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Dynamics 365 Customer Service
Müheloser Kundendienst: Unterstützen Sie Ihre Kunden und Ihre Mitarbeiter immer wieder auf ein Neues mit den Tools, die sie benötigen, um eine schnelle und genaue Lösung sicherzustellen.
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Beratungsdienste Ergebnisse
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Digital Government Services Platform: 18 Week Implementation Service
Microsoft
+3
Applicable to:
Customer Service
Power Apps
Power Pages
Many governments are evolving and transforming their digital service approach, looking at unified platforms to improve multichannel and predictive services to residents and citizens.
1 out of 60
Dynamics 365 Cost Calculator: 1-Day Assessment
Information Strategies
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Calculating costs for a Dynamics 365 implementation can be confusing. Our calculator provides a starting point for budget analysis and to help categorize the Dynamics 365 apps that you need.
2 out of 60
Dynamics 365 Contact Center Deployment & Support Services
Cognizant
+3
Applicable to:
Customer Service
Power BI apps
Power Automate
Cognizant's Microsoft Dynamics 365 Contact Center Implementation, Upgrade, and Support Services
3 out of 60
Act! CRM Migration Acct/Cont: 2-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Two-step, two-day service to migrate account and contact entities from Act! CRM to Dynamics 365.
4 out of 60
Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessment
Axapta Masters
+3
Applicable to:
Finance
Customer Service
Power Apps
Automate Invoice Capture with Microsoft Dynamics 365 Finance
5 out of 60
Customer Engagement: 1-Wk Proof of Concept
VNB Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
An evaluation engagement that sets up a trial instance of Dynamics 365 for Customer Engagement with your data.
6 out of 60
Microsoft Dynamics 365 Contact Centre Hosted Solution
HCL America Inc_HCLT
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
To deliver a fully managed, single‑tenant Microsoft Dynamics 365 Contact Centre on Azure that enables secure, scalable, and rapid enterprise adoption with simplified procurement and operations.
7 out of 60
Dynamics 365 Setup and Demo: 10hr Proof of Concept
true org cloud
+3
Applicable to:
Sales
Customer Service
Field Service
Free setup, demo, training and migration for Dynamics 365 across industries.
8 out of 60
IFR BUSINESS AGENDA FOR D365 CUSTOMER ENGAGEMENT:6-weeks implementations
IFR SAU
+2
Applicable to:
Sales
Customer Service
Microsoft Dynamics 365 Sales implementation services for leads, accounts, contacts, and their activities.
9 out of 60
Digital Contact Center
Capgemini Group
+3
Applicable to:
Customer Service
Customer Insights
Power Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
10 out of 60
CRM in Banking: 1- Day Briefing by Cluster Reply
Reply
+3
Applicable to:
Marketing
Sales
Customer Service
A 1-day introduction to CRM solutions for Banking companies, focusing on Sales, Marketing & Customer Care processes.
11 out of 60
Copilot Studio: 1-Day WS
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
Optimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.
12 out of 60
Expert ISV Consulting: 1-Hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
13 out of 60
Customer Experience D365 and Fabric
Mandelbulb Technologies Private Limited
+3
Applicable to:
Customer Service
Customer Insights
Power BI apps
Unified Commerce: Dynamics 365 & Fabric for a 360-Degree Customer View
14 out of 60
Dynamics 365 for Project Service: 4-Hr Assessment
Wipfli LLP
+3
Applicable to:
Sales
Customer Service
Project Service Automation
An engagement to explore how Dynamics 365 Project Service Automation can bring people, process, and technology together through a unified experience.
15 out of 60
Atos || Citizen 360 Solution
Atos International SAS
+3
Applicable to:
Marketing
Customer Service
Field Service
360-degree citizen view with real-time notifications, multichannel communication, case management and workflow automation, intelligent analytics, and robust security measure
16 out of 60
Post Implementation Audit
Tech One Global
+3
Applicable to:
Sales
Business Central
Customer Service
PIA is an evaluation of the project's goals and activity achievement as measured against the project plan, budget, time deadlines, quality of deliverables, and specifications.
17 out of 60
TCS Services for Microsoft Digital Contact Center : 3 week Assessment
Tata Consultancy Services Ltd - Dynamics
+3
Applicable to:
Customer Service
Customer Insights
Power Virtual Agents
A brief assessment to assess the digital transformation of the contact center for a superior customer experience
18 out of 60
Salesforce to Dynamics 365 Migration
Alithya Fullscope Solutions, Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Migrate Salesforce users to Microsoft Dynamics 365
19 out of 60
SMART Data Export for Dataverse: 3-days implementation
SMART business LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
Replicates data from Dataverse (can be used for Dynamics 365 Sales, Customer Service, Power Apps) to Azure SQL Database.
20 out of 60
HCLTech Biz Apps - Dynamics 365 for Retail Banking: 1-hour Assessment
HCL America Inc_HCLT
+3
Applicable to:
Sales
Customer Service
Power Apps
HCLTech’s Dynamics 365 Accelerator for the Banking industry leverages Microsoft Applications and our proprietary data model to empower organizations to deliver superior customer experiences.
21 out of 60
Automotive CRM Onboarding: Comprehensive 8-Week Integration Service
Konica Minolta IT Solutions Czech s.r.o.
+3
Applicable to:
Marketing
Sales
Customer Service
In 8 weeks, we help you deploy, parameterize, and set up the Automotive CRM solution, which is built on Dynamics 365 Sales and it is designed for vehicle dealers
22 out of 60
Dynamics 365 Data Migration Toolkit: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand how Wipro's Data Migration Toolkit for Microsoft Dynamics 365 can automate data upgrade so that your sales, marketing and service staff have the right information at the right time.
23 out of 60
Microsoft Dynamics 365 Customer Service Implementation
ARBENTIA CONSULTING, S.L.
+1
Applicable to:
Customer Service
8-Wk implementation of Microsoft Dynamics 365 Customer Service, Microsoft´s software to exceed customer expectations by delivering exceptional service on any channel.
24 out of 60
Customer Experience: 2 day workshop
ABRA
+3
Applicable to:
Sales
Customer Service
Field Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
25 out of 60
Envisioning Gratuito: Explorá el potencial de Contact Center
AW Latam
+1
Applicable to:
Customer Service
Descubrí cómo transformar tu atención al cliente con IA y omnicanalidad
26 out of 60
Dynamics 365 Sales as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
27 out of 60
Avanade Patient Experience Accelerator FY24 12WK Imp
Avanade, Inc.
+3
Applicable to:
Marketing
Customer Service
Customer Insights
A Microsoft Cloud for Healthcare and Dynamics 365-based solution that creates an engagement layer for providers by interfacing with EMRs / EHRs to deliver an end-to-end patient experience.
28 out of 60
Cloud Migration for Dynamics 365: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand Wipro's cutting-edge technology stack to help enhance digital customer experience and control costs for your journey to Microsoft Dynamics 365 Customer Engagement.
29 out of 60
Always On Service 8weeks Desgin & Implementation
W-IT SpA
+2
Applicable to:
Customer Service
Field Service
Solution for the service area, such as customer service and field service for both internal and external customers of each company, covering any need that may be presented related to service.
30 out of 60
Microsoft Dynamics 365 Customer & Customer Service Insights: 6 Week Implementation
Cognizant
+2
Applicable to:
Customer Service
Customer Insights
Envisioning, deployment, and support services for Microsoft Dynamics 365 Customer Service Insights
31 out of 60
Transform Customer Service Effectiveness with Microsoft Dynamics 365 Customer Service, Microsoft Copilot Studio, and True.org Cloud
true org cloud
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Microsoft Dynamics 365 Customer Service enhances customer service operations with intelligent copilots that streamline workflows and improve response times.
32 out of 60
Modern Experience - Dynamics 365 Sales, Marketing, & Services
Sonata Software Ltd.
+3
Applicable to:
Marketing
Sales
Customer Service
Transform Your Customer Experience with Sonata’s Modern Experience Solutions using Dynamics 365 Sales, Marketing, & Services.
33 out of 60
Infosys Microsoft Dynamics 365 Copilot Consulting
Infosys Limited
+3
Applicable to:
Marketing
Sales
Customer Service
Infosys’ 3-step starter program is a consulting framework developed to enable clients in their transformative journey to leverage Dynamics 365 Copilot in existing organizational processes & workflows.
34 out of 60
Dynamics 365 Field Service: 5-Day Workshop
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Learn how to leverage the potential of Dynamics 365 Field Service for improving your business revenue, resource utilization and cases resolution through this 5-day interactive workshop.
35 out of 60
CRM QuickStart: 10-Day Implementation
Stoneridge Software LLC
+2
Applicable to:
Sales
Customer Service
A QuickStart package for implementing Microsoft Dynamics 365 Customer Engagement.
36 out of 60
Empower your people with our 2-day accessibility assessment for inclusive digital experiences
m-hance
+3
Applicable to:
Sales
Customer Service
Power Apps
Our 2-day accessibility assessment workshop is designed to review your Microsoft Dynamics 365 and/or Power Platform solutions, as well as the accessibility requirements you have within your business
37 out of 60
XRM® Contact Center: 2-Wk Implementation
E-Consulting
+3
Applicable to:
Sales
Customer Service
Field Service
Pre-configured solution based on Microsoft Dynamics 365 Customer Engagement for omni-channel customer service.
38 out of 60
Infosys Copilot for Sales Implementation Factory 2-week assessment
Infosys Limited
+3
Applicable to:
Finance
Sales
Customer Service
We will help clients drive better experience for sellers and focus on key metrics of business, like Win rate, Run rate, Time-to-close rate, Pipeline velocity, Pipeline coverage, Customer satisfaction.
39 out of 60
HCLTech Biz Apps - Contact Centre Modernisation and Optimisation
HCL America Inc_HCLT
+2
Applicable to:
Customer Service
Customer Voice
HCLTech is an award-winning Microsoft partner with a proven track record for excellence in Customer Service digital transformations using technology from the Microsoft stack.
40 out of 60
Avanade AWS Connect Accelerator 3WK Imp
Avanade, Inc.
+1
Applicable to:
Customer Service
The Avanade Amazon Connect Accelerator simplifies the integration of Amazon Connects contact center suite with the Customer Service Workspace and capabilities in Dynamics 365 Customer Service.
41 out of 60
Catalyst Envisioning: 1-Hour Briefing
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Marketing
Sales
Customer Service
In this preparatory session, we take you through the initial steps of Microsoft Catalyst IDEA – Inspire. A first step to implement Power Platform and Dynamics 365 based solutions.
42 out of 60
TCS Design Win and Intelligent Customer Engagement
Tata Consultancy Services Ltd - Dynamics
+3
Applicable to:
Sales
Customer Service
Customer Insights
TCS Design Win and Intelligent Customer Engagement – High-Tech, Semiconductors
43 out of 60
Dataverse Capacity Management: 1-hr Briefing
Forceworks
+3
Applicable to:
Sales
Customer Service
Power Apps
Database storage is over capacity
44 out of 60
Consolidate Apps on Dynamics 365: 2-Wk Assessment
Catapult Systems, LLC
+3
Applicable to:
Sales
Customer Service
Field Service
An in-depth review of up to 10 applications to explore potential consolidation on to the Dynamics 365 platform.
45 out of 60
Deploy Microsoft Sales Copilot in Dynamics 365 or Salesforce in 4 Weeks
Bizapp
+3
Applicable to:
Sales
Customer Service
Power Automate
Boost business productivity by embedding advanced AI capabilities into Dynamics 365 or Salesforce applications within 4 weeks
46 out of 60
Catalyst Envisioning Loan Origination & Servicing - 4hr Workshop
VeriPark
+2
Applicable to:
Sales
Customer Service
Microsoft Catalyst Envisioning - 4hr Digital Transformation Workshop - Envision what your future in banking looks like with VeriPark's Loan Origination & Servicing for Retail, SME and Corporate!
47 out of 60
Customer Service for Dynamics 365: 1-Day Workshop
PowerObjects An HCL Company
+1
Applicable to:
Customer Service
Whether you’re new to Microsoft Dynamics 365 or you’re experienced but need to know about the latest version, PowerObject's Customer Service for Dynamics 365 introductory course is perfect for you.
48 out of 60
Dynamics 365 Extensions: 10-Wk Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Dynamics 365 Portal Extension is a value added service offer from MTC, which allows you to get extensions done on your portal as per your business requirements.
49 out of 60
Copilot 1wk Activation Assessment: Dynamics 365 Customer Service
Velrada
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
Prepare your organisation for the capabilities of Copilot in Dynamics 365 Customer Service
50 out of 60
SMS for Case Management: 1-Day Implementation
enCloud9
+3
Applicable to:
Sales
Customer Service
Field Service
During this implementation, we will build a Microsoft Flow that will notify your customers when a case has been created and when significant milestones have been achieved (I.e. - case completion).
51 out of 60
Patient eXperience in Healthcare: 4-hours briefing
Reply
+3
Applicable to:
Marketing
Sales
Customer Service
4-hours introduction to our expertise in Patient Experience in Healthcare digital processes
52 out of 60
WFM Adapter Implementation Packages
TTEC Digital
+1
Applicable to:
Customer Service
Implementation packages to deploy the WFM Adapter product.
53 out of 60
Business Apps eConnect - 1-Wk Assessment
ECLECTICS INTERNATIONAL LTD
+2
Applicable to:
Sales
Customer Service
Looking for return of investment (ROI) for your Microsoft Dynamics 365 Implementation, achieving solution readiness, and recommendations to achieve a 360-degree view of your customers?
54 out of 60
Dynamics 365 Services Jobs: 4-Week Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Turn your Dynamics 365 into a rapid quote to cash solution implementation that will generate repetitive business.
55 out of 60
Upgrade AX to Dynamics 365 Finance and Operations
Evincible Solutions
+3
Applicable to:
Supply Chain Management
Finance
Customer Service
Evincible Solutions provide helps you in planning for the digital transformation ahead to Dynamics 365 whether it is an Upgrade from AX or a new implementation of Dynamics 365 Finance and Operations.
56 out of 60
Dedicated Support Engineer: 10-Wk Implementation
PowerObjects An HCL Company
+3
Applicable to:
Sales
Customer Service
Field Service
PowerObjects’ Dedicated Support Engineer (DSE) offering gives Enterprise organizations a single point of contact for all Microsoft Dynamics 365 support services.
57 out of 60
Salesforce to Dynamics 365: 4-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Migrating from Salesforce to Dynamics 365 allows for easier integration with your Microsoft technology stack, additional functionalities, and often times lower licensing costs.
58 out of 60
Dynamics 365: 12-Wk Implementation
EPAM Systems
+3
Applicable to:
Marketing
Sales
Customer Service
Our global Dynamics 365 practice delivers Microsoft Business Applications, including Microsoft Power Platform, through unparalleled services, accelerator integrations and add-ons.
59 out of 60
Goldmine Migration All Ent: 8-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
This service offer is about data migration of all entities from Goldmine to Dynamics 365/CRM and it takes 8 man-days effort.
60 out of 60
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