experiences to take your call center operations to the next level.
24 out of 60
Dynamics 365 CRM Implementation: 6-Wk Assessment
GMCS Verex
+2
Applicable to:
Sales
Customer Service
We provide customers with a solution assessment to find the best way to implement Microsoft Dynamics 365 Sales
25 out of 60
Elevate Customer Experience with Microsoft Copilot and Agents
Capgemini Group
+3
Applicable to:
Marketing
Sales
Customer Service
Empower the next generation of customer engagement with Microsoft Copilot and Agents
26 out of 60
D365 CRM Health-Check Assessment 2 hours
Endeavour Solutions, Inc.
+3
Applicable to:
Marketing
Sales
Customer Service
Sales and Customer Service assessment of your current CRM with a view to creating a roadmap for improvement with Dynamics 365 and Power Platform
27 out of 60
Dynamics 365 Customer Relationship Management Training
Awara IT Kazakhstan LLP
+3
Applicable to:
Sales
Customer Service
Power Apps
Practical Dynamics 365 Customer Relationship Management training: hands-on workshops for users, admins and makers, with post-training coaching.
28 out of 60
FIELDBOSS HVAC Contractor-3 hr Briefing & Demo
Rimrock Corporation
+3
Applicable to:
Business Central
Customer Service
Field Service
A detailed guided demo of FIELDBOSS HVAC Contractor Management for Microsoft Dynamics 365.
29 out of 60
Nexer SalesForce to Dynamics 365 Migration Assessment
Nexer Group AB
+3
Applicable to:
Sales
Customer Service
Customer Insights
We ensure a structured transition from Salesforce to Dynamics 365, with a thorough assessment, seamless migration, and process optimization to maximize the benefits of the new platform.
30 out of 60
Half Day Customer Service Workshop
R Systems
+1
Applicable to:
Customer Service
Half Day Workshop on Microsoft Dynamics 365 Customer Service Implementation by R Systems
31 out of 60
Dynamics 365 Portals: 6-Week Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Field Service
Dynamics 365 Portals is a comprehensive service offering from MTC that takes care of your Dynamics 365 Configuration, Customizations and Extensions.
32 out of 60
Grants Manager Plus: 1-Day Assessment
Information Strategies
+3
Applicable to:
Finance
Sales
Customer Service
Evaluate the Grants Manager solution that simplifies the grants process from initial solicitation through review, scoring, award, payment processing and post award reporting.
33 out of 60
Avanade AWS Connect Accelerator 3WK Imp
Avanade, Inc.
+1
Applicable to:
Customer Service
The Avanade Amazon Connect Accelerator simplifies the integration of Amazon Connects contact center suite with the Customer Service Workspace and capabilities in Dynamics 365 Customer Service.
34 out of 60
PowerInsurance: 7-Wk Implementation
PowerObjects An HCL Company
+3
Applicable to:
Sales
Customer Service
Power Apps
This Dynamics 365 Accelerator for the Insurance industry leverages Microsoft Technologies (including PowerApps) to empower organizations to deliver consistently superior customer experiences.
35 out of 60
CRM Migration to Dynamics 365: 4-Wk Implementation
Microsoft
+2
Applicable to:
Sales
Customer Service
Microsoft FastTrack for Dynamics 365 team will provide best practices and guidance to help you migrate your on-premises Dynamics CRM environment to Dynamics 365 in the cloud.
36 out of 60
Dynamics 365 Sales as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
37 out of 60
Dynamics 365 Support As a Service
Avanade, Inc.
+3
Applicable to:
Supply Chain Management
Finance
Customer Service
Scalable, cost-effective subscription service for managing critical business applications.
38 out of 60
PowerBanking: 2-Wk Implementation
PowerObjects An HCL Company
+2
Applicable to:
Sales
Customer Service
PowerObjects’ Dynamics 365 Accelerator for the Banking industry leverages Microsoft Applications and our proprietary data model to empower organizations to deliver superior customer experiences.
39 out of 60
Avanade Microsoft Cloud for Financial Services FY24: 1 day briefing
Avanade, Inc.
+1
Applicable to:
Customer Service
The Banking Accelerator
40 out of 60
LTM Business Applications Dynamics 365 CRM Transformation Offering
LTIMindtree Limited
+3
Applicable to:
Sales
Customer Service
Field Service
Own Outcomes Across Sales, Service, and Marketing With Dynamics 365 CRM Transformation Built for Better Customer Visibility, Stronger Productivity, and More Connected Engagement.
41 out of 60
AX 2009/12 to Dynamics 365 Upgr: 3-Wk Assessment
Visionet Systems, Inc
+2
Applicable to:
Finance
Customer Service
Accelerate your digital transformation with Microsoft Azure and Dynamics 365. This assessment will provide you with effort, cost, and roadmap for your Dynamics 365 journey.
42 out of 60
Microsoft Dynamics 365 Contact Center Journey – Full Implementation
RSM Product Sales LLC
+1
Applicable to:
Customer Service
Revolutionize your customer experience by integrating AI-driven functionalities into a unified platform using Microsoft Dynamics 365 Contact Center
43 out of 60
DXC Customer Engagement Ctr: Implementation Svcs
DXC
+1
Applicable to:
Customer Service
DXC's Customer Engagement Center is an omni-channel Contact Center solution built on Dynamics 365 Customer Service
44 out of 60
QuickStarter Package: 2-Wk Implementation
Pragmasys Consulting
+3
Applicable to:
Sales
Business Central
Customer Service
An implementation package to help new customers swiftly realize value from their investments in Dynamics 365 applications.
45 out of 60
Dynamics 365 Customer Service as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
46 out of 60
Dynamics 365 Training: 4-Day Proof of Concept
Prosoft Systems Intl
+3
Applicable to:
Sales
Customer Service
Field Service
Empower your Dynamics 365 customization team to build a proof of concept application.
47 out of 60
Dynamics 365 Customer Service Express - Implementación en 1 mes
AW Latam
+1
Applicable to:
Customer Service
Solución Express para la gestión del Servicio al Cliente
48 out of 60
Microsoft Dynamics 365 Customer Service for Insurance Consulting Offer
Unify Dots
+2
Applicable to:
Customer Service
Power Pages
Streamline insurance service with AI-driven case management and omni-channel customer support.
49 out of 60
Banks and Credit Unions Dynamics 365 Transformation Toolkit
BDO
+3
Applicable to:
Finance
Customer Service
Power BI apps
Accelerate ERP transformation with AI-driven insights using the BDO Dynamics 365 Transformation Toolkit for Banks and Credit Unions.
50 out of 60
Planificá tu Contact Center de próxima generación con Dynamics 365 e Inteligencia Artificial
AW Latam
+1
Applicable to:
Customer Service
Diseñamos y configuramos tu Contact Center, incluso si usás Salesforce u otro CRM
51 out of 60
Copilot Discovery Voice AI Agent Workshop
CYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
Customer Service
Customer Voice
Power Automate
The IVR workshop focused on integrating Microsoft Copilot with Dynamics 365 Customer Service Workspace to enhance call flows and customer interactions. Key highlights included designing IVR workflows.
52 out of 60
Deploy Microsoft Sales Copilot in Dynamics 365 or Salesforce in 4 Weeks
Bizapp
+3
Applicable to:
Sales
Customer Service
Power Automate
Boost business productivity by embedding advanced AI capabilities into Dynamics 365 or Salesforce applications within 4 weeks
53 out of 60
Value and Competitive Advantage
Capgemini Group
+3
Applicable to:
Commerce
Customer Service
Customer Insights
VCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.
54 out of 60
Nexer 10 Day Assessment for Microsoft Contact Center
Nexer Group AB
+3
Applicable to:
Customer Service
Field Service
Customer Insights
Nexer's 10-Day Assessment ensures a smooth Microsoft Contact Center setup, enhancing AI-driven efficiency.
55 out of 60
Operations Assist Proof of Concept
Argano LLC
+3
Applicable to:
Supply Chain Management
Customer Service
Power Apps
Discover the potential of Microsoft Store Operations Assist with our expert guided workshops and rollout process
56 out of 60
From On-premises to Cloud
Sirocco
+3
Applicable to:
Marketing
Sales
Customer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
57 out of 60
AI-Powered Contact Center and Voice Transformation
Bizapp
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!
58 out of 60
UpCITY 365 Service
Upzoids
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Pages
Simplify how your city manages citizen service requests
59 out of 60
ClickDimensions: 1-Day Assessment
Information Strategies
+2
Applicable to:
Sales
Customer Service
Evaluate how Microsoft Dynamics 365 and ClickDimensions can help you automate marketing activities such as email, events, web forms, and nurture marketing campaigns.
60 out of 60
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