CRM Booster

The CRM Booster offering from Capgemini focuses on unlocking the full potential of Dynamics 365 CRM. Specifically, the measures taken by the CRM Booster counteract stagnation/regression and lay the foundation for a future-ready CRM system. Specifically, it is about the following benefits:

• Future business readiness
• Customer centricity push
• Business accelerations
• Cost savings
• Time to market reduction.

Various CRM components are considered from a business and IT perspective like Vision & Mission, Change & Empowerment or IT Processes. The complete process of the program is divided into the three steps "CRM Health Check", "CRM To-Be" and "CRM Booster Roadmap". Depending on the scope, the total duration is between 9 and 14 weeks.

"The delivery will get done out of Germany."